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Hotel Santa Maria Cancun

3.5 star property
Hotel within easy reach of Cancun Mall

Choose dates to view prices

Downtown Cancun's vibrant energy surrounds Hotel Santa Maria Cancun, where you can unwind on the tranquil garden or explore nearby Plaza 28. With a terrace, concierge services, and tour/ticket assistance at your fingertips, guests have praised this hotel for its helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
  • Vending machine
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is CNY219
CNY296 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Suite

Standard Suite | 1 bedroom, desk, WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom, desk, WiFi, bed sheets

Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Superior Room

Standard Superior Room | 1 bedroom, desk, WiFi, bed sheets

Standard Superior Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cable channels
Desk
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, desk, WiFi, bed sheets

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, desk, WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, desk, WiFi, bed sheets

Room Superior

  • 27 sq m
  • Sleeps 4

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Interior entrance
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7.2 out of 10, Good, 1,000 reviews
The price is CNY242
CNY323 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Mercado 23 - 9 min walk - 0.8 km
  • Las Palapas Park - 16 min walk - 1.4 km
  • Benito Juarez Municipal Building - 17 min walk - 1.5 km
  • Plaza 28 - 6 min drive - 1.8 km
  • Cancun Mall - 7 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Tacos Beef - ‬9 min walk
  • ‪El Pocito - ‬4 min walk
  • ‪Las Tortas de Cochinita - ‬5 min walk
  • ‪Taqueria los 3 Reyes - ‬5 min walk
  • ‪Barbacoa de borrego - ‬7 min walk

About this property

Hotel Santa Maria Cancun

Hotel Santa Maria Cancun puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 005-007-007299/2025

Also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Does Hotel Santa Maria Cancun offer free cancellation for a full refund?

Yes, Hotel Santa Maria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Cancun?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Maria Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Maria Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Hotel Santa Maria Cancun and nearby?

Hotel Santa Maria Cancun has a garden.

What's the area around Hotel Santa Maria Cancun like?

Hotel Santa Maria Cancun is a short 17-minute walk from Las Palapas Park and 10 minutes' walk from Mercado 23.

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Reviews

Hotel Santa Maria Cancun Reviews

7.2

Good

7.4

Cleanliness

6.0

Location

7.8

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Value
Microwave
Food
Location

Reviews

8/10 Very good

Very helpful staff
Erwin, 2-night trip

2/10 Poor

Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

2/10 Poor

They charged me upon entering the hotel while expedia had already charged me! They are thieves
Joshue, 1-night trip

10/10 Exceptional

Todo bien
Alberth, 1-night trip

10/10 Exceptional

Execelente comodidad
Lilian, 1-night trip

4/10 Fair

Los controles de tv y aire acondicionado sin pilas, la cama solo con sábanas y almohadas. Ruido prácticamente toda la noche.
José Antonio, 1-night trip

6/10 Good

Aseptable para estadia corta
jose alberto, 2-night trip

10/10 Exceptional

Very gracious staff
Kody, 7-night trip

10/10 Exceptional

Bonito lugar, sencillo y cumplidor
Juan Pablo, 3-night trip

8/10 Very good

Estuvo bien sin embargo no había agua caliente
German, 5-night trip

6/10 Good

Hotel básico para pasar la noche
Ezequiel, 1-night trip

10/10 Exceptional

Me gustó el trato
PEDRO, 1-night trip

10/10 Exceptional

Bueno
Anahi, 3-night trip

10/10 Exceptional

The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.
Julio, 1-night trip

8/10 Very good

El hotel está excelente sin embargo la zona no es muy recomendable por ser insegura
Genni isael, 4-night trip

10/10 Exceptional

Excelente atención y acorde a lo ofrecido. Las habitaciones son muy confortables limpias y seguras, Las instalaciones son tranquilas y con una sensación de oasis en medio de la ciudad
Erick, 2-night trip

10/10 Exceptional

Cumple perfectamente con lo que ofrecen, servicio atento y precios calidad inmejorable por el precio. Definitivamente volveríamos.
Adrián Omar, 1-night trip

10/10 Exceptional

El hotel en general está bien, tal vez un poco de falta de mantenimiento, la zona es tranquila aunque se ve un poco abandonada y descuidada pero bien.
José Mauricio, 4-night trip

8/10 Very good

Emplacement bien situé, restaurants locaux.
Tram, 2-night trip

4/10 Fair

Hinta ja laatu ei kohtaa

Karu huone, Kaappi ja sänky. Ulkoa kuului meteli hyvin sisälle.
Reijo, 6-night trip

10/10 Exceptional

Exc
Maylin, 3-night trip

10/10 Exceptional

Un buen lugar a un buen precio
Luz, 3-night trip

6/10 Good

No hot water..no pool
Mike, 1-night trip

6/10 Good

Todo bien
Walter, 4-night trip

2/10 Poor

Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money
Salvador, 2-night trip