Nestled near Umhlanga Hospital and KwaZulu-Natal Sharks Board, City Lodge Hotel Umhlanga Ridge offers a vibrant retreat. Enjoy the outdoor pool with sun loungers, unwind at the garden or bar, and stay connected with in-room WiFi. The hotel's coffee shop/cafe and gym provide added convenience.
City Lodge Hotel Umhlanga Ridge offers a fantastic location, putting you just a 5-minute walk from Gateway Theatre of Shopping and Umhlanga Hospital. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include an outdoor pool and a garden.
At a glance
DONE
Hotel size
168 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Built in 2003
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sundowner Bar - Onsite bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 235 per person
Airport shuttle service is offered for an extra charge of ZAR 260 per room (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
City Lodge Ridge
City Lodge Ridge Hotel
City Lodge Ridge Hotel Umhlanga
City Lodge Umhlanga
City Lodge Hotel Umhlanga Ridge Mount Edgecombe
Umhlanga City Lodge
Umhlanga Ridge City Lodge
City Lodge Hotel Umhlanga Ridge
City Lodge Hotel Ridge
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
City Lodge Umhlanga Ridge Mount Edgecombe
City Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel
City Lodge Hotel Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel Umhlanga
Frequently asked questions
Does City Lodge Hotel Umhlanga Ridge offer free cancellation for a full refund?
Yes, City Lodge Hotel Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Lodge Hotel Umhlanga Ridge?
Yes, there's an outdoor pool.
Are pets allowed at City Lodge Hotel Umhlanga Ridge?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at City Lodge Hotel Umhlanga Ridge?
Yes, there's free self and extended parking.
Is airport shuttle service offered by City Lodge Hotel Umhlanga Ridge?
Yes, an airport shuttle is available. The charge is ZAR 260 per room one-way.
What are the check-in and check-out times at City Lodge Hotel Umhlanga Ridge?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at City Lodge Hotel Umhlanga Ridge?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (12-min drive) are both nearby.
What is there to do at City Lodge Hotel Umhlanga Ridge and nearby?
City Lodge Hotel Umhlanga Ridge has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near City Lodge Hotel Umhlanga Ridge?
Yes, there's an onsite restaurant, Sundowner Bar.
What's the area around City Lodge Hotel Umhlanga Ridge like?
City Lodge Hotel Umhlanga Ridge is a short 1-minute walk from Gateway Theatre of Shopping and 5 minutes' walk from Umhlanga Hospital.
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Reviews
City Lodge Hotel Umhlanga Ridge Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
8.8
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Reviews
Verified
10/10 Exceptional
Dec 11, 2025
Excellent house keeping and ammenities. Friendly staff.
Enrico
Enrico, 5-night trip
Verified
8/10 Very good
Jul 1, 2025
The place was amazing and has perfect location. The staff ( Enhle and Luyanda) were amazing and helpful in changing our room and making our stay enjoyable.
Florence
Florence, 3-night trip
Verified
10/10 Exceptional
May 29, 2024
The hotel was excellent and the staff where very helpful, friendly and polite at all times.
,
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
We had a lovely stay here over New Year. Staff were wonderfully helpful throughout. We didn't book breakfast but tried it on our last day and wished we had - great selection of cooked and continental options at reasonable price. Lots of restaurants closeby and about 35 minutes walk to Umhlanga beach. Only slight disappointment was that there is nowhere to change or shower by the pool.
Margaret
Margaret, 5-night trip
Verified
10/10 Exceptional
Jan 3, 2024
City Lodge umhlanga
Our stay was excellent, the hotel location was great, friendly staff. The room was clean they even allowed us to change rooms to a more spacious room with great view
Phumelelani
Phumelelani, 3-night trip
Verified
10/10 Exceptional
Jun 30, 2024
Great Hotel
The Hotel is right opposite the Gateway Theatre of shopping mall which is amazing. Everything you need in shops, restaurants and bars.
