Surrounded by the picturesque landscape of Wilten, NALA individuellhotel offers a unique retreat with breathtaking views from its rooftop terrace. Explore shopping on site, unwind in the garden or get lost in a book at the library. With free WiFi and an arcade/game room, this boutique hotel has left guests praising its helpful staff and location.
Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.4 km
Innsbruck Old Town Christmas Market - 11 min walk - 1.0 km
Golden Roof - 11 min walk - 1.0 km
Getting around
Kranebitten Airport (INN) - 12 min drive
Innsbruck West Station - 8 min walk
Innsbruck Central Station - 10 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 10 min walk
Restaurants
Gasthaus Anich - 5 min walk
karaffu | coffee culture - 3 min walk
Pizza Crocodiles - 5 min walk
Machete - 7 min walk
Happy Wok - 5 min walk
About this property
NALA individuellhotel
Take in the views from the rooftop terrace when you stay at NALA individuellhotel. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights at this boutique hotel include free bike rentals, a terrace, and a garden. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
57 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking within 33 ft (EUR 9.50 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–noon on weekdays and 7:30 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Hiking/biking trails nearby
Working away
24-hour business center
Meeting room
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Library
Fitness center
Arcade/game room
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Dining
Onsite venue - This restaurant serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per stay
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 9.50 per day (33 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck
Frequently asked questions
Does NALA individuellhotel offer free cancellation for a full refund?
Yes, NALA individuellhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NALA individuellhotel?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at NALA individuellhotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at NALA individuellhotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at NALA individuellhotel?
No, this hotel doesn't have a casino, but Casino Innsbruck (5-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at NALA individuellhotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center, an arcade, and a picnic area. NALA individuellhotel also has a garden.
Are there restaurants at or near NALA individuellhotel?
Yes, there's an onsite restaurant.
What's the area around NALA individuellhotel like?
NALA individuellhotel is in Wilten, a short 8-minute walk from Innsbruck West Station and 3 minutes' walk from Maria Theresa Street. Travelers say that the hotel is in a great location.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as amazing, delicious, and plentiful with many guests raving about the extensive options. (64 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bed
View
Gardens
Old town
Mountain
Towns
Reviews
Verified
10/10 Exceptional
Mar 28, 2026
Amazing hotel! The staff were so friendly and hospitable.perfect location, less than 10 minutes to the train station. We would love to return again.
Sofia
Sofia, 2-night trip
Verified
10/10 Exceptional
Apr 19, 2026
This hotel was so charming and the staff was kind and helpful. The complimentary prosecco upon arrival was lovely after a long day of traveling. The welcome information was useful for our stay and the client service was above and beyond when I needed some ice for my injured knee. The location was also spectacular, being such a close walk to the Old Town area.
Jill
Jill, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Amazing staff and service, couldn’t do enough for us. Lovely room, great hotel and location
Helen
Helen, 4-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Very clean and cool hotel! Loved the unique decor- located close to the Christmas markets and shops. Had a pleasant stay.
Michael Sergio
Michael Sergio, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Great Stay
Great service and great stay.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The hotel was excellent and had everything we needed for our short stay. The staff were welcoming and the rooms were neat and clean. The sauna was a nice added bonus at the end of a day up the mountain and walking.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Very friendly staff. Well designed room. Nice extras.
Bruce
Bruce, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Everything we needed was within a 15 minute walk, beautiful views, spacious rooms, extremely helpful hotel staff.
Cory
Cory, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
The breakfast was the best we have ever had! Thank you xx
Margaret Mary
Margaret Mary, 3-night trip
Verified
10/10 Exceptional
May 27, 2025
Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer
PD
PD, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Very nice hotel on a top location.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Located in a quiet neighbourhood but easily walkable to the train station & the centre. Lovely staff & a very well presented place to stay.
Harbinder
Harbinder, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Clean room, great view from balcony, friendly staff and very convenient to centre
ian
ian, 3-night trip
Verified
8/10 Very good
Jul 18, 2025
Hotel in a good location walking distance to the main tram station and the city center , very friendly staff and a very good service.
Ehab
Ehab, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Lovely garden room: spacious, very comfortable bed, well-appointed room with coffee, tea, dishes, etc., modern bathroom, nice desk, plenty of variable lighting around the space. Very friendly and useful service at the front desk. Great location not far from both the station and the main sights in Innsbruck. Excellent value. I would absolutely stay there again next time!
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Such a unique hotel. Staff was so nice. Would absolutely stay again.
Melissa
Melissa, 1-night trip
Verified
8/10 Very good
Dec 15, 2024
Friendly staff and very convenient for attractions and shops.
Tony
Tony, 3-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Very good location and hotel. Excellent reception service and room amenities.
Phawan
Phawan, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2025
This hotel was very clean and comfortable. The decor of the room and the hotel was modern and beautiful. The staff at this hotel was very friendly and helpful. I love staying at this hotel and will definitely stay here again.
Vivien
Vivien, 2-night trip
Verified
6/10 Good
Oct 13, 2024
Good convenient accommodation- bed was comfortable
Sylvia
Sylvia, 2-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Comfy and easy
Easy check-in and very nice room. Close to some good restaurants and with a nice view out the window.
Line
Line, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Very nice and helpful staff and amenities (lounges, garden, bar/restaurant, prosecco, tea, fruit, candy, chocolate at desk). In a nice location between the train station and the downtown. We didn't do the Innsbrucker card because we booked thing in advance but they could help with that. Very nice place to spend a quick night of our honeymoon - we loved the whole city and it's experiences(Nordkette and alswarovski).
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
May 25, 2025
Very welcoming at Reception, beautiful and clean room.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Good breakfast, very nice garden and terrace. The rooms are very special - in a good way
Susanne
Susanne, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Edgy hotel decor, but great service. Stunning views from the room and balcony. Room was small, but well planned. Clean & comfy. Staff were great, with little extras like small cups of tea on arrival, candies, apples. Only negative was the dim bathroom entirely in mini green tiles.