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El Polo Hotel & Suites

4.0 star property
Hotel with restaurant, near United States of America Embassy Lima

Choose dates to view prices

In the upscale district of Surco, El Polo Apart Hotel & Suites invites you to unwind in its lush garden or indulge in international cuisine at Polo Bistro. Connect to WiFi, enjoy a drink at the bar, and take advantage of free self parking. Previous guests praise the hotel's services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Babysitting
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY937
CNY1,030 total
May 23 - May 24

Why we love this property

Tasty global cuisine
International flavors take center stage at this hotel's restaurant. The bar offers drinks while a buffet breakfast starts each day deliciously.
Dream-inducing comforts
Down comforters adorn every guestroom at this hotel, creating a sleep sanctuary. Turndown service and minibars elevate the in-room experience.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, minibar, in-room safe

Premium Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Senior Suite, 1 Queen Bed

Senior Suite, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Senior Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Senior Suite, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Senior Suite, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite

Grand Suite | Living area | 32-inch LED TV with cable channels, TV

Grand Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Free parking
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8.8 out of 10, Excellent, 164 reviews
The price is CNY764
CNY840 total
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About the neighborhood

Map
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33

What's nearby

  • Centro Comercial El Polo - 1 min walk - 0.1 km
  • United States of America Embassy Lima - 2 min walk - 0.2 km
  • Gold Museum - 14 min walk - 1.2 km
  • ESAN University - 15 min walk - 1.3 km
  • Jockey Plaza - 5 min drive - 1.9 km

Getting around

  • Jorge Chávez Intl. Airport (LIM) - 41 min drive
  • Presbítero Maestro Station - 12 min drive
  • Los Jardines Station - 15 min drive
  • Los Postes Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Isolina Taberna Peruana - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Osaka - ‬3 min walk
  • ‪La Lucha El Polo - ‬2 min walk

About this property

El Polo Hotel & Suites

  • You'll be in a fantastic location at El Polo Hotel & Suites, just a 5-minute walk from United States of America Embassy Lima and San Pablo Clinic. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Polo Bistro, which serves international cuisine and is open for breakfast. Other highlights include a bar/lounge, a snack bar/deli, and a garden.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • 2 meeting rooms
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Day bed

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Polo Bistro - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 18 for children
  • Airport shuttle service is offered for an extra charge of USD 45 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs USD 45 (one-way)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Facility access costs USD 10 per person, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property Registration Number 20333712505

Also known as

El Polo Apart Hotel Surco

El Polo Apart Surco

El Polo Apart Hotel And Suites

El Polo Apart Hotel Lima

El Polo Apart Hotel

El Polo Apart

El Polo Apart Hotel Suites

El Polo Apart & Suites

El Polo Apart Hotel Suites

El Polo Apart Hotel & Suites Hotel

El Polo Apart Hotel & Suites Santiago de Surco

El Polo Apart Hotel & Suites Hotel Santiago de Surco

Frequently asked questions

Does El Polo Hotel & Suites offer free cancellation for a full refund?

Yes, El Polo Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Polo Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Polo Hotel & Suites?

Yes, there's free self parking.

Is airport shuttle service offered by El Polo Hotel & Suites?

Yes, an airport shuttle is available. The charge is USD 45 per person one-way.

What are the check-in and check-out times at El Polo Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

Is there an onsite casino at El Polo Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Golden Palace (8-min drive) is nearby.

What is there to do at El Polo Hotel & Suites and nearby?

El Polo Hotel & Suites has a 24-hour fitness center and a garden.

Are there restaurants at or near El Polo Hotel & Suites?

Yes, Polo Bistro offers international cuisine.

What's the area around El Polo Hotel & Suites like?

El Polo Hotel & Suites is a short 2-minute walk from United States of America Embassy Lima and 4 minutes' walk from San Pablo Clinic.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Location
Restaurant
Pharmacies
Service staff
Room

Reviews

Verified

10/10 Exceptional

Room is very quiet and that is what you need in Lima. Internet speed is great. Plenty of places to hang out and restaurants
Moises, 6-night trip
Verified

10/10 Exceptional

Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
James, 3-night trip
Verified

10/10 Exceptional

Great location,
KENNETH MARTINEZ, 2-night trip
Verified

10/10 Exceptional

Everything was great ! Staff and service wonderful 👍
Ana, 3-night trip
Verified

10/10 Exceptional

Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Caius, 7-night trip
Verified

8/10 Very good

The staff was great.
Michael, 7-night trip
Verified

10/10 Exceptional

The property was very clean, the staff was helpful and attentive, the room was clean and perfect
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Excellent service and rooms
Omar, 4-night trip
Verified

10/10 Exceptional

Great
BERTHA, 1-night trip
Verified

10/10 Exceptional

This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Jean-Pierre, 11-night trip
Verified

10/10 Exceptional

What a nice surprise to find this hotel. Clean, great staff and good price.
Christopher, 1-night trip
Verified

2/10 Poor

Dirtiest hotel ever

Dirtiest hotel ever.
2-night trip
Verified

10/10 Exceptional

Very good but much expensive
Rudiney, 1-night trip
Verified

10/10 Exceptional

Grear location!

Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Gladys, 1-night trip
Verified

6/10 Good

Staff nota Very friendly, noisy maintenance. Full of bugging procedures.
2-night trip
Verified

6/10 Good

not match five stars

I think this hotel has three stars at most. The tariff is too expensive. Their service and installation doesn't match the price at all.
Zeng, 3-night trip
Verified

10/10 Exceptional

Atención del personal
FRANCISCO, 2-night trip
Verified

10/10 Exceptional

The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Omar, 3-night trip
Verified

10/10 Exceptional

very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
CONRAD, 8-night trip
Verified

10/10 Exceptional

Excelente servicio
maria, 1-night trip
Verified

10/10 Exceptional

Limpios y acogedores
Luis Falen, 1-night trip
Verified

10/10 Exceptional

Excelente instalaciones
MARIA FERNANDA REYES, 3-night trip
Verified

8/10 Very good

Muy bien
carolina, 1-night trip
Verified

10/10 Exceptional

The best hotel I have stayed in Lima.
Omar, 4-night trip
Verified

8/10 Very good

Tipo de Servicio

Servicio Regular
Luis, 1-night trip