可以免费取消我在彭丽下龙湾邮轮酒店的预订并获得全额退款吗？

是的，彭丽下龙湾邮轮酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

彭丽下龙湾邮轮酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

彭丽下龙湾邮轮酒店是否有停车场？

是的。自助停车收费为每晚 USD 10。

何时可在彭丽下龙湾邮轮酒店办理入住和退房？

开始办理入住：11:30；停止办理入住：12:30。退房时间为 09:00。

在彭丽下龙湾邮轮酒店及其附近有什么游览观光项目？

现场活动包括划皮艇和钓鱼，您可以畅享其中。现场娱乐活动包括健身课程。您可尽情享受 SPA 水疗，也记得体验其他服务设施，例如健身中心和SPA 服务。

彭丽下龙湾邮轮酒店店内或附近是否有餐厅？

是的，有一家店内餐厅，提供无国界融合菜。

彭丽下龙湾邮轮酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

彭丽下龙湾邮轮酒店周边区域环境如何？

从彭丽下龙湾邮轮酒店仅需1 分钟步行可至下龙湾，18 分钟步行可至团洲公园。

下龙彭丽下龙湾邮轮酒店住宿优惠| Hotels.com 好订网

Q: 彭丽下龙湾邮轮酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 彭丽下龙湾邮轮酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2019 年 7 月 1 日

Excellent experience

Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)

1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2016 年 9 月 17 日

悠閒享受世界級美景的郵輪時光

下龍灣不愧為世界級自然遺產，置身其中享受如明信片中的美景，不同時間到達的停泊風景都讓人讚嘆不已。飯店全船皆為國際客，飯店工作人員皆可以英文交談、導覽，服務熱誠且周到，任何客房需求都快速應協助。郵輪平穩舒適，房間景色如置身畫中；飯店經理好客熱情，安排的景點行程可靠，全程確保遊覽品質及遊客安全。美中不足的是無線上網僅大廳順暢，並不若客房介紹客房內都可接收。

Hotels.com真实住客点评

10/10 绝佳

2015 年 8 月 13 日

雖然無法成行，但是留下了不錯的印象

這次因為下龍灣暴雨，我們下龍灣無法成行，但是這個飯店主動告知我們，並且很順利地完成退款，讓我非常印象深刻。

Hotels.com真实住客点评

4/10 尚可

2022 年 8 月 15 日

the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.

Elia，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2021 年 9 月 5 日

Fantastic cabin exta gifts for our wedding anniversary

ROBERT，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2020 年 1 月 12 日

10/10 绝佳

2020 年 1 月 9 日

Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!

2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2019 年 11 月 2 日

1 晚行程

Expedia真实住客点评

8/10 很好

2019 年 8 月 14 日

Boats need to be renovated for a better and more pleasant stay

1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2019 年 8 月 12 日

Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!

Arturo，2 晚结伴旅行

Expedia真实住客点评

8/10 很好

2019 年 7 月 19 日

Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré!

1 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2019 年 6 月 10 日

Waste of money

We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon.

Yichun，2 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2019 年 6 月 6 日

Good Time

The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican.

2 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 3 月 8 日

Tres belle croisiere.

yves，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2019 年 1 月 12 日

Great little cruise

The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all.

James，2 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 1 月 5 日

매우 만족스러운 여행이었습니다.

여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐.

1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2018 年 5 月 16 日

Best three days in Vietnam

Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise.

Jessica，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2017 年 7 月 27 日

Unexpectedly Poor Cruise!

I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service.

1 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2017 年 5 月 26 日

Good experience

There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day.

Hotels.com真实住客点评

8/10 很好

2017 年 3 月 15 日

나쁘진 않았으나 가성비는 떨어짐

로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요. 참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다.

Hotels.com真实住客点评

8/10 很好

2017 年 2 月 5 日

Terrible shuttle bus service.

The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay.

Hotels.com真实住客点评

10/10 绝佳

2017 年 1 月 18 日

Bem organizado, acomodações excelentes

O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável.

Hotels.com真实住客点评

8/10 很好

2016 年 12 月 27 日

最高の客室

2泊3日でクルーズに参加しました。日本人は我が家だけで、全てが英語の説明ですが、それほど困りませんでした。食事はすごく美味しかった、とは言えないかもしれませんが、船上であることと、食事が目的ではない事を考えると精一杯のおもてなしを受けたと感じました。今回のベトナム旅行はこのハロン湾クルーズが主な目的でしたので、一番良いロイヤルスイートを予約しました。お値段の差はビックリするほど違いませんが、お部屋の広さ、窓の多さ、バルコニーの広さでとても満足しました。またクリスマスシーズンという事なのでしょうか、ベッドの上にクリスマスカードとプレゼントがふたつ、赤ワインのフルボトルのギフトがあり感動しました。ハロン湾に行かれるなら是非1番良いお部屋を検討されたらと強くお勧めします！

Expedia真实住客点评

10/10 绝佳

2016 年 12 月 23 日

Amazing cruise! Worth every penny!!

Amazing! Highly recommend!!

Hotels.com真实住客点评

8/10 很好

2016 年 4 月 2 日

Hotels.com真实住客点评

彭丽下龙湾邮轮酒店

Pelican Halong Cruise

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常见问题

可以免费取消我在彭丽下龙湾邮轮酒店的预订并获得全额退款吗？

彭丽下龙湾邮轮酒店是否允许携带宠物入住？

彭丽下龙湾邮轮酒店是否有停车场？

彭丽下龙湾邮轮酒店提供机场接驳班车吗？

何时可在彭丽下龙湾邮轮酒店办理入住和退房？

在彭丽下龙湾邮轮酒店及其附近有什么游览观光项目？

彭丽下龙湾邮轮酒店店内或附近是否有餐厅？

彭丽下龙湾邮轮酒店配备任何户外私人空间吗?