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Hotel City Star

3.0 star property
Sandakan hotel with restaurant

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Photo gallery for Hotel City Star

Exterior
Deluxe Triple Room | Desk, iron/ironing board, free WiFi
Exterior
Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi
Reception
Located in the heart of the city, Hotel City Star offers a convenient retreat with laundry facilities and a restaurant. Stay connected with in-room WiFi, take advantage of luggage storage and tour assistance, or simply unwind at this smoke-free hotel.

Reviews

6.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

View from room

Sandakan Backpackers Hostel

  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.6 out of 10, Excellent, 9 reviews
Sandakan Backpackers Hostel
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About the neighborhood

Map
Lot 3A - 4B Block 22 4th Avenue, P.O Box 624, Sandakan, Sabah, 90707

What's nearby

  • Agnes Keith House - 11 min walk - 1.0 km
  • Saint Michael's and All Angels Church - 14 min walk - 1.3 km
  • Sandakan Harbour Mall - 19 min walk - 1.6 km
  • Sandakan Rainforest Park - 9 min drive - 8.1 km
  • Sepilok Orangutan Rehabilitation Centre - 29 min drive - 27.8 km

Getting around

  • Sandakan (SDK) - 20 min drive

Restaurants

  • ‪English Tea House & Restaurant - ‬13 min walk
  • ‪Momo Oriental Kitchen - ‬19 min walk
  • ‪Bakso Goyang Lidah - ‬3 min drive
  • ‪山打根渔业公会 - ‬19 min walk
  • ‪Sim Sim Seafood Restaurant - ‬16 min walk

About this property

Hotel City Star

Hotel City Star is a great choice for a stay in Sandakan.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

City Star Sandakan
Hotel City Star Sandakan
Hotel City Star Hotel
Hotel City Star Sandakan
Hotel City Star Hotel Sandakan

Frequently asked questions

Does Hotel City Star offer free cancellation for a full refund?

Yes, Hotel City Star does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel City Star?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel City Star?

Sorry, there's no onsite parking at Hotel City Star.

What are the check-in and check-out times at Hotel City Star?

You can check in starting at 2:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel City Star?

Yes, there's an onsite restaurant.

What's the area around Hotel City Star like?

Hotel City Star is a short 11-minute walk from Agnes Keith House and 16 minutes' walk from Saint Michael's and All Angels Church.

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Hotel City Star Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

5.8/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

Chambre très très sale avec une forte odeur de cigarette, du jamais vu. Nous n’avons pas pu dormir là-bas tellement c’était horrible. Nous avons pris un autre hôtel. A fuir

6/10 Good

Loud and basic

There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.
J, 7-night trip

10/10 Exceptional

Good place

Good value for money
Roger, 1-night trip

8/10 Very good

Zurinah, 2-night trip

2/10 Poor

Toilet and Air Conditioning not properly maintain
3-night trip

6/10 Good

Low budget hotel, at a low price

Low budget hotel, at a low price, perfect match.
Nikolaj, 1-night trip

6/10 Good

Dobre położenie, blisko centrum. Niestety w całym hotelu czuć woń dymu papierosowego. Brak odpowiedniej wentylacji na korytarzach.

10/10 Exceptional

Old hotel

Hotel is old and not much maintained. Need to climb stairs to get hot water. Written non smoking room but with ash tray to encourage people smoking in room and room with smoking smell from people smoking outside of the room. Anyway location is good and price is cheap.

8/10 Very good

6/10 Good

The hotel is simple, have a modest lift. Quite surprising for a small hotel. Location is in center of town, just few minutes walk to harbour mall. Fairly priced.....not much to expect...

6/10 Good

The hotel location was in the center of town, near to restaurants. But it's not a non-smoking hotel, so we can smell the stink in the lift and inside the rooms which makes it quite uncomfortable....

2/10 Poor

choked with cigarettes smoke and then

For what ever reason, our room was filled with smoke. we could not breathe. then the next building motor (the air con we believe ) was loud and thumping. we requested to change room. From our king bed, the only bed available was the twin single bed. No WiFi in the room. only outside or reception. It was the worst place I stayed.

6/10 Good

6/10 Good

立地が良い

賑やかなハーバースクエアまで数分という立地の良さが売りです。 全体的に設備は古く、薄暗い感じですが、清潔感はあります。 到着日と帰国前日に宿泊したのですが、２泊目の部屋はお湯が出なく水シャワーでした。 いちいち言うのが面倒だったのと、水でも気にならない気温だったのでそのままにしましたが、気になる方は言えば部屋を替えてもらえると思います。ガラガラでしたから。