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Aparthotel

First Group Chaka Rock Chalets

3.0 star property
Beach aparthotel in Ballito with outdoor pool and free children's club

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Overlooking the ocean, First Group Chaka Rock Chalets is a haven for families. Enjoy shopping on site, challenge your loved ones to mini golf, or unwind in the garden with a good book from the library.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Air conditioning
  • Kitchen
  • Refrigerator

Main amenities (12)

  • 67 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Children's pool
  • In-room childcare
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchen
  • Television

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About the neighborhood

Map
68 Ocean Drive, Ballito, KwaZulu-Natal, 4420

What's nearby

  • Salt Rock Beach - 7 min walk - 0.6 km
  • Umhlali Library - 8 min walk - 0.7 km
  • Thompson's Bay Beach - 2 min drive - 1.5 km
  • Ballito Beach - 5 min drive - 3.3 km
  • Umhlanga Rocks Beach - 29 min drive - 41.3 km

Getting around

  • King Shaka Intl. Airport (DUR) - 17 min drive

Restaurants

  • ‪Butcher Boys - ‬3 min drive
  • ‪Salt Cafe - ‬3 min walk
  • ‪Mugg & Bean - ‬6 min drive
  • ‪Fig Tree - ‬4 min drive
  • ‪Casa Bella - ‬5 min drive

About this property

First Group Chaka Rock Chalets

Bring the kids when you stay at First Group Chaka Rock Chalets, and they can enjoy the free kids' club. For a workout, you can visit the outdoor tennis courts or go for a morning swim at the outdoor pool. A children's pool and a garden are offered, and apartments have conveniences like refrigerators and microwaves.

At a glance

DONE

Property size

    • 67 apartments
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
PETS

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Sand beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Parking and transportation

  • Free self parking on site

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room

Outdoor areas

  • Balcony or patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Safe at front desk
  • Turndown service
  • 24-hour front desk
  • Gift shop/newsstand
  • Onsite shopping

Location highlights

  • Near the ocean
  • Near the airport

Things to do

  • Outdoor tennis courts
  • Mini golf on site
  • Tennis on site
  • Fishing nearby
  • Horse riding nearby
  • Golf nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 67 rooms
  • 2 floors
  • 8 buildings

Fees & policies

Renovations and closures

This property is closed from July 15 2025 to July 14 2027 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Chaka's Rock Chalets Apartment Umhlali
Chaka's Rock Chalets Umhlali
Chaka's Rock Chalets Apartment
Chaka's Rock Chalets Apartment Ballito
Chaka's Rock Chalets Ballito
First Group Chaka Rock Chalets Apartment Ballito
First Group Chaka Rock Chalets Apartment
First Group Chaka Rock Chalets Ballito
Chaka's Rock Chalets
First Group Chaka Rock s Ball
First Group Chaka Rock Chalets Ballito
First Group Chaka Rock Chalets Aparthotel
First Group Chaka Rock Chalets Aparthotel Ballito

Frequently asked questions

Is First Group Chaka Rock Chalets currently open?

This property is closed from July 15 2025 to July 14 2027 (dates subject to change).

Is there a pool at First Group Chaka Rock Chalets?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at First Group Chaka Rock Chalets?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at First Group Chaka Rock Chalets?

Yes, there's free self parking.

What are the check-in and check-out times at First Group Chaka Rock Chalets?

Check-in start time: 2:00 PM; Check-in end time: 9 PM. Check-out time is 10 AM.

What is there to do at First Group Chaka Rock Chalets and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include an arcade and a picnic area. First Group Chaka Rock Chalets also has a garden.

Does First Group Chaka Rock Chalets have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

Does First Group Chaka Rock Chalets have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around First Group Chaka Rock Chalets like?

First Group Chaka Rock Chalets is a short 8-minute walk from Salt Rock Beach and 18 minutes' walk from Thompson's Bay Beach.

