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Best Western Plus Ottawa City Centre

3.0 star property
Hotel with restaurant, near Carleton University

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Photo gallery for Best Western Plus Ottawa City Centre

1 bedroom, hypo-allergenic bedding, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Reception
Fridge, microwave, coffee/tea maker
In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY700
CNY830 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(101 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 2,368 reviews
The price is CNY772
CNY916 total
includes taxes & fees
Sep 6 - Sep 7
Holiday Inn Express & Suites Downtown Ottawa East by IHG
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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Rideau Canal - 4 min drive - 3.3 km
  • Carleton University - 5 min drive - 3.7 km
  • Canadian War Museum - 5 min drive - 4.8 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 16 min drive
  • Carling Station - 28 min walk
  • Tunney's Pasture Station - 30 min walk

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

At Best Western Plus Ottawa City Centre, you'll be just a 5-minute drive from Ottawa Hospital Civic Campus and Rideau Canal. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences at this eco-certified hotel include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 121 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1195 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to September 02

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus Ottawa City Centre?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Plus Ottawa City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Ottawa City Centre?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Plus Ottawa City Centre?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at Best Western Plus Ottawa City Centre and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Best Western Plus Ottawa City Centre?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Ottawa City Centre like?

Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.

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Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bed
Parking
Value
Food
Bathroom

What guests liked

  • The restaurant offered good food, friendly service, and convenient dining options. (11 reviews)
  • Free and easily accessible parking was a convenient and hassle-free experience. (18 reviews)
  • Breakfast at the property was consistently great with many reviewers praising the quality, service, and variety of options. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good place to go
Priscilla, 3-night trip

8/10 Good

Good parking area.
Mike, 2-night trip

10/10 Excellent

Nice place to spend nights at.
Marvin, 2-night trip

10/10 Excellent

Loved our suite with a full kitchen to cook meals. Great staff too!
Erin, 4-night trip

10/10 Excellent

Me and my family really liked the area around the property and the cleanliness
Abhishek, 1-night trip

10/10 Excellent

We enjoyed our stay at this location. Staff were friendly, our room was clean and had everything we needed to make our stay comfortable. We would definitely stay here again.
Jen, 1-night trip

10/10 Excellent

Nice and clean, friendly staff, great restaurant, tons of parking, well located to get around on foot, driving, or by public transportation
Kate, 1-night trip

10/10 Excellent

They have a wonderful breakfast too.
Liliane, 1-night trip

6/10 Okay

It was good, it was alot more expensive than my peers stay and the area was pretty limited
Edwin, 6-night trip

8/10 Good

great polite staff. Hotel room nicely maintained.
Vincent, 2-night trip

10/10 Excellent

great place, welcoming staff at check in,
Serge, 1-night trip

10/10 Excellent

Overall good for the price.
Josh, 1-night trip

10/10 Excellent

Stayed there for 6 nights. Everyone was super friendly. Enjoyed my visit. The pool was amazing! The staff was superb! Thanks for letting us stay at your hotel!
David, 6-night trip

8/10 Good

Looks like it was updated and is maintained. I would stay here again if I needed to make a stop in Kingston on the way. The bed was clean and everything was kept up.
Marcin, 1-night trip

8/10 Good

It was a good place to park our RV and have a couple of days of site seeing in Ottawa.
Peter, 2-night trip

10/10 Excellent

Great place to stay
Jack, 1-night trip

10/10 Excellent

Clean, friendly and reasonably priced.
Angie, 2-night trip

8/10 Good

I liked the convenience of an on site restaurant, but the service was extraordinarily slow. My overall experience was very good and I would definitely stay here again.
Alison, 1-night trip

10/10 Excellent

Great hotel - nice breakfast!
David, 2-night trip

10/10 Excellent

Very nice. Great staff. Suite with kitchen was perfect with kids.
Shane, 4-night trip

8/10 Good

Property was okay for a short stay.
Kesha, 3-night trip

6/10 Okay

Motel was very convenient for many areas in Ottawa.
Lori, 2-night trip

8/10 Good

Cleaness, quite and friendly staff.
bhupinder, 4-night trip

10/10 Excellent

Very close to hospital for appointments and easy to get transportation. It is also close to stores, etc. Staff are excellent.
Bill, 2-night trip

10/10 Excellent

Room and hotel updated,staff were very helpful,restaurant was good value.
Marsha, 4-night trip