Hotel is a little dated, but going through a refurbishment at the moment. The rooms are big and clean and have everything you need for a fab stay.
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Aug 13, 2024
Great place ever
Simanga
Simanga, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2023
Nice property, great value for money.
govindram
Verified
10/10 Exceptional
May 4, 2023
Clean with friendly staff
MR
MR, 2-night trip
Verified
8/10 Very good
Aug 16, 2024
Close to shopping and parks
Deborah
Deborah, 1-night trip
Verified
8/10 Very good
Jan 11, 2025
CityLodge
Always a great stay at CityLodge
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 14, 2023
Cleanliness
Troy
Troy, 2-night trip
Verified
8/10 Very good
Apr 27, 2026
Good everything
Thanks
SHAZIA
SHAZIA, 1-night trip
Verified
4/10 Fair
Jan 24, 2024
Noisy
Shelley
Shelley, 1-night trip
Verified
6/10 Good
Aug 29, 2022
Otima localizacao
Otima localização. Mobilia um pouco desgastada. Check in lento e confuso.
Adilson
Adilson, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2022
Good
Verified traveler
3-night trip
Verified
10/10 Exceptional
May 30, 2022
This is my first time ever lodging at City Lodge and I am very impressed. Although not like a 5-star hotel, their service is beyond 5-star. It is sterling. I will lodge here again and again!
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
May 16, 2022
Across from Gateway! location, locaton, ...
Hotel room was very comfortable and in excellent condition. Bedding, bathroom, furniture were all great.
Wifi was ok but not capable of video. TV channels were limited. Very quiet on top floor room, as I was on the back and not facing Gateway. Location was fantastic - I walked across the road to Starbucks for breakfast rather than eat at the hotel. Parking is not marked and I could not find it before checking in. Staff were always helpful, but reception needs some work compared to other City Lodges I have stayed at. I stayed here because the price was good and it was not possible to get any closer to Gateway, while still being close to the rest of Umhlanga.
Hussein
Hussein, 2-night trip
Verified
8/10 Very good
Jan 5, 2022
Good Stay
Good Stay
Verified traveler
4-night trip
Verified
2/10 Poor
Nov 28, 2021
Please note this hotel was already fully booked before booking was done on Hotels .com
Dinesha
Dinesha, 1-night trip
Verified
8/10 Very good
Nov 17, 2021
A bit disappointed this time round
We have always stayed at this property in the past as they have friendly staff, comfortable clean rooms/bathroom and a great new Cafe. However on Saturday evening at 1 am the people next door started making a noise with loud music and loud conversation/laughter. When we asked them to tone it down they just carried on. We then asked the hotel for assistance and the security guard went to speak to them. They proceeded to threaten him whereafter we requested to be moved (in the middle of the night) to another room. The hotel granted this but I feel we should not have been inconvenienced, the hotel should have moved them/ thrown them out or alternatively called the police (as the guard was threatened). Hotel guests should not have to figure out how to get a good night's sleep, the hotel should ensure this, afterall we paid to stay there. My concern is this, should there not be a night /senior manager on duty at night for situations like these? The poor receptionist and security guard were no match for these selfish people. Other than that, a nice clean hotel.
JC
JC, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2021
City Lodge Hotel Umhlanga Ridge
The staff are so helpful and friendly - well done to all of them. The location as also an attraction for me as I park my car in the hotel on-site parking and walk across to Gateway.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 23, 2021
Excellent
Zinhle
Zinhle, 2-night trip
Verified
4/10 Fair
Apr 24, 2021
Horrendous check-in process
45 minutes to check-in!!! The lady at the front desk was completely untrained and slow. We needed to check in quickly to get some rest to continue our journey in the morning. The check in was very unpleasant and we will NOT support this establishment again.
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 23, 2021
The place was clean and staff were friendly and helpful.
Quite and very convenient