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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Hotel with restaurant, near Kraków Barbican

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Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Exterior
Bar (on property)
Front of property
Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY819
CNY885 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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9.4 out of 10, Exceptional, 1,000 reviews
The price is CNY658
CNY710 total
includes taxes & fees
Sep 1 - Sep 2
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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Cloth Hall - 9 min walk - 0.8 km
  • Wawel Castle - 4 min drive - 2.4 km
  • Oskar Schindler Factory - 5 min drive - 3.1 km

Getting around

  • John Paul II - Balice Airport (KRK) - 27 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sphinx - ‬1 min walk
  • ‪Burger King Galeria Krakowska - ‬3 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

When you stay at Mercure Krakow Stare Miasto (Old Town), you'll be within a 10-minute drive of Main Market Square and Oskar Schindler Factory. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also within a short drive of Wawel Castle. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, German, Polish, Russian, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 120 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 90 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?

Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?

Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?

Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?

Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.

What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?

Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.

Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?

Yes, there's an onsite restaurant.

What's the area around Mercure Krakow Stare Miasto (Old Town) like?

Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 11 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.

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Mercure Krakow Stare Miasto (Old Town) Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Old town
Train station
Shopping malls
Walking
Restaurant
Lobby

What guests liked

  • Breakfast was consistently excellent with a wide variety of delicious options. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice hotel!!
KAZUOMI, 2-night trip

10/10 Excellent

Great place, great staff
Scott, 1-night trip

10/10 Excellent

Very convenient to center!!!
HALINA, 1-night trip

10/10 Excellent

Extremely friendly staff, lovely neat spacious room, very clean with fresh modern look and feel ✨️
Anna, 3-night trip

10/10 Excellent

Location, location, location!!!!!!!
Mark, 2-night trip

10/10 Excellent

Great stay. Comfortable bed! Don’t have any issues. Would stay there again.
Ellen, 2-night trip

10/10 Excellent

Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet
Niraj, 2-night trip

10/10 Excellent

Very friendly staff and convenient to the train and bus station as well as the old town.
Heather, 2-night trip

10/10 Excellent

Fabulous stay

Had a lovely stay here , the hotel was absolutely beautiful , so local to everything and smelled amazing !
Kirsty, 3-night trip

10/10 Excellent

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Frank, 3-night trip

10/10 Excellent

Nice convenient to everything hotel. Good service.
Maya, 1-night trip

10/10 Excellent

Our room was neat and tidy. Plenty of power points and a wonderful air conditioning system. Beds were a little soft but still very comfortable. Breakfast was ok although the omlette lady could use some customer service training!
David, 4-night trip

10/10 Excellent

It was an ideal location. Just minutes walk from the Glowny station and only a short walk to old town. The room was nicely designed and decorated. I had the breakfast included option and it was a bargain. Lots of options and very delicious. Freindly staff upon welcome
Andrew, 5-night trip

10/10 Excellent

Great hotel and location in Krakow as close to airport and old town.
Yatchen, 3-night trip

10/10 Excellent

A very convenient location for a transit passenger, next to Krakow Central station and an excellent shopping mall. A walking distance from a historical Old Town.
Igor, 1-night trip

10/10 Excellent

Really enjoyed our stay. Location is great. Room has plenty of storage, big safe, very clean, comfortable bed. Very quiet, didn’t hear any noise at night. Loved the design of the hotel, lobby. Breakfast does get busy as there are alot of tour groups staying here- go early if possible. Highly recommend.
Carol Ann, 5-night trip

10/10 Excellent

Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Marcin, 3-night trip

10/10 Excellent

Perfect location just out in front of the train station! Don't look for a cab, you're already there! Welcome and departure gifts were appreciated.
George, 2-night trip

10/10 Excellent

Clean , tidy , close to the old town . Friendly staff.
David, 4-night trip

10/10 Excellent

Close to train station and great breakfast.
Skye, 4-night trip

10/10 Excellent

Nice hotel

This is the second time I have stayed here and it is a very nice hotel that I can highly recommend to you.
Peter, 1-night trip

10/10 Excellent

Excellent stay, very convenient for railway station, nice clean room, very comfortable bed, very welcoming receptionist, highly recommended.
David, 1-night trip

10/10 Excellent

Upkept well and modern hotel!
Yovanna, 4-night trip

10/10 Excellent

The staff were lovely, we had an excellent upgrade, spacious suite.
Glenn, 2-night trip

8/10 Good

Very good location. I did not like the frost glass wall of the bathroom. It will light up the whole room when you turn on the light at night.
Gary, 2-night trip