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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants, near Imago Shopping Mall

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Photo gallery for Promenade Hotel Kota Kinabalu

Lounge
Exterior
Outdoor pool, sun loungers
Lobby
Buffet
In the heart of Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu offers an upscale retreat. Unwind at the outdoor pool with sun loungers, indulge in a breakfast spread at one of two on-site restaurants, or explore local cuisine options. With free in-room WiFi and concierge services to help plan your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

1 bedroom, free minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
Shower/tub combination
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, free minibar, in-room safe, desk

Superior Double or Twin Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

1 bedroom, free minibar, in-room safe, desk

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Hair dryer
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 44 reviews
The price is CNY609
CNY675 total
includes taxes & fees
Sep 7 - Sep 8
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About the neighborhood

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 5 min walk - 0.4 km
  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Gaya Street Sunday Market - 16 min walk - 1.4 km
  • Suria Sabah Shopping Mall - 19 min walk - 1.7 km
  • Jesselton Point Ferry Terminal - 2 min drive - 2.2 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu offers a great location, putting you within just a 10-minute walk of Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Fellow travelers like the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 446 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (8396 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 49 for adults and MYR 25 for children

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu offer free cancellation for a full refund?

Yes, Promenade Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Promenade Hotel Kota Kinabalu?

Yes, there's an outdoor pool.

Are pets allowed at Promenade Hotel Kota Kinabalu?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Promenade Hotel Kota Kinabalu and nearby?

Promenade Hotel Kota Kinabalu has an outdoor pool.

Are there restaurants at or near Promenade Hotel Kota Kinabalu?

Yes, there are 2 onsite restaurants, featuring Fusion cuisine and pool views.

What's the area around Promenade Hotel Kota Kinabalu like?

Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a short 8-minute drive from Kota Kinabalu Intl. Airport (BKI) and 9 minutes' walk from Imago Shopping Mall.

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Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Shopping malls
Bed
Shower
Location
Ocean
Convenience store

What guests liked

  • Breakfast buffet was excellent with a large variety to choose from. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice place. the staff were friendly.
Kevin, 3-night trip

8/10 Good

Good dining and good environment.will recommend others.
MOHAMMED ISNIN, 3-night trip

6/10 Okay

The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Danya, 1-night trip

6/10 Okay

Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Jing, 3-night trip

10/10 Excellent

nice pillow, bed and breakfast
YiYing, 1-night trip

8/10 Good

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Soo Leng, 1-night trip

10/10 Excellent

Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
wayne, 3-night trip

8/10 Good

Everything worked as expected. Good and varied breakfast, room was cleaned every day
Markku Aleksi, 9-night trip

8/10 Good

They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Colby, 6-night trip

10/10 Excellent

Great stay & great food!
1-night trip

10/10 Excellent

Good place to stay
Mohammad Rizdun Bin, 1-night trip

10/10 Excellent

It is very relaxing
Yoke, 3-night trip

10/10 Excellent

Staff very helpful & polite.
JACKSON, 4-night trip

8/10 Good

The hotel itself was great but walkways around was not very safe with slabs not even or missing. Electric or telephone cables hanging down- which is very unsafe.
Arlene Joan, 8-night trip

10/10 Excellent

A great hotel with an excellent service. Highly recommended.
Daniela, 1-night trip

8/10 Good

Aircond

Aircond temp was out of ctrl. Once in on, unable to regulate the temp but kept blowing
3-night trip

10/10 Excellent

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Murray, 3-night trip

8/10 Good

Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Rita, 2-night trip

10/10 Excellent

I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Pei Yee, 2-night trip

10/10 Excellent

good to stay
Mohammad Rizdun Bin, 2-night trip

8/10 Good

nearby to airport and mall
Heng Wai, 1-night trip

8/10 Good

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Yau Chun, 6-night trip

10/10 Excellent

Near to the mall
Ali Rahman, 1-night trip

10/10 Excellent

The staff were friendly and professional. The restaurants were great. The location was excellent near to a huge shopping mall in the newer part of Kota Kinabalu and close to the seashore.
Arthur, 1-night trip

10/10 Excellent

Location

Nice property overlooking the ocean.
Murray, 4-night trip