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Mercure Krakow Stare Miasto (Old Town)

Property class: 4
Hotel with restaurant, near Kraków Barbican

Choose dates to view prices

In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY701
CNY758 total
includes taxes & fees
Apr 12 - Apr 13

Why we love this property

Foodie paradise
Farm-to-table dining with locally-sourced, organic meals. A vegetarian-friendly restaurant with vegan options and a bar. Winery events add a spirited touch.
Sweet dreams delivered
Blackout drapes create a perfect cocoon for sleep. A minibar awaits for nightcaps, and 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby sitting area
PURO Kraków Stare Miasto
Kraków City Centre
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,005 reviews
The price is CNY732
CNY791 total
includes taxes & fees
Apr 26 - Apr 27
PURO Kraków Stare Miasto
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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 1.0 km
  • Cloth Hall - 11 min walk - 1.0 km

Getting around

  • John Paul II - Balice Airport (KRK) - 35 min drive
  • Kraków Główny Station - 9 min walk
  • Turowicza Station - 10 min drive
  • Kraków Zakliki Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Mercure Krakow Stare Miasto (Old Town) offers a great location, putting you within a 15-minute walk of Main Market Square and Kraków Barbican. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, St. Mary's Basilica and Cloth Hall are within a 15-minute walk. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 120 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 90 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?

Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?

Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?

Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?

Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.

What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?

Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.

Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?

Yes, there's an onsite restaurant.

What's the area around Mercure Krakow Stare Miasto (Old Town) like?

Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 10 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, tasty, and excellent with a wide variety of options. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Old town
Train station
Shopping malls
Walking
Restaurant
Lobby

Reviews

Verified

10/10 Exceptional

Really good location from main train station. Friendly staff and lovely rooms.
Ann, 1-night trip
Verified

10/10 Exceptional

Room Clean , Staff very nice , breakfast fine Highly recommend
Chun Yip, 1-night trip
Verified

10/10 Exceptional

staff nice , room clean highly recommend
Chun Yip, 1-night trip
Verified

10/10 Exceptional

I had a very pleasant stay.  The Staff are extremely polite and helpful.  The hotel is clean and comfortable.  Breakfast is well worth the extra cost. Very glad that I chose the Mercure Hotel for my stay in Krakow.
DAVID, 1-night trip
Verified

10/10 Exceptional

The whole experience was fantastic. Great welcoming from staff. the hotel is lovely, rooms awesome and fantastic breakfast.
Wayne, 1-night trip
Verified

10/10 Exceptional

Clean room
Shin Ryeol, 1-night trip
Verified

10/10 Exceptional

Room was very clean and them staff were very helpful and polite
Philip, 5-night trip
Verified

10/10 Exceptional

Really nice rooms and helpful staff. Location is great as it's a short walk to old town and it's also opposite the railway station and shopping centre
Stephen John, 4-night trip
Verified

10/10 Exceptional

Very well located hotel that was charming and had nice amenities.
Emily, 1-night trip
Verified

10/10 Exceptional

Great location, no noise despite main street & central station - light and friendly
Thomas, 3-night trip
Verified

10/10 Exceptional

Everything was perfect.
Przemyslaw, 1-night trip
Verified

10/10 Exceptional

Very convenient, right near train station which was great as we had a very late flight coming in
Andrew, 1-night trip
Verified

10/10 Exceptional

Tiny room and big breakfast in excellent central location across from a giant modern mall and the train station. The price was right, and I would happily stay there again.
Kerry, 3-night trip
Verified

10/10 Exceptional

Great hotel with a really good restaurant! Comfy beds, good location
Michaela, 1-night trip
Verified

10/10 Exceptional

Location! New hotel ! Perfect for stay!
Oleh, 1-night trip
Verified

10/10 Exceptional

We really enjoyed our stay - everyone is very friendly and welcoming. Nice, clean rooms and a very tasty breakfast.
Piotr, 1-night trip
Verified

10/10 Exceptional

Spacious room, quality furnishings, excellent breakfast. Helpful staff.
Paul, 1-night trip
Verified

10/10 Exceptional

-
Anders, 3-night trip
Verified

10/10 Exceptional

Bed was so comfy. Staff so friendly and helpful. We arrived 28th Nov and the foyer looked gorgeous with Christmas tree and decorations. Would definitely stay again
Margaret, 3-night trip
Verified

8/10 Very good

Spotless room, very clean.
Hugues, 3-night trip
Verified

10/10 Exceptional

The room was lovely, clean and fresh. The reception on check in and check out were amazing and so helpful.
James, 2-night trip
Verified

10/10 Exceptional

It was so clean, staff we
Anna, 3-night trip
Verified

10/10 Exceptional

Clean hotel and room staff polite and friendly esp. girl on front desk. Gym could be improved upon. Good breakfast.
GEORGE, 9-night trip
Verified

10/10 Exceptional

Nice hotel!!
KAZUOMI, 2-night trip
Verified

10/10 Exceptional

Location, environment, Breakfast and many more .... This hotel is amazing
Rani, 2-night trip