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Hotel Crystal Palace

3.5 star property
Pokhara hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of the city, Hotel Crystal Palace offers a unique blend of adventure and relaxation. Explore Phewa Lake, rent bikes to explore nearby trails or unwind with a rooftop view from one of 5 coffee shops/cafes. The hotel's spa services and international cuisine at Crystal Palace restaurant provide an added touch.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • 5 coffee shops/cafes
  • Business center
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The current price is CNY211
CNY262 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Refrigerator, Mountain View

  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, free WiFi

Family Room

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Deluxe Twin Room, Balcony, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Triple Room

  • Mountain view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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9.6 out of 10, Exceptional, 74 reviews
The price is CNY247
CNY307 total
includes taxes & fees
May 18 - May 19
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About the neighborhood

Map
Pahari Marga, Lakeside, Pokhara

What's nearby

  • Phewa Lake - 3 min walk - 0.3 km
  • Ratna Mandir - 5 min walk - 0.4 km
  • Pokhara Disneyland - 14 min walk - 1.2 km
  • Pokhara Museum - 3 min drive - 2.8 km
  • World Peace Stupa - 10 min drive - 5.6 km

Getting around

  • Pokhara Intl. Airport (PHH) - 21 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)

Restaurants

  • ‪Middle Path Spa and Cafe - ‬4 min walk
  • ‪Fresh Elements - ‬5 min walk
  • ‪Himalaya Java Coffee - ‬2 min walk
  • ‪Maya - ‬3 min walk
  • ‪KFC - ‬2 min walk

About this property

Hotel Crystal Palace

Located just 4.6 mi (7.4 km) from the airport, Hotel Crystal Palace offers pick-up service during limited hours. Guests can indulge in massages, and Crystal Palace serves international cuisine. Other highlights include 5 coffee shops/cafes, a rooftop terrace, and a bar/lounge.

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 12:30 PM
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup from 7:30 AM to 10:00 AM*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • 5 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Helicopter/airplane tours
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Safari nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Palace - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle. Maximum occupancy 4
  • Area shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Crystal Palace Pokhara

Hotel Crystal Palace Pokhara

Hotel Crystal Palace Hotel

Hotel Crystal Palace Pokhara

Hotel Crystal Palace Hotel Pokhara

Frequently asked questions

Does Hotel Crystal Palace offer free cancellation for a full refund?

Yes, Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Crystal Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Crystal Palace?

Yes, there's free self, valet, and extended parking.

Is airport shuttle service offered by Hotel Crystal Palace?

Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is USD 10 per vehicle.

What are the check-in and check-out times at Hotel Crystal Palace?

You can check in starting at 12:30 PM. Check-out time is noon.

What is there to do at Hotel Crystal Palace and nearby?

Have fun with nearby activities like hiking and horseback riding. Additional recreation onsite includes helicopter/airplane tours. Hotel Crystal Palace also has a garden.

Are there restaurants at or near Hotel Crystal Palace?

Yes, Crystal Palace offers alfresco dining and international cuisine.

What's the area around Hotel Crystal Palace like?

Hotel Crystal Palace is in the heart of Pokhara, a short 6-minute walk from Phewa Lake and 7 minutes' walk from Tal Barahi Temple.

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Reviews

Hotel Crystal Palace Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Friendly staff. Clean room. Good location. Almost perfect if breakfast is a bit better cooked.
Machhapuchare and Sarangkot hill from the room window
shunji, 2-night trip
Verified

10/10 Exceptional

The service desk staff were extremely helpful and attentive, always ready to assist with any inquiries. The room was spacious, clean, and well-maintained, providing a comfortable and relaxing environment. Overall, a wonderful stay.
Sachin, 1-night trip
Verified

8/10 Very good

Food was not great, no taste. Overall good hotel. Service Not suitable for the price.
Sarita, 3-night trip
Verified

10/10 Exceptional

In the center of lakeside, 2minute walk to the main street and the lake with all the shops, bars and restaurants. Rooms are spacious, clean and comfortable with a fridge and tea/coffee making facilities. Bottled water in the room and replaced on request. Room cleaning available daily if you want. Staff were friendly, welcoming and helpful. They arranged our taxi to chitwan for us. Breakfast was basic but a good start to the day. We loved pokhara and would definitely stay at the crystal Palace again and recommend to others
Lauren, 7-night trip
Verified

8/10 Very good

The rooms are spacious and clean. There are a lot of exposed wires for the TV and cable. The balcony was a bonus but the view was not so great. There was a huge wildfire somewhere so there was a constant haze during the whole trip. They have a travel agent downstairs, but after my experience of booking a paragliding experience only to have them try and raise the price on me once I arrived, I gave up on experiencing the local activities and just used the time to relax. It's about a five-minute walk to the lake and there are shops all along the street for about 2 km in either direction. Breakfast was very basic though you need to get down early because they do tend to run out of things. Meat is served occasionally and the variety of food is limited. You can get enough to eat, but it is not going to "fill you up" in any sense of the term. There is a bare rooftop with a view of the surrounding buildings and mountains but the haze obscured most of it. The guys at the desk were nice enough. I forgot to return my key when I checked out though. I found it in my pocket when I got to the airport.
Elton, 3-night trip
Verified

