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Au Coeur d'Hanoi Boutique Hotel

3.5 star property
Hotel with restaurant, near Thang Long Water Puppet Theatre

Choose dates to view prices

In the heart of Hanoi, Au Coeur d'Hanoi Boutique Hotel offers a charming retreat with a rooftop terrace and on-site Viet Restaurant serving Vietnamese cuisine. Unwind at the bar, stay connected with in-room WiFi, and enjoy convenient services like dry cleaning/laundry services and luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour business center
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Separate bedroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY202
CNY229 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Au Coeur Signature Suite

Au Coeur Signature Suite | 1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Signature Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Double Room, City View

Luxury Double Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, City View

Family Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Au Coeur Balcony Suite

Au Coeur Balcony Suite | 1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Balcony Suite

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room, 1 Queen Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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9.0 out of 10, Wonderful, 1,001 reviews
The price is CNY139
CNY157 total
includes taxes & fees
May 21 - May 22
Hanoi Inner Hotel
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About the neighborhood

Map
62 Hang Be Street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Dong Xuan Market - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬1 min walk
  • ‪Phở Trộn Hàng Bè - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk

About this property

Au Coeur d'Hanoi Boutique Hotel

  • When you stay at Au Coeur d'Hanoi Boutique Hotel, you'll be in a fantastic location, just a 5-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. For a bite to eat, guests can check out Viet Restaurant, which serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace.

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in available
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (USD 15 per night); reservations required
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Viet Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 22 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Parking

  • Parking is available nearby and costs USD 15 per night (656 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Au Coeur Boutique

Au Coeur Boutique Hotel

Au Coeur d'Hanoi

Au Coeur d'Hanoi Boutique

Au Coeur d'Hanoi Boutique Hotel

Au Coeur D'hanoi Hotel Hanoi

Au Coeur d'Hanoi Boutique Hotel Hotel

Au Coeur d'Hanoi Boutique Hotel Hanoi

Au Coeur d'Hanoi Boutique Hotel Hotel Hanoi

Frequently asked questions

Does Au Coeur d'Hanoi Boutique Hotel offer free cancellation for a full refund?

Yes, Au Coeur d'Hanoi Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Au Coeur d'Hanoi Boutique Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Au Coeur d'Hanoi Boutique Hotel?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Au Coeur d'Hanoi Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 22 per vehicle one way.

What are the check-in and check-out times at Au Coeur d'Hanoi Boutique Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Au Coeur d'Hanoi Boutique Hotel and nearby?

Recommended spots to visit include Thang Long Water Puppet Theatre (2-min walk) and Hoan Kiem Lake (3-min walk), along with Hanoi Old Town Night Market (5-min walk) and St. Joseph's Cathedral of Hanoi (10-min walk).

Are there restaurants at or near Au Coeur d'Hanoi Boutique Hotel?

Yes, Viet Restaurant offers Vietnamese cuisine.

What's the area around Au Coeur d'Hanoi Boutique Hotel like?

Au Coeur d'Hanoi Boutique Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Au Coeur d'Hanoi Boutique Hotel Reviews

7.6

Good

8.2

Cleanliness

9.4

Location

8.4

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

8/10 Very good

Great place

First room didn't seem 'luxery' but second room was. Excellent service. Very helpful and in very good location
Miss, 1-night trip
Verified

2/10 Poor

Terrible experience in a room that was dirty (even food left behind in the fridge by the previous clients), internet not working, no hot water, limited food for breakfast…but the location is really good. A hotel to avoid!
ALBERTO, 1-night trip
Verified

8/10 Very good

Zentrale Lage. Trotzdem relativ ruhig. Sehr zuvorkommendes Personal. Vielfältiges Frühstück
1-night trip
Verified

4/10 Fair

Great location, bad service and room

The location of this hotel is outstanding. However, that's really the only thing this place has going for it. The A/C in our room did not work. Our room had no window, so it was just blowing muggy musty air around the room. We asked for a room change and they denied it saying the A/C worked fine and there was no need to move, even though there were definitely other rooms available. The bed is also hard as rock. It feels like a sheet is laying over a piece of plyboard. You only get one measly pillow as well. The pictures of the rooms are so misleading on the website of the rooms. It seems like the photos were of just one room and all the rest are just in awful condition. The paint is chipping, the room is falling apart, the bathroom is falling apart, and it just isn't very clean. The breakfast is ok at best, nothing special. Some of the ham smelled like it was weeks old. I wouldn't recommend this hotel, you could probably find better accommodations elsewhere. I would almost recommend a chain location outside the old quarter and then take a cheap taxi into town.
2-night trip
Verified

6/10 Good

In a good location, not noisy, had a room with a window just to an air vent. Room was clean but dark. Breakfast was plain.
Pamela, 1-night trip
Verified

8/10 Very good

The staff. Especially Ms Linh and Ms Huyen were very pleasant and accommodating.
4-night trip
Verified

10/10 Exceptional

Das Hotel ist ideal gelegen und die meisen sehenswürdigkeiten sind in weniger als 30 Minuten zu Fuss erreichbar. Das Personal ist freundlich, zuvorkommend und spricht gut Englisch. Die Räume sind klein aber sauber. Der Lärmpegel ist relativ hoch, was aber im alten Quartier von Hanoi normal ist. Das Frühstück ist in der Auswahl etwas bescheiden aber gut.
David, 8-night trip
Verified

8/10 Very good

Great location & service

Strategically located at Old Quarter, near to Hoan Kiem lake and famous egg coffee cafe. Staff are helpful, room is clean, breakfast is simple but good. Overall having a great stay.
Heng Nee, 1-night trip
Verified

