There is no standard SOP for the maid. No towel after cleansing the house. I have to ask the front desk for towel but some times, they answer me they do not have any towels right now
Leo
Leo,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 2 月 19 日
The room is clean and comfortable.
Jing
Jing,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 1 月 10 日
Chunlung
Chunlung,4 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 10 月 16 日
YI RONG
YI RONG,8 晚商务旅行
Hotels.com真实住客点评
6/10 好
2022 年 9 月 22 日
lei
lei,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 29 日
At first sight it’s wonderful, after realizing there were things not as it seems, felt I was overcharged. Mold on the shower curtains, balcony chair broken & collapsed under me having a near catastrophe, (I’m 71, broken bones no joke!) walls all bare of any art or decorations. No Bathroom exhaust & bar couldn’t come up with a lime for a cocktail, drink that was watered down and aweful. Not so Grand in my book.
Francine
Francine,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 19 日
Customer Service needs improvement
Front desk staff were not very nice. Hot tub was broken. We asked for extra towels and when they delivered them, they opened the door with their own key to bring them into the room. I was shocked to see a strange man in my room with towels!! I'm not sure why they could not have knocked or left them outside of the door. It was really unnerving.
Risha
Risha,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 19 日
Our review
The breakfast was terrible and the room had ants. This hotel has gone downhill
Laurel
Laurel,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
Janne
Janne,6 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 18 日
Not thoroughly cleaned
I stayed in one of the ground level villas and while the space itself was decent, I was disappointed to find a few dead spiders inside upon arrival, which gave the impression that the room hadn't been thoroughly cleaned. Additionally, the noise levels were an issue, I could clearly hear the person above walking around, and there was a constant hum from the electrical room next door. These factors made it hard to fully relax during my stay.
Arlett
Arlett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Staff was kind and helpful.
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 13 日
The bedroom closet door was broken. The towels on the bathroom were covered in hair. There were scuff marks on the walls. The hotel didnt have vending machines. Not a lot of value for the price you pay
Paul
Paul,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 11 日
Sam
Sam,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
Ramakrishna
Ramakrishna,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
The Not So Grand Hotel
The room was very clean. The bathroom lacked a full set of towels for two people. There was no mat to step on when getting out of the shower or tub. The beds were comfortable but very low. Not the easiest to get out of for a senior citizen. The free breakfast left much to be desired. There was a choice of 3 cold cereals, white or wheat bread to toast and bananas. Poor choices compared to comparable hotels in the area. We will not be staying here again.
Linda
Linda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Excellent!!!!
It was excellent stay and very clean room and friendly staff.