6/10 Good

Old facilities without elevator. Poor breakfast serviced, but much other options near by.
Kyo, 2-night trip
Verified

10/10 Exceptional

清潔でサービスの良いホテル

ネパールの最終日に利用しました。清潔でサービスも良く文句ありません。予約情報が正しく伝わっていなかっため、チェックインに20分ほど時間がかかりましたが、部屋のアップグレードをしてもらえました。
TAKAMITSU, 2-night trip
Verified

8/10 Very good

NO CHEF NO FOOD.tHIS WAS A BIT DISSAPPOINTING,EXCEPT THAT EVERYTHING ELSE WAS FAIRLY GOOD
Rajan, 2-night trip
Verified

10/10 Exceptional

clean room and all staff is super helpful. location is best for me. i recommend this hotel highly.
1-night trip
Verified

8/10 Very good

ホテルの立地、設備には満足。従業員の対応も良かった。リセットしたタブレットのSIMカード再設定で大変お世話になった。 翌日の観光タクシーを予約し支払った数時間後、翌翌日の観光タクシーも予約したら、前日の分も請求された。同一人。受領書を貰っていたのでツッパネタ。 一般常識だが、支払ったら受領書は必ずその場で貰う事。
老背包旅行者, 1-night trip
Verified

8/10 Very good

Helpful manager

Nice guy who helped make stay pleasant
1-night trip
Verified

8/10 Very good

湖に近い居心地のよいホテル

マウンテンビューの部屋で、２方向が窓、そのうち１方向にはベランダがありました。開放感のある明るい部屋でくつろぐことができました。 ホテルの人たちも親しみやすく、安心して過ごすことができました。たくさんあるホテルの中で選択に迷いましたが、泊まってよかったです。
TN, 2-night trip
Verified

10/10 Exceptional

Great hotel with amazing staff who did everything to provide us with the best service and make our stay enjoyable. They gave us all the advice we needed to plan our trips to discover the beautiful nature in the region. Highly recommended for a very agreeable stay in Pokhara.
Verified

8/10 Very good

Very good hotel

Good service and cĺean rooms, just 2 min. to lake, big windows. Privacy...4.8
Verified

10/10 Exceptional

christal clear

a great value hotel conveniently situated close to bars ,restaurants and shops and only a stones throw from the lake and the possibility of boat hire and a romantic paddle.staff absolutely tip top ,friendly and obliging and i would thoroughly recommend this establishment to anybody
Verified

10/10 Exceptional

Nice budget hotel & at walking distance from main shopping area & Lake Fewa. Friendly hot staff.
Verified

8/10 Very good

服務親切的飯店

服務人員很樂意幫助住客！
Verified

10/10 Exceptional

Good hotel, not very good, but I think it is the best hotel in Pokahra.
Verified

10/10 Exceptional

Excellent Hotel Centrally place in Lakeside

from the moment that you arrive at the hotel, you know that you are going to enjoy your stay there, the staff are excellent always there to help you in anyway they to make sure your stay there is the best plenty of choice of food eat there, the masala tea a must, i had a good view of stupa temple from the balcony of my room, they arranged my trips to suit my needs nothing was to much trouble for them, definitely stay again on my next visit.
Verified

10/10 Exceptional

Awesome best for the dollar

Very nice staff awesome place I've been traveling Asia for 3 months and this is a 4 star hotel back in Canada or USA clean we'll run and stayed 3 days and extended it another 2 the town is a bit slow but plenty of activities the hotel can take care of it all
Verified

8/10 Very good

清潔で居心地良い。

マネージャーはオプショナルツアー勧誘熱心ですが、親切です。 何処に行くにも近くて便利。 冷蔵庫はありません。 エレベーターなく上階は大変ですがトレッキングの準備になる。 朝食はプアなので近所のカフェ、食堂がおすすめ。
Verified

10/10 Exceptional

than you for the great service. :-)
Verified

10/10 Exceptional

Nice Hotel Good Location

This is my second time staying at this hotel, and as before excellent in service warm friendly staff, nothing is to much trouble for them to help you in whatever you need, always making sure your stay is good, which i must say was excellent as always, my room always clean and fresh bedding and towels everyday, food is also good and i just love their masala tea, superb.
Verified

10/10 Exceptional

Wifi較弱。熱水要等比較久才有
Verified

8/10 Very good

Central lakeside hotel with great staff

We enjoyed our 4 nights at the Crystal Palace. The staff were extremely friendly and accommodating to our requests. The location is great- central in the lakeside area and less than a block from shops and restaurants. Hot water, wifi, and room service were reliable. My only suggestion would be to have a few English channels for the TV. We would stay here again.