First of all, my choice was to stay for 6 nights while my neighbor remodeled her kitchen in the condos where we share that wall. I didn't realize that the staircase to my King unit with Hot Tub was so steep, and that there was no elevator. That was my fault. I had previously had a wrist injury and, being right handed and in a brace on that hand...well, my bad. That was not very helpful for getting in and out of that great hot tub....but I did and it was nice. All the people at the front desk, as well as the cleaning people were fabulous and helpful. Probably my number one complaint of the structure itself was the shower in the bathroom. I was so happy to know it was a "walk-in" because of my wrist injury. The faucet was impossible! To get hot water there was a lot of pressure, but too hot, and to cool it off it had zero water pressure...just a cold drip. I left 2 nights early. Cannot say enough kind things about the staff. They were fabulous.