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First Group Chaka Rock Chalets Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Archibald, 4-night trip

10/10 Exceptional

My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Kerushyn, 1-night trip

2/10 Poor

Old tired and terrible Never stay here
Grant, 4-night trip

4/10 Fair

Terrible facility

Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property. The hygiene levels are not up to par The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting. The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered. The safe didn’t work. There was no iron in the room. No wifi as promised. Just a very disappointing holiday stay. Still waiting on an apology. Pitiful service.
Barend I, 4-night trip

8/10 Very good

Super

We enjoyed our stay thank you very much
Thembisile, 1-night trip

10/10 Exceptional

Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
1-night trip

10/10 Exceptional

Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Zeruiah, 3-night trip

10/10 Exceptional

Great stay

Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
2-night trip

2/10 Poor

We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Nicholas, 2-night trip

4/10 Fair

Worst Holiday

We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Busi, 3-night trip

10/10 Exceptional

It was good-great for families. Friendly staff
2-night trip

10/10 Exceptional

Couples retreat

Amazing place just to unwind and relax. Love the cleanliness. Amazing stay overall.
3-night trip

10/10 Exceptional

World Class Service

Our Vacation was the best, from checking in We recieved world class customer service to the day we checked out. The lady who was helping us for the duration of our stay ensured that our house is clean and spotless. How I wish I could extend our Holiday.... Chaka Rock is a Home away from Home U feel comfortable and free. No nasty surprises or reminders of when you check out. It felt so much like Home.... We enjoyed our stay
Brenda, 3-night trip

10/10 Exceptional

EXCELLENT ACCOMMODATION! GREAT VALUE FOR MONEY!

This place deserves a rave review with the unfortunate exception of the security person who received us after hours which set a negative tone to our stay. Besides that, we cannot fault anything. The accommodation looks and feels new and pristine with all amenities. There are lovely touches like swings and giant chess boards etc. Within walking distance of Thomson's Beach and the Hole in the Wall etc. Lovely stay overall and I would be delighted to return.
Doreen, 1-night trip

10/10 Exceptional

The experience was very positive, bar the fact that we had no Wi-Fi in the chalet, and had to buy a modem from MTN.
Pamela, 7-night trip

6/10 Good

Disappointing. Didn’t live up to our expectations.

The actual complex is beautiful, but the condition of our chalet was average. The chalet is in need of a renovation. The bath was black, the toilet made a loud noise when flushed. The cupboard under the bathroom sink was full of water and when dried smelt musty. The kitchen cupboards didn’t close properly. We told the reception, but nothing was done. Internet was shocking and most of the time we either didn’t have or it was very weak. We loved the balcony with its view and barbecue. Everyday clean swimming towels were available at reception which was a big help.
4-night trip

6/10 Good

2 night stay.

It was ok. It’s a little like staying in a fish bowl as people walk past all the time so not much privacy. Tv in 2 rooms but neither of them were tuned in. WiFi I was non existent. But it was comfortable and clean.
yvonne, 2-night trip

10/10 Exceptional

We had an amazing weekend, Very serene and peaceful with great views and god facilities Would recommend this palace to anyone wanting a break from the hustle & bustle
2-night trip

10/10 Exceptional

Wonderful place for families

Great place to stay for families. Plenty of space inside the chalets but make sure you stay in the ones on the main site, not across the road in 60-64. Staff are extremely kind and helpful and moved us from a horrible chalet -63 - to a much nicer one , 14, then to a fabulous one no 3!
Susan, 7-night trip

8/10 Very good

Family stay

Good family unit
Tanja, 1-night trip

8/10 Very good

The view of the Indian ocean was amazing and refreshing. Would come back again
2-night trip

10/10 Exceptional

Had an absolutely amazing time and was very impressed with the cleanliness of the accommodation.
Flight Centre, 3-night trip

8/10 Very good

Excellent unit, very clean and well equipped. Only issue is that the free Wifi never worked, which was very inconvenient. We also wouldn’t preferred a second floor suite with ocean view instead of ground level, but that might be Due to the type of room we booked.
Andy, 2-night trip

10/10 Exceptional

Thank you Chakas

The weather was perfect and my kids enjoyed the spa treatment
Ramantsibua, 4-night trip

8/10 Very good

Lovely resort but could be better

Lovely...other than the bed sheets in our main room not being changed as evident in the sand and hair. Only could stay one night so this could be the reason. Lovely resort, our kids really enjoyed. Just make sure you leave at check out exactly. The little ones were still playing at 10:15 and we were asked to leave immediately hmmm.
Natasha, 1-night trip