We had a lovely time! Our room was very nice, as were the pool and hot springs. We booked one of the tours through the hotel and loved it! The only downside was the restaurant, which had very limited options for vegetarians and slow service.
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Jonathan
Jonathan,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
A place to relax.
Staff extremely nice, they went out of their wy to make us feel like home, good place to relax. Hot springs are not natural, towels need to be updated they were torn, hotel it is very far away from tourists places, a car is needed to drive around . Restaurant food it is not that good and expensive.
Gabriela
Gabriela,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Nature retreat and quiet atmosphere
The property is amazing for the nature lover. It’s a bit remote so no food options other than their restaurant around. Rooms are mediocre (cabin like). The staff is really nice and hard working. The thermal pool is lukewarm temperature not really hot.
Ishtmeet
Ishtmeet,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Janet
Janet,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Amazing little resort in the rain forest. Super helpful and friendly and a lot to do.
It is a bit far from La Fortuna however.
Sally
Sally,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Loved our Glass Bungalow, their restaurant was really good
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Michaela
Michaela,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Toller Garten, alles so schön grün. Man kann Tiere beobachten wie z. B. Faultiere, Leguane, verschiedene Vögel. Das Essen im Restaurant war ausgezeichnet. Die heißen Quellen waren am 1. Nachmittag anfangs leider nicht warm und nicht alle gefüllt. Abends konnten wir sie aber dann gut nutzen. Am 2. Tag hat es viel geregnet. Es hat uns in allem sehr gefallen. Es war ein toller Serbice. Uns wurden auch Tiere gezeigt und virl erklrt.leleider nicht
Carola
Carola,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
Hema
Hema,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 8 日
Property has a nice set up but very far from the main town
Meghna
Meghna,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
A MUST experience. Staying in the treehouse is unique without giving up comfort, the surrounding area is lush and filled with wildlife, the restaurant serves good food. Doing the afternoon tour with Victor was great, especially his knowledge of plants, animals, birds and love of gardening for the restaurant.
Joseph
Joseph,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Diego, at the front desk made sure we were taken care!
Thank you, Diego
Samuel
Samuel,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Friendly and caring staff. Accomodating requests for early breakfast so that we could go on Activities. Very nice tours inside the resort.
Krishnanand
Krishnanand,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Wonderful stay
Amazing stay, property felt like Costa should be. The staff made the experience wonderful and made you feel like family. Absolutely would recommend.
Scott
Scott,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Cute room freandly staff
MARIA
MARIA,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 18 日
We had a wonderful time at Hotel Heliconias recently. Me and my two best friends came to celebrate my 50th birthday and we can't say enough good things about this hotel, the staff and the exceptional service. From the moment we arrived we were taken care of by Diego and Alejandro. Check in was seamless, the rooms were clean and well equipped, the breakfast was scrumptious and believe me when I say this was the best breakfast of our entire week in Costa Rica.
The service was impeccable. Alejandro took care of booking all of our excursions and made sure we felt at home. The owner Omar made the effort to welcome us to the hotel and provided fresh coconut water for us at the pool. Diego went out of his way to make sure we were comfortable with our stay.
This hotel is different. It is quiet, peaceful, surrounded by natural beauty and you feel at home. I would definitely come back here next time I am in Costa Rica.
Thank you for making our stay very memorable and special.
Sangita
Sangita,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Absolutely beautiful property! We loved our room, the grounds, the food. Would totally recommend a stay here!
Ashley
Ashley,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 5 日
Lisa
Lisa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 7 日
The staff was incredible. I’ve never felt so welcomed and appreciated as a guest. The property is stunning with glorious views and the nature walk area was amazing.
James
James,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 16 日
Great Location
Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool.
There were construction going on around the resort, which also seemed unsightly.
Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing.
Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor.
Front office staff was very helpful and totally took care of us and for that we are grateful.
Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated.
All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services.
Thank you for making our stay and memorable one. My family did have a very good time.
Amer
Amer,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 29 日
We stayed in a family treehouse and it was fabulous. The staff is so kind. There was a sloth hanging out by reception. The hot springs are gorgeous. It is paradise
Courtney
Courtney,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 22 日
Rungtiwa
Rungtiwa,6 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 5 月 1 日
There was no available wifi. The a/c needed to be maintained- it was very loud.
Colleen
Colleen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 17 日
Slice of Paradise
Beautiful family run resort . We stayed in the Deluxe Treehouse and it was wonderful up in the treetops! Hot springs were perfect on the property within walking distance .
Restaurant was under roof open air and the food was delicious . The owner and his family were so friendly. J was a great server and told us a lot about the animals and ,fauna Such a wonderful Costa Rican slice of paradise !Thank you for sharing your property with us !