In the heart of the city, Monte Serrat Hotel offers a vibrant retreat with a breakfast buffet and on-site restaurant serving up delicious meals. Unwind in one of 2 spa tubs or get your adrenaline pumping at the arcade/game room.
When you stay at Monte Serrat Hotel, you'll be within a 15-minute drive of Santos Harbor and Gonzaga Beach. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.
At a glance
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Hotel size
92 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
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Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service
What to do
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
Arcade/game room
2 hot tubs
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos
Frequently asked questions
Does Monte Serrat Hotel offer free cancellation for a full refund?
Yes, Monte Serrat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Monte Serrat Hotel?
Yes, pets stay free.
Is parking offered on site at Monte Serrat Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Monte Serrat Hotel?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Monte Serrat Hotel and nearby?
Monte Serrat Hotel has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Monte Serrat Hotel?
Yes, there's an onsite restaurant that offers Brazilian cuisine.
What's the area around Monte Serrat Hotel like?
Monte Serrat Hotel is in the heart of Santos, a short 13-minute walk from Santos Historical Streetcar and 17 minutes' walk from Monte Serrat.
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Monte Serrat Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 17, 2025
Maravilhosa
Leonardo jose
Leonardo jose, 3-night trip
10/10 Exceptional
Jun 24, 2025
Muito bom, custo/
benefício
JOSE ROBERTO GONZAGA
JOSE ROBERTO GONZAGA, 3-night trip
8/10 Very good
Jan 26, 2025
Hotel bom ,estadia satisfatório,um ótimo café da manhã,com certeza indico o hotel
Francisco Abraão Felix
Francisco Abraão Felix, 1-night trip
6/10 Good
Jun 12, 2025
Boa cafe manha razoavel e jantar também.
Roberto
Roberto, 1-night trip
8/10 Very good
Mar 18, 2025
Ótimo custo benefício
Ótimo hotel para passar a noite antes do embarque no cruzeiro.
Weverton M
Weverton M, 1-night trip
8/10 Very good
Jun 8, 2025
Muito confortável
Daniel
Daniel, 1-night trip
8/10 Very good
Jun 4, 2025
Custo/beneficio
Quartos e roupas de cama limpos, porém, cheirava mofo, o que me incomodou um pouco. Café da manhã simples, mas agradável. Para descansar de uma viagem, um bom custo/beneficio.
SUELEN
SUELEN, 1-night trip
8/10 Very good
Jun 13, 2025
foi uma noite apenas com ótimo atendimento.
Daniela
Daniela, 1-night trip
10/10 Exceptional
Dec 21, 2024
Bom hotel
Hotel simples, bom atendimento, boa localização e com preço compativel e razoavel.
Celso
Celso, 1-night trip
10/10 Exceptional
Apr 20, 2025
Muito bom cafe da manha atendimento conforto indico
Muito bom
silvana
silvana, 1-night trip
8/10 Very good
Sep 30, 2025
Estava tudo ótimo porém tivemos que tomar banho gelado liguei na recepção 2 x e o atendente falou que era só deixar aberto que esquentava não deu importância nenhuma prós seus clientes, e senhora que fica na recepção do refeitório fica contando os minutos para retirar o café da manhã chega a ser constrangedor, deveriam rever . Resumindo para evitar constrangimento tomamos banho gelado. Aí eu não volto mais e nem indico pra ninguém
Rita de Cassia
Rita de Cassia, 1-night trip
10/10 Exceptional
Feb 10, 2025
Excelente
Excelente, no centro próximo ao porto pra quem vai fazer cruzeiro , muito limpo , funcionários educados, bom atendimento, muito limpo e organizado, excelente café da manhã. Gostei muito
Heloisa
Heloisa, 1-night trip
10/10 Exceptional
Mar 10, 2025
Top
Local tranquilo e muito limpo.
Fabiano
Fabiano, 1-night trip
10/10 Exceptional
Sep 10, 2024
Local bem no centro da cidade, muito perto da rodoviária. Ótima localização. Excelente hospedagem, funcionários muito prestativos!
Emanuelle
Emanuelle, 4-night trip
10/10 Exceptional
Feb 17, 2025
Boa porem a localização nao muito
Foi boa, só se atende se vc irá de carro pois quem for usar transporte publico ou pegar carro de app vai gastar e perder tempo pq é distante da praia
Margareth
Margareth, 1-night trip
10/10 Exceptional
Dec 9, 2023
Hotel simples, mas atende com os serviços oferecidos, café da manhã muito bom.
Rafael
Rafael, 1-night trip
10/10 Exceptional
Dec 29, 2024
Hotel muito bom, quarto grande, banheiro ótimo, tudo bem limpo, café da manhã muito bom também, garagem é gratuita , porém 15 minutos de carro até a praia, pessoal muito atencioso, no geral gostei muito, vale muito a pena.
Verified traveler
1-night trip
6/10 Good
Jun 8, 2025
Barulhos
Barulho nos corredores
ALEKSANDRO
ALEKSANDRO, 1-night trip
8/10 Very good
Jul 8, 2024
Hotel bom, limpo, funcionários cortes, café da manhã precisa melhor organização.
Josiane
Josiane, 1-night trip
6/10 Good
Jun 2, 2025
BARULHO INTENSO
Infelizmente o barulho das camareiras batendo as portas, conversas altas, etc. Se um hospode tem objetivos de descansar nao consegue.
ALEKSANDRO
ALEKSANDRO, 1-night trip
6/10 Good
Aug 22, 2024
Precisa de adequações.
Foi uma escolha para estadia conveniente. Iria atender um cliente logo pela manhã , e o hotel fica bem próximo.
Fernando Augusto
Fernando Augusto, 1-night trip
10/10 Exceptional
Sep 11, 2024
Muito boa! Funcionários atenciosos , boas refeições ( fartas e com variedades de alimentos) . Um excelente café da manhã.
Instalações bem limpas e arejadas.
Boa localização, bem próximo ao centro histórico, rodoviária e Centro.
VICENTE
VICENTE, 3-night trip
6/10 Good
Apr 20, 2025
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Kuya
Kuya, 1-night trip
8/10 Very good
Jul 7, 2024
bom de modo geral
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Mar 31, 2024
Ótimo
É um hotel muito bom numa localização perfeita para passear nos museus e também ir para o porto. Como é na região central é uma estrutura um pouco antiga mais atende bem ao que se propõe. O café da manhã é muito bom e os funcionários são muito educados e solicitos. Tem opções de almoço jantar e uma variedade de lanches, então é bem cômodo e estratégico hospedar ali.