We arrived late around 10pm after a 11 hour drive. The hotel if you can even call it that, it fits the description of a motel better, was very dark and dingy. The front desk staff were friendly. The hotel lobby, every floor and the outside ground had security all over. I asked the front desk why there was a need for so much security and she responded because they have many evacuates staying at this location due to the forest fires, which I felt was kinda offensive. Then we were told our room was on the second floor and there was no elevator. I wish it stated that online. As I have a child with a disability, a dog and lots of luggage/ sports equipment. The room was old, dirty and the pictures online were completely false advertising! We did not take our shoes off in the room at all. Upon leaving we we’re loading our truck doing trips up and down the stairs loading in the pouring rain, at this point we hadn’t checked out yet as we still had 30minutes to 11am check out and they disable our keycard. It was a nightmare and getting back in to get the rest of our stuff was such a huge hassle. We were all soaked for our 11 hour drive home.