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Rydges Mackay Suites

4.0 star property
Mackay hotel with indoor pool and restaurant

Choose dates to view prices

In the heart of Mackay's shopping district, Rydges Mackay Suites offers a blend of style and convenience. Enjoy local and international cuisine at Moss on Wood restaurant, work out in the gym, or unwind with a swim in the indoor pool. With free WiFi and helpful staff available 24/7.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY760
CNY836 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 12 of 12 rooms

Family Room

  • Sleeps 4

Deluxe Two Bedroom Suite

  • Sleeps 4

View all photos for Studio King

Studio King | In-room safe, desk, blackout drapes, iron/ironing board

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Spa Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite | In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Suite

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite | In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Two Bedroom Suite

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

One Bedroom Twin Suite

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Deluxe Spa Suite

  • Sleeps 4

Studio King

  • Sleeps 2

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8.8 out of 10, Excellent, 742 reviews
The price is CNY584
CNY584 total
includes taxes & fees
Jun 11 - Jun 12
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About the neighborhood

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 3 min walk - 0.3 km
  • Mackay Enertainment and Convention Centre - 5 min walk - 0.5 km
  • Caneland Central - 12 min walk - 1.0 km
  • Bluewater Lagoon - 12 min walk - 1.0 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪Mojos - ‬6 min walk
  • ‪Woodman's Axe - ‬1 min walk
  • ‪The Dispensary - ‬3 min walk
  • ‪Taylor's Hotel - ‬5 min walk
  • ‪Bing's Nomiya - ‬6 min walk

About this property

Rydges Mackay Suites

  • Enjoy your visit to Mackay with a stay at Rydges Mackay Suites. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say good things about the room service.

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1.50 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - Onsite bar. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 30 per person
  • Credit card charges are subject to an extra charge of 1.50 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites offer free cancellation for a full refund?

Yes, Rydges Mackay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rydges Mackay Suites?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Rydges Mackay Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rydges Mackay Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Rydges Mackay Suites?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Rydges Mackay Suites and nearby?

Rydges Mackay Suites has an indoor pool and a fitness center.

Are there restaurants at or near Rydges Mackay Suites?

Yes, Moss on Wood offers local and international cuisine.

What's the area around Rydges Mackay Suites like?

Rydges Mackay Suites is in City Centre, a short 10-minute walk from Bluewater Lagoon and 11 minutes' walk from Caneland Central.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was huge and delicious with a super selection. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Restaurant
Service staff
Breakfast
Building
Cafes
Value
Room service
Forests

Reviews

Verified

8/10 Very good

Always stay here for business - great hotel, good amenities
Glen, 1-night trip
Verified

10/10 Exceptional

Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Troy, 1-night trip
Verified

8/10 Very good

Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Simon, 6-night trip
Verified

8/10 Very good

Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities.
Trevor, 1-night trip
Verified

8/10 Very good

The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
David, 4-night trip
Verified

10/10 Exceptional

Moss on Wood room service was great, large room and comfy, will stay again for sure
Krzysztof, 1-night trip
Verified

10/10 Exceptional

Great location staff were fantastic definitely stay again
Annemaree, 1-night trip
Verified

10/10 Exceptional

Great spot, great helpful staff, would definitely stay again
Sean, 1-night trip
Verified

10/10 Exceptional

Very comfortable stay.
Cassi, 1-night trip
Verified

10/10 Exceptional

Great location
Julian, 6-night trip
Verified

8/10 Very good

The service at check in was wonderful
Karen, 1-night trip
Verified

8/10 Very good

Great location, close to an assortment of restaurants and bars
David, 3-night trip
Verified

10/10 Exceptional

nice view of the city
Marita, 1-night trip
Verified

10/10 Exceptional

Quiet area with easy access to dining options
Mark, 1-night trip
Verified

10/10 Exceptional

Great room

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Barton, 1-night trip
Verified

8/10 Very good

The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Karen, 4-night trip
Verified

10/10 Exceptional

We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Claire, 1-night trip
Verified

6/10 Good

Ok but a few issues

The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Peter, 1-night trip
Verified

4/10 Fair

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Amanda, 2-night trip
Verified

4/10 Fair

As you walk into the lobby, you are greeted by a friendly reception area, and staff. The area is clean, and very well looked after, so my expectations were high. Unfortunately that’s where it ended for the good times. Once we hopped out of the dodgy elevator, we walked the 6th floor hallway to our room. There were holes in walls, doors painted white, while others were varnished timber, windows were not sealing, which made the wind howl, and just a general uncared for vibe amongst the place. Then we got to our room. On the surface it looked fine, until we saw multiple stains on the carpet, a pair of socks under the tv unit, a broken dishwasher, and honestly quite a dated interior. We walked to our bedroom to find that one window above the bed had the locking mechanism broken, so it would not close all the way, leading the the wind and rain absolutely howling through 24/7. I had to sacrifice a shirt to the window just to keep us from getting soaked in bed. Our bedroom door had been punched through at some point, and the nails from where they reattached the door skin were still visible. Not to mention the terrible patch job over the hole. The shower head was the cheapest available, and did an average job, and the lack of furniture on the balcony really made the moss growing stand out. For over $500 a night for a 2 bed apartment, this one is an easy miss. Not anywhere close to what we expected from a Rydges establishment. Won’t be returning!
Sam, 2-night trip
Verified

10/10 Exceptional

In walking distance for the ANZAC Day service. Breakfast in the restaurant was huge and delicious. We found Mel in the bar to be very friendly and helpful.
Rosemerry, 2-night trip
Verified

8/10 Very good

Overall a nice stay but the furniture was a little tired.
Christopher, 1-night trip
Verified

10/10 Exceptional

Very clean
Alan, 1-night trip
Verified

10/10 Exceptional

Yes everything was great
Stewart, 1-night trip
Verified

10/10 Exceptional

Excellent location and helpful friendly staff. Loved our stay.
Karen, 1-night trip