In the heart of a shopping district, Hotel Ciudad Bonita offers a luxurious retreat. Enjoy continental breakfast, relax by the outdoor pool or unwind at the steam room and take in scenic views from the terrace.
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
What's nearby
Antonia Santos Park - 2 min walk - 0.2 km
Parque de los Niños - 5 min walk - 0.4 km
Canaveral Mall - 8 min walk - 0.7 km
Panachi - 14 min walk - 1.3 km
Cabecera Shopping Mall - 4 min drive - 1.8 km
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 30 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante - Piqueteadero - La Pata - 3 min walk
Terraza Café Bucarica - 4 min walk
Pesquera del Rio - 3 min walk
Restaurante Los Costales - 3 min walk
Restaurante Doña Petrona - 1 min walk
About this property
Hotel Ciudad Bonita
Hotel Ciudad Bonita is a great choice for a stay in Bucaramanga. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Doña Petrona del Mar, one of 2 restaurants, which serves seafood and is open for lunch and dinner. Other features include a poolside bar, a fitness center, and a steam room.
At a glance
DONE
Hotel size
65 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
Babysitting*
DONE
Pets
Pets allowed (1 total, up to 18 lbs per pet)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle from 6:00 AM to 11:00 PM*
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Grocery/convenience store
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Doña Petrona del Mar - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Trinitarios - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pizzeria Asturias - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge of COP 35000 per vehicle (one-way)
Safes in guestrooms can be used for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 20000 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga
Frequently asked questions
Does Hotel Ciudad Bonita offer free cancellation for a full refund?
Yes, Hotel Ciudad Bonita does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ciudad Bonita?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ciudad Bonita?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of COP 20000 per pet, per stay.
Is parking offered on site at Hotel Ciudad Bonita?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Ciudad Bonita?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is COP 35000 per vehicle one-way.
What are the check-in and check-out times at Hotel Ciudad Bonita?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is 1 PM.
What is there to do at Hotel Ciudad Bonita and nearby?
Hotel Ciudad Bonita has an outdoor pool and a steam room, as well as a garden.
Are there restaurants at or near Hotel Ciudad Bonita?
Yes, there are 2 onsite restaurants, featuring seafood.
What's the area around Hotel Ciudad Bonita like?
Hotel Ciudad Bonita is a short 11-minute walk from Canaveral Mall and 16 minutes' walk from San Pio Park.
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Reviews
Hotel Ciudad Bonita Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 30, 2025
Super safe and clean.
Ricky
Ricky, 2-night trip
Verified
6/10 Good
Jul 12, 2024
It is Bonita
Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem.
All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little.
There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by
Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Andrew
Andrew, 3-night trip
Verified
2/10 Poor
Dec 29, 2025
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Dario
Dario, 1-night trip
Verified
4/10 Fair
Oct 22, 2025
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Devon
Devon, 9-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Personal muy atentos, facilidad falta de mantenimiento
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Estadia en el Hotel Ciudad Bonita de Bucaramanga
Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
BLADIMIR
BLADIMIR, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2024
Me gustó
Muy buena ubicación y muy agradable
Jorge Alberto
Jorge Alberto, 1-night trip
Verified
10/10 Exceptional
May 13, 2021
Todo bien
Verified traveler
9-night trip
Verified
10/10 Exceptional
Apr 17, 2021
Muy bueno
Muy Bueno
AGUSTIN
AGUSTIN, 2-night trip
Verified
8/10 Very good
Apr 5, 2021
Good service and food
The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
santiago
santiago, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2021
Muy buena experiencia y el hotel es muy agradable.
Viviana Katherine
Viviana Katherine, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2021
Buen hotel
Buen hotel, ubicación perfecta para viajes de negocios
José luis
José luis, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2020
Muy bien, tenían los protocolos de bioseguridad
Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Beatriz
Beatriz, 1-night trip
Verified
4/10 Fair
Dec 2, 2020
IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS
El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2020
Ubicacion
Buena ubicacion, buen trato, respetuosos y amables.
YHON
YHON, 4-night trip
Verified
8/10 Very good
Sep 28, 2020
Buen Hotel, buen desayuno
MAURICIO
MAURICIO, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2019
A fantastic place to stay in B-manga
This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2019
Muy recomendable
Excelente servicio personal muy amable
Horacio
Horacio, 5-night trip
Verified
10/10 Exceptional
Oct 13, 2019
Buena experiencia y buena estadía
Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
CARLOS
CARLOS, 1-night trip
Verified
6/10 Good
Sep 30, 2019
Instalaciones muy viejas
Verified traveler
2-night trip
Verified
8/10 Very good
Sep 14, 2019
It was reasonably prices and convenient location for my visit.
Verified traveler
1-night trip
Verified
4/10 Fair
Sep 12, 2019
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)