I was so pleasantly comfortable during my stay. I work at Ohio Wesleyan, and we regularly have students' parents, and alums, stay there when in town. Based on the street front it looks very unassuming (not bad, just not an area where one's expectations would be naturally high). Yet the rooms are nicely appointed and very clean--clean in appearance, smell, everything. The hot water was hot, the air heat was toasty when it needed to be. The staff was friendly and more than just polite--actually welcoming. It is an increasingly rare thing to experience, customer service-wise. A great stay, and quite affordable.