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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

Choose dates to view prices

Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
The current price is CNY944
CNY1,133 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Arty boutique sleep
This boutique hotel showcases the talents of local artists. Guests marvel at the unique, creative atmosphere throughout the charming space.
Fine food, any time
The 24-hour restaurant serves buffet breakfast with vegetarian options. A cafe and bar round out the culinary scene at this hotel.
Premium sleep comfort
The hotel boasts guestrooms with pillowtop mattresses and premium bedding. After a day of adventure, revitalize under the hydromassage showerhead.

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Refrigerator
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,852 reviews
The price is CNY902
CNY1,083 total
includes taxes & fees
Dec 14 - Dec 15
citizenM Tower of London
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About the neighborhood

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km
  • London Eye - 5 min drive - 2.0 km
  • Tower of London - 7 min drive - 2.3 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Luton Airport (LTN) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Stansted Airport (STN) - 71 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪itsu - ‬1 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪The Table Café - ‬2 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within just a 10-minute walk of Borough Market and Thames River. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of London Bridge and St. Paul's Cathedral. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Phone accessibility kit

Room amenities

Be entertained

  • iPad
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID - 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no onsite parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 15 minutes' walk from London Bridge. Travelers say the area is walkable and good for shopping.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, fresh, and offered a great selection of options. (20 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Ambience
Coffee
Shower
Lobby

Reviews

10/10 Exceptional

Amazing hotel. Extreme clean, very comfortable beds, friendly staff, great location
Lesley P, 1-night trip

10/10 Exceptional

Fantastic hotel!
Lisa, 3-night trip

8/10 Very good

It’s a beautiful and modern hotel very clean but little bit far from the center
Chantal, 2-night trip

8/10 Very good

Clean room and staff were nice. The room was a little hot and stuffy despite the room being set to 18C with a high fan. Otherwise, it was a great stay and what I expcted from a CitizenM location.
Aubrey, 4-night trip

10/10 Exceptional

Great hotel and great location
Kim Liew, 2-night trip

10/10 Exceptional

Convenient location. Friendly staff. Flexible policies.
mark, 2-night trip

10/10 Exceptional

It’s so cozy, great staff and the bar with its food was lovely.
Helena, 1-night trip

8/10 Very good

Very friendly staff - was able to check in early
Gareth, 2-night trip

10/10 Exceptional

Stylish and comfortable in heart of Bankside

Stylish and comfortable hotel on the heart of Bankside. Bedroom was small but well thought out with big comfy bed and completely soundproofed. Would higghly recommend.
2-night trip

10/10 Exceptional

Comfortable stay in London

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.
Oscar, 2-night trip

10/10 Exceptional

Excellent choice. Only just one issue: not easy to find a parking lot close by
GABRIEL C, 1-night trip

10/10 Exceptional

CitizenM hotel, awesome hotel and fantastic staff

Fantastic location for quickly getting into central London. Great bars and cafes nearby and walking distances to St Paul’s, Tate Gallery, The Globe, Shard and Borough Market to name a few. The hotel and staff was excellent and fantastic friendly service even at 11pm at night for a delicious homemade pizza.. Well done CitizenM we will book again for sure
Rob, 2-night trip

10/10 Exceptional

Was very clean and in a great location. Would definitely stay again!
Taylor, 6-night trip

8/10 Very good

Property was great, staff very helpful. Left our previously booked accommodation to come here, shared a king size bed with my cousin and was still a massive upgrade. Facilities clean, aircon room, great technology and amenities. Only downsides were aircon on lowest temp and highest speed didn’t really cool down the room enough, and unfortunately the elevator broke on our last day which is not the property’s fault, but we did have to drag our luggage down 5 flights of stairs.
Corey, 2-night trip

8/10 Very good

Great value stay in a good location with a really comfy bed. Would definitely ise it angain for a short stay.
Victoria, 2-night trip

10/10 Exceptional

Room small but clean and had everything we needed. Really convenient location. Would stay there again.
Deborah, 1-night trip

10/10 Exceptional

This is a convenient location, close to many great tourist sites. On the weekends, there is not much open around the area in terms of food. But aside from that - we highly recommend this hotel and location, especially for the room size, comfort and staff. All of the staff were excellent, extremely knowledgeable, efficient and helpful. Thank you for a wonderful stay!!
Duc, 2-night trip

10/10 Exceptional

Fantastic location for art lovers Tate modern museum and foodies Borough Markets. Hotel was relaxed, clean, modern and staff friendly and helpful
1-night trip

10/10 Exceptional

Nice interior design
Cristian Ionut, 1-night trip

10/10 Exceptional

Staff were so helpful and the room controls and tech were great.
Helen, 1-night trip

10/10 Exceptional

Great
Vikash, 1-night trip

8/10 Very good

Great location, helpful staff, good size rooms, very comfortable bed. Both of the large towels provided in the bathroom had stains on them.
Yasmeen, 2-night trip

10/10 Exceptional

Convenient to LSE residence and Globe theatre.
Tuan, 3-night trip

10/10 Exceptional

Liked the style and quiete.
Iacinta, 2-night trip

10/10 Exceptional

Amazing
Fobella, 1-night trip