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Sheraton Shantou Hotel

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Shipaotai Park

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Located near Shantou Museum and Shipaotai Park, Sheraton Shantou Hotel offers a tranquil retreat with garden views. Indulge in Chinese cuisine at one of the two restaurants, unwind by the outdoor pool, or stay connected with free WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Why we love this property

Flavorful dining options
Taste Chinese or international cuisine at 2 restaurants with a bar. Buffet breakfast includes vegetarian and vegan options for diverse palates.
Luxury sleep experience
Wrapped in soft bathrobes, guests relax in spring water bathtubs. Premium bedding ensures a dreamy night, with 24-hour room service just a call away.
City center luxury
The rooftop garden enhances this luxury hotel's appeal in the heart of the city center. Urban elegance meets verdant escape.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Shantou Marriott Hotel
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  • Pool
  • Free parking
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9.4 out of 10, Exceptional, 63 reviews
The price is CNY700
CNY816 total
includes taxes & fees
May 17 - May 18
Shantou Marriott Hotel
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About the neighborhood

Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011

What's nearby

  • Shantou the Mixc - 6 min walk - 0.6 km
  • Jinsha Park - 3 min drive - 3.1 km
  • Shantou Museum - 4 min drive - 4.3 km
  • Mayu Island - 5 min drive - 6.1 km
  • Dahao Ancient City - 12 min drive - 15.5 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 46 min drive

Restaurants

  • ‪鲜来厚道 - ‬4 min walk
  • ‪阿赤牛肉丸 - ‬11 min walk
  • ‪金口福牛肉(龙湖区长平路沃尔玛东侧食街店) - ‬11 min walk
  • ‪伊都拉面 - ‬11 min walk
  • ‪美閣西餐 - ‬12 min walk

About this property

Sheraton Shantou Hotel

  • At Sheraton Shantou Hotel, you'll be within a 10-minute drive of Shipaotai Park and Shantou Museum. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 采悦轩中餐厅, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 330 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (11836 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

采悦轩中餐厅 - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
盛宴标帜西餐厅 - This restaurant specializes in international cuisine. Open select days.
大堂吧 - This lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:30 PM
  • The seasonal pool is open from March 08 to November 30

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Mobile payment options include: Alipay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

Is there a pool at Sheraton Shantou Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:30 PM.

Are pets allowed at Sheraton Shantou Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Shantou Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Shantou Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Sheraton Shantou Hotel and nearby?

Sheraton Shantou Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Sheraton Shantou Hotel?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

Does Sheraton Shantou Hotel have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Sheraton Shantou Hotel like?

Sheraton Shantou Hotel is in Longhu Qu, a short 6-minute walk from Shantou the Mixc.

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Reviews

Sheraton Shantou Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Room is clean and very good location
Wing Cheong Simon, 3-night trip
Verified

10/10 Exceptional

Very clean room, excellent breakfast buffet with a lot choices, very professional staff
Eddie, 1-night trip
Verified

10/10 Exceptional

Quiet area yet convenient walking distance to large malls and restaurants.
KAI MAN, 2-night trip
Verified

10/10 Exceptional

Staff are really helpful and friendly, room is big , clean and comfortable.
An Qing, 2-night trip
Verified

10/10 Exceptional

Rebekah is very helpful and a such a joy! She helped with communication with the driver and also recommended places of interest for us to visit. Very fruitful trip and highly recommend this stay!
Claudia, 5-night trip
Verified

10/10 Exceptional

Clean & Nice Hotel.
Janice, 5-night trip
Verified

10/10 Exceptional

Good location staff very helpful and friendly
Shianti, 4-night trip
Verified

10/10 Exceptional

It was nice and clean, friendly staffs
Binh Su, 4-night trip
Verified

10/10 Exceptional

Good location
Eric, 1-night trip
Verified

10/10 Exceptional

The facilities and services of the hotel is excellent
YAN MING, 2-night trip
Verified

10/10 Exceptional

Good to stay

Very Nice and will visit next time. Shopping area nearby and food street also walk 10mins. distance. Highly recommend to stay here
Siu Chun, 2-night trip
Verified

10/10 Exceptional

Great location and service well
Yui Tai, 3-night trip
Verified

8/10 Very good

Good location and good service
Siu Ling, 2-night trip
Verified

10/10 Exceptional

The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Janice, 4-night trip
Verified

10/10 Exceptional

Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Priscilla, 1-night trip
Verified

6/10 Good

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Tan, 3-night trip
Verified

10/10 Exceptional

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Wai Ping, 2-night trip
Verified

10/10 Exceptional

Great to stayed
Thanh T, 4-night trip
Verified

8/10 Very good

Just Ok
Li, 2-night trip
Verified

10/10 Exceptional

Nice hotel. Breakfast variety is good. The Swimming pool is not big but pleasant.
Pui Ha, 2-night trip
Verified

10/10 Exceptional

Good service
Weican, 2-night trip
Verified

6/10 Good

I asked for a non-smoking room but got a smoking one which even after cleaning smelled of smoke for 2 days. The lobby lounge had few alchohol choices with most brands out of stock and no live band. The staff were few and somewhat clueless.
Mong Lee, 4-night trip
Verified

8/10 Very good

Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
2-night trip
Verified

10/10 Exceptional

Awesome environment
Edmond, 2-night trip
Verified

10/10 Exceptional

Excellent
Rui Ling, 2-night trip