8/10 很好
2026 年 2 月 7 日
The stand out for us was the Expedia support team, especially Yael and Victor who were honestly incredible. We had a number of issues during our stay (the room, the late check out, our return transportation) and Yael and Victor helped us to fix each issue quickly. They were friendly and calm and they went above and beyond to make sure we had everything we needed during our stay, even helping us to secure dinner reservations.
The check in process with the main reception team was not very easy, taking over 2 hours and they downgraded our room which was super frustrating. Fortunately Yael was able to fix it for us!
In terms of the hotel itself, the facilities here are pretty nice, with many pools and a decent à la carte and buffet food offering.
Bethany
Bethany，2 晚行程
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