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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Hotel with restaurant, near Kraków Barbican

Choose dates to view prices

In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Electric vehicle charging point
  • Parking available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY760
CNY821 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Foodie paradise
Farm-to-table dining with locally-sourced, organic meals. A vegetarian-friendly restaurant with vegan options and a bar. Winery events add a spirited touch.
Sweet dreams delivered
Blackout drapes create a perfect cocoon for sleep. A minibar awaits for nightcaps, and 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite With Double Bed And Sofa Bed

  • Sleeps 4

Executive Suite, Multiple Beds

  • Sleeps 2

Privilege Room With A Large Bed

  • Sleeps 2

Similar properties

Miscellaneous
TRIBE Krakow Old Town
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 59 reviews
The price is CNY689
CNY744 total
includes taxes & fees
Dec 14 - Dec 15
TRIBE Krakow Old Town
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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Galeria Krakówska - 1 min walk - 0.1 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 9 min walk - 0.8 km

Getting around

  • John Paul II - Balice Airport (KRK) - 27 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

When you stay at Mercure Krakow Stare Miasto (Old Town), you'll be within a 10-minute drive of Main Market Square and Wawel Castle. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 120 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 90 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?

Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?

Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?

Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?

Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.

What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?

Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.

Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?

Yes, there's an onsite restaurant.

What's the area around Mercure Krakow Stare Miasto (Old Town) like?

Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 11 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with a wide variety of delicious options. (24 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Old town
Train station
Shopping malls
Walking
Lobby
Restaurant

Reviews

10/10 Exceptional

Location! New hotel ! Perfect for stay!
Oleh, 1-night trip

10/10 Exceptional

We really enjoyed our stay - everyone is very friendly and welcoming. Nice, clean rooms and a very tasty breakfast.
Piotr, 1-night trip

10/10 Exceptional

The front desk staff and the manager were very friendly and helpful. I appreciated their time to help me with my questions and advice.
Margery, 1-night trip

10/10 Exceptional

Nice hotel!!
KAZUOMI, 2-night trip

10/10 Exceptional

Location, environment, Breakfast and many more .... This hotel is amazing
Rani, 2-night trip

10/10 Exceptional

Great place, great staff
Scott, 1-night trip

10/10 Exceptional

Extremely friendly staff, lovely neat spacious room, very clean with fresh modern look and feel ✨️
Anna, 3-night trip

10/10 Exceptional

Very convenient to center!!!
HALINA, 1-night trip

10/10 Exceptional

Very friendly staff and convenient to the train and bus station as well as the old town.
Heather, 2-night trip

10/10 Exceptional

Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet
Niraj, 2-night trip

10/10 Exceptional

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Frank, 3-night trip

10/10 Exceptional

Excellent property. We were concerned about the noise being in such a busy area but it was not an issue. Staff was amazingly courteous & helpful. Transportation was excellent! Close to the main station, a mall & pick/up point for tours. Will definitely return!
Richard, 2-night trip

10/10 Exceptional

Location, location, location!!!!!!!
Mark, 2-night trip

10/10 Exceptional

Didn't have the breakfast. Had one evening meal but there was only extremely expensive wines so we didn't return, shame really. Bed and bedding very comfortable. Maid was fantastic, we were in 427 and the room was always pristine when we returned. Shower was lovely and had a shelf in! (why do so many hotels not have a shelf in the shower?!) Hotel location was very good for us. We arrived by train and its a 6 minute walk. We went on two tours (Auschwitz and Salt mine)and the hotel was a default pick up point for them both. Close to Old town, bit further for castle and Jewish quarter.
Paul, 5-night trip

10/10 Exceptional

Great stay. Comfortable bed! Don’t have any issues. Would stay there again.
Ellen, 2-night trip

10/10 Exceptional

Fabulous stay

Had a lovely stay here , the hotel was absolutely beautiful , so local to everything and smelled amazing !
Kirsty, 3-night trip

10/10 Exceptional

Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.
Joel, 3-night trip

10/10 Exceptional

Great hotel and location in Krakow as close to airport and old town.
Yatchen, 3-night trip

10/10 Exceptional

Would recommend
Janine, 2-night trip

10/10 Exceptional

Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Marcin, 3-night trip

10/10 Exceptional

Nice convenient to everything hotel. Good service.
Maya, 1-night trip

10/10 Exceptional

Great location, modern and well run hotel.
Peter, 2-night trip

10/10 Exceptional

Great location and brilliant breakfast!
Steve, 4-night trip

10/10 Exceptional

A very convenient location for a transit passenger, next to Krakow Central station and an excellent shopping mall. A walking distance from a historical Old Town.
Igor, 1-night trip

10/10 Exceptional

Close to train station and great breakfast.
Skye, 4-night trip