The Explorean Cozumel - All Inclusive

4.0 star property
All-inclusive property with spa, near Arrecifes de Cozumel National Park

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Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Ecotours
Kayaking
Ecotours
Beach
Escape to The Explorean Cozumel - All Inclusive, an upscale haven near Chankanaab National Park. Enjoy a marina view from the poolside bar or unwind with aromatherapy at Spa Na' Ha'. Active travelers will love fitness classes and ecotours; for relaxation, take in the sunset on the garden terrace or browse Lool Kan's regional cuisine options.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is CNY1,999
CNY2,477 total
includes taxes & fees
May 29 - May 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Chankanaab Beach Adventure Park - 2 min drive - 1.5 km
  • Chankanaab National Park - 2 min drive - 1.8 km
  • Corona Beach - 3 min drive - 2.9 km
  • Paradise Beach - 9 min drive - 7.4 km
  • Mr. Sancho's Beach Club - 10 min drive - 8.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

Featuring a marina, The Explorean Cozumel - All Inclusive puts you within a 10-minute drive of Paradise Beach and Playa Mia Grand Beach and Water Park. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Regional cuisine is served at Lool Kan, which is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1561 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 14 buildings/towers
  • Built in 2014
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Lool Kan - Overlooking the pool, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.86 per accommodation, per night
  • Sanitation services: USD 04.09 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 77 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does The Explorean Cozumel - All Inclusive offer free cancellation for a full refund?

Yes, The Explorean Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Explorean Cozumel - All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at The Explorean Cozumel - All Inclusive?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 77 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Explorean Cozumel - All Inclusive?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Explorean Cozumel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Explorean Cozumel - All Inclusive and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Explorean Cozumel - All Inclusive also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near The Explorean Cozumel - All Inclusive?

Yes, Lool Kan offers Regional cuisine and pool views.

Does The Explorean Cozumel - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Explorean Cozumel - All Inclusive like?

The Explorean Cozumel - All Inclusive is a short 19-minute walk from Chankanaab National Park and 19 minutes' walk from Chankanaab Beach Adventure Park.

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The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Excursions
Beach
Drinks
Jungle
Bar
Ambience

What guests liked

  • The all-inclusive experience offered great food, service, and daily excursions, making it a standout among other resorts. (5 reviews)
  • Breakfast was a lovely touch with baskets delivered to rooms and a variety of options at the on-site restaurant and beach club buffet. (6 reviews)
  • The on-site restaurant offered a rotating menu with excellent service and the included excursions provided access to additional dining options. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We had the most amazing time and would highly recommend.
Allison, 8-night trip

10/10 Exceptional

This was so amazing. We loved our time there.
Chelsea, 7-night trip

10/10 Exceptional

Staff were all very friendly and accommodating. Many food options. Beautiful view. Excursions were amazing.
Michael Donovan, 7-night trip

8/10 Very good

Located beautifully by the sea with great access! Staff is wonderful. The rooms were very comfortable and clean. The food was available in plentiful supply and was good but not great.
Cory, 7-night trip

10/10 Exceptional

Great place to stay
Dorinda, 4-night trip

6/10 Good

Beautiful spot! Just need to improve the food quality and hot water
Barbara, 7-night trip

10/10 Exceptional

Great Stay

It’s a beautiful hotel. The room was clean and surrounded by nature. Very friendly staff. The arranged trips were fun. The guides were friendly and knowledgeable.
4-night trip

10/10 Exceptional

Great staff!
brian, 4-night trip

10/10 Exceptional

We spent a week at the Explorean. The hotel and staff exceeded my expectations. The food was excellent, the pool and grounds were always clean and the room was roomy, comfortable and clean. They added a roll away bed for my 6yr old son, which was a nice addition to help make our stay comfortable. The included excursions were what set this hotel apart from others. The excursion staff are great. On days where the weather didn't cooperate, they had alternative plans and we always had a fun time. I have already recommended this hotel to friends and family.
Amanda, 7-night trip

10/10 Exceptional

We really liked the jungle feel of this resort. Such nice gestures with the coffee, juice and muffins delivered to our room every morning, Even though we didn't utilize them only because we slept in too late.. The employees were all very polite and nice. We didn't get much hassle about any sales pitch, but we made it clear we were not interested and all was good. Very quiet and relaxing atmosphere and we thoroughly enjoyed. We would stay here again. Food was great. Service was great. Loved accessing the Fiesta Americana as well.
Tammy Renee, 7-night trip

10/10 Exceptional

Good
david Espinosa, 4-night trip

10/10 Exceptional

I was really impressed with this all inclusive. Our room was big and the bed was perfect. There were 4 restaurants for dinner plus 3 different types of snack bars. The food was really good. It was small portions, but you can order as much as you want. The staff were all kind and friendly and helpful. We were asked 3 times to listen to the talk but never again. We enjoyed the excursions that were included. I would definitely come back again.
Kevin, 7-night trip

8/10 Very good

Jungle view roomsfor privacy
John, 7-night trip

10/10 Exceptional

Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Evan, 3-night trip

8/10 Very good

This is a nice property that is beginning to age. We had a great time but a few of the amenities were not available and it was difficult to use coupons offered by the resort. Overall the excursion staff was great though and trips to snorkel and bike made it worthwhile.
Saeko, 7-night trip

10/10 Exceptional

Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Lance, 6-night trip

10/10 Exceptional

The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
Silvia, 5-night trip

10/10 Exceptional

Just beautiful. Staff is outstanding.
John joseph, 6-night trip

8/10 Very good

It is a very small resort, which was nice. It is connected with the fiesta americana hotel so you get to use everything they have as well.. I was disappointed that there wasn't a layout map, given of the other hotel to know where to go for things. Disappointed that the restaurants weren't all available every night, but also we were told they were. So sad to plan for something, just to find out they weren't open. PERK was the excursions included with the Explorean, we were able to take in a snorkel trip, which was fun and had great guides.
Zita Rose, 5-night trip

8/10 Very good

The Explorian was nice and quiet. The explore trips that were provided were good and bad. The bicycles provided were old and tired. The entrance to the public beach at the end of the bike trip was terrible. It was a service road to a business. Garbage everywhere and no bathrooms available. The trip to the beach also had no bathrooms available. The staff for the excursions were great. The excursions are done on the cheap.
Elizabeth, 7-night trip

10/10 Exceptional

Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Christopher, 5-night trip

10/10 Exceptional

Great stay
Xiaoyi, 4-night trip

10/10 Exceptional

Great place to relax and get away from the hustle and bustle. The Explorean does not have TVs in the room (part of the living experience) but has solid wi-fii- throughout the Exlorean and Fiesta Americana resourt areas. Hospitality, food and service were great - all with way from the reception team to the various restaurant experiences ( Asian, Italian, Mexican, Cevecheria, and quick order foods). Highly recommend this all inclusive resort. Also, include with the Explorean package were great daily activities (snorkeling, bike ride to a lagun, tequila tasting, visit to beach park with live seal show, buggy drives around the island, and shopping.
Timothy F, 6-night trip

10/10 Exceptional

Staff is superb, rooms are comfortable and quiet, waterfront is incredible.
emily dupuy, 3-night trip

10/10 Exceptional

Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Shawn, 7-night trip