8/10 Very good

Awesome Stay

We book the Au Coeur balcony suite during christmas. The room is huge, clean and conveniently located at Hoan Kiem area where food is easily accessible. The front desk, Ms Khan Hinh, Ms Huyen & Mr Lam is very helpful and friendly in providing their services. Breakfast is simple yet delicious. Overall a pleasant stay.
2-night trip
Verified

10/10 Exceptional

👍👍s up

Everyone is very helpful, courteous and concern of our days program especially Hwong, Huyen and Lind. Room clean, tidyed, sheets and towels changed daily. Breakfast is simple delicious, ample and filling. Hotel situated about 5 minutes ffom the lake, water puppet theater, weekend pedestrian walk and night market. Local food and night activities are nearby.
2-night trip
Verified

10/10 Exceptional

편한하게 숙박할 수 있고 근처에 관광지라서 걸어서 다니면서 관광하기 편합니다
YUKYUNG, 1-night trip
Verified

6/10 Good

オーソドックスなホテル

家具がオシャレ。写真よりも実際は古びていたが、清潔ではあった。ただ、ベッドシーツに靴型が着いていて、クリーニングしても落ちないのかもしれないなとは思ったが、気分の良いものではなかった。立地は最高。ホアンキエム湖やナイトマーケットとなど、歩いて行けるので、夜も楽しめた。
yrk, 3-night trip
Verified

8/10 Very good

Nice hotel, great staff, fantastic position.

I had a nice time at this hotel. Staff very friendly and helpful (Miss Woung in particular). The hotel is nice, the room was rather small but adequate. Breakfast were nice and varied daily. Bed was a bit hard but i slept well anyway! I would use this hotel again, without hesitation.The area was great, busy with people and lots of places to eat and buy souvenirs.
Verified

6/10 Good

곰팡이 냄새가 심해요

직원들은 너무친절해요 하지만 객실내에 곰팡이 냄새가 너무심해요;;; 말만 부티크지 방도 작고 화장실도 녹슬거나 오래된 흔적이 많음
Verified

10/10 Exceptional

Happy in Hanoi

I booked this room for my Nephew visiting from Australia because I wanted him to be close to the major attractions as well as the nightlife of Hanoi's Old Quarter. For that purpose it was the perfect choice and he loved the location, the quietness of the 6th floor Executive Suite and the breakfast. My only comment would be that the photos showed the Executive Suite with a seating area as well as the working table. However, the seating area had been replaced by an extra bed to create a triple room (no use for a single person). Otherwise, really nothing to complain about and he loved his visit to Hanoi.
Dean, 2-night trip
Verified

8/10 Very good

Great location in middle of old town near to lake, we had a room without a window which wasn't great so request one if this is important. Staff great and helpful!
Verified

8/10 Very good

Clean central boutique hotel

Easy to walk to markets. Water puppet theatre. Food and drinks. Great helpful staff.
Verified

10/10 Exceptional

這家旅店非常的好人員親切計程車去機場也便宜沒有加價早餐還可以但他們會問你要不要另外煮河粉類食物週遭購物夜市都很方便市民小井的生活就在眼前好像回到30年前的台灣.我就是喜歡這味道下次ㄧ定會再入住此旅店
Verified

6/10 Good

No hot water, no wifi

Location is great. Nice furnitures. There are windows in the room but opening to a wall. Can be claustrophobic for some. As the hotel is in a busy, noisy quarter, the room was quiet. I did not have hot water for shower in the room. Wifi did not work well.
Verified

8/10 Very good

旧市街めぐりに便利な立地

Hang Be通りを見下ろせる、窓ありの部屋に宿泊しました。繁華街なので通りの喧噪は当然聞こえますが、気になるほどではなく、快適に過ごせました。パナソニック製のヘアドライヤーがあり、浴室固定式でなかったのでストレスなく使えたのが良かったです。使い捨ての紙スリッパもついてました。設備ではシャワーブースだけが残念でした。シャワーから出るお湯は細くまばらで、全身をきちんと洗うのに時間がかかります。排水も悪く、足下に汚れたお湯がたまるのが不快でした。スタッフの親切な対応と笑顔は素晴らしかったです。朝食もおいしかったです。次回ハノイに来る機会があれば、また泊まりたいと思います。
Verified

8/10 Very good

매우 만족스러움 특히 조식수준 최상

쾌적하고 안락하고 청결함
Verified

6/10 Good

Kunne vært bedre

Generelt så var det et OK hotell. Visse ting kunne ha vært litt bedre, som f eks service og frokosten, lyset på rommet og aircondition. De som jobbet der tok betalt for alt, vi hadde klart å knuse ett glass i rommet men måtte betale for det - hadde det vært i andre litt mer høyrangerte hoteller hadde det ikke vært noe problem. Airconditionen der funket også veldig dårlig, det var noe med lufta som gjorde at jeg og min mann ble veldig dårlige hvergang vi stod opp. Frokosten er heller ikke noe å skryte av... Buffeen var veldig lite å velge mellom. Det eneste som var positivt ved hotellet er at det var rene rom og ikke minst nærme sentrum.
Verified

4/10 Fair

Unprofessional

Lazy staff and service. Rooms are alot smaller than the pics shown on website. There are better hotels for the same price.
Verified

10/10 Exceptional

SE GYU, 1-night trip
Verified

2/10 Poor

BUKYUN, 2-night trip