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HĂŽtel Universel

3.5 star property
Family-friendly hotel in Alma with spa and indoor pool

Choose dates to view prices

Photo gallery for HĂŽtel Universel

Food court
Terrace/patio
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
HĂŽtel Universel, near Lac St Jean Beach, offers a relaxing getaway with an indoor pool and children's pool. Treat yourself to Italian cuisine at the on-site restaurant Pacini or unwind with a Swedish massage at the spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY684
CNY814 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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The price is CNY638
CNY759 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Alma College - 7 min walk - 0.6 km
  • Parc de Falaise - 1 min drive - 0.8 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Lac St Jean Beach - 24 min drive - 20.4 km

Getting around

  • Roberval, QC (YRJ) - 61 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • â€ȘMcDonald's - ‬3 min drive
  • â€ȘTim Hortons - ‬3 min drive
  • â€ȘResto Roberto - ‬16 min walk
  • â€ȘRestaurant Bar Union - ‬16 min walk
  • â€ȘA&W Restaurant - ‬3 min drive

About this property

HĂŽtel Universel

Enjoy your visit to Alma with a stay at HĂŽtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Dining

Pacini - This restaurant specializes in Italian cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 2024-11-30, 008072

Also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
HĂŽtel Universel Alma
HĂŽtel Universel
HĂŽtel Universel Alma
HĂŽtel Universel Hotel
HĂŽtel Universel Hotel Alma

Frequently asked questions

Does HĂŽtel Universel offer free cancellation for a full refund?

Yes, Hîtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HĂŽtel Universel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at HĂŽtel Universel?

Sorry, pets aren't allowed.

Is parking offered on site at HĂŽtel Universel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at HĂŽtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at HĂŽtel Universel and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. HĂŽtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.

Are there restaurants at or near HĂŽtel Universel?

Yes, Pacini offers Italian cuisine.

What's the area around HĂŽtel Universel like?

HĂŽtel Universel is a short 8-minute walk from Alma College and 9 minutes' walk from Centenary Footbridge.

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Reviews

HĂŽtel Universel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The pool area was nice, with warm water and a relaxing atmosphere. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Restaurant
Bed
Location
Shower
Breakfast
Refrigerator
Spa
Service staff

Reviews

10/10 Exceptional

Good

Great stay and great view.
1-night trip

10/10 Exceptional

Trùs belle hîtel tranquille et bien placer proche d’un sentier de marche et de la ville
Solange, 2-night trip

10/10 Exceptional

It was great!
Marie-Nicole, 1-night trip

10/10 Exceptional

Superbe emplacement
Isabelle, 2-night trip

10/10 Exceptional

Constant Ă  chaque visite.
Keven, 1-night trip

10/10 Exceptional

Excellent emplacement à proximité de tout.
Jean-Fr., 1-night trip

10/10 Exceptional

Merveilleux séjour en famille

Tout était parfait, chambres spacieuses, service, propreté, bien situé, salle sécurisée pour les vélos.
Carolane, 4-night trip

10/10 Exceptional

HÎtel trÚs bien situé et services excellents
Michel, 1-night trip

10/10 Exceptional

TrÚs bien situé. Impeccable.
Reynald, 2-night trip

10/10 Exceptional

Bel Ă©tablissement confortable
Yvan, 2-night trip

10/10 Exceptional

TrÚs propre et bien situé
Richard, 1-night trip

10/10 Exceptional

TrÚs beau séjour
Alexandre, 1-night trip

10/10 Exceptional

TrĂšs belle place le monde sont super
Alex, 1-night trip

10/10 Exceptional

Parfait grande chambre lits confortable, grand parking gratuit. A 5min du centre a pied, et a 2min d'une boulangerie.
Florian, 1-night trip

10/10 Exceptional

Tres belle endroit pret de tout
Maxime, 1-night trip

8/10 Very good

Endroit parfait, service exemplaire, super expérience!
Luc, 1-night trip

10/10 Exceptional

Propreté, chambre rénovée et quiétude.
France, 2-night trip

10/10 Exceptional

Charmant et confortable
Caroline, 1-night trip

8/10 Very good

TrĂšs central, bon service.
Claudia, 1-night trip

8/10 Very good

HĂŽtel trĂšs bien !

HĂŽtel trĂšs propre bien situĂ© avec un restaurant . Les chambres sont grandes et confortable. Manque peut ĂȘtre de places sur le parking devant l’hĂŽtel . Parfait pour une halte de deux trois jours pour faire le tour du lac saint Jean .
Gaelle, 2-night trip

10/10 Exceptional

Excellent

Bon lit, belle chambre, tranquille et excellent service.
Stéphanie, 5-night trip

10/10 Exceptional

TrÚs bien personnel et propreté
Laila, 1-night trip

10/10 Exceptional

Bon séjour Propre tranquille bien situé
sophie, 1-night trip

10/10 Exceptional

Good place
kevin, 1-night trip

10/10 Exceptional

Cette hĂŽtel a tout pour plaire
Charles-Alexandre, 1-night trip