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Best Western Plus Ottawa City Centre

3.0 star property
Hotel with restaurant, near Carleton University

Choose dates to view prices

In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY836
CNY1,002 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(133 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Kitchenette

  • Sleeps 2

Two Queen Room with Kitchenette

  • Sleeps 4

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Studio with Kitchen

  • Sleeps 2

View all photos for King Room with Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Fireplace

  • Sleeps 2

Two Queen Suite with Kitchen

  • Sleeps 4

Two Double Room

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 1,137 reviews
The price is CNY869
CNY1,040 total
includes taxes & fees
May 31 - Jun 1
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Fairmont Dog Park - 3 min drive - 3.0 km
  • Commissioners Park - 4 min drive - 3.7 km
  • Dominion Arboretum - 5 min drive - 4.1 km
  • Dows Lake Pavilion - 5 min drive - 4.1 km
  • Canada Agriculture and Food Museum - 6 min drive - 2.6 km

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 16 min drive
  • Carling Station - 28 min walk
  • Tunney's Pasture Station - 30 min walk

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Second Cup Café - ‬16 min walk

About this property

Best Western Plus Ottawa City Centre

When you stay at Best Western Plus Ottawa City Centre, you'll be within a 10-minute drive of Rideau Canal and Carleton University. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1195 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to September 02

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Macies

Best Western Macies Hotel

Best Western Plus Macies

Best Western Plus Macies Hotel

Best Western Plus Macies Hotel Ottawa

Macies Best Western

Macies Hotel

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre

Best Western Ottawa

Ottawa Best Western

Best Plus Ottawa City Ottawa

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre Ottawa

Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is there a pool at Best Western Plus Ottawa City Centre?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Plus Ottawa City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Ottawa City Centre?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Plus Ottawa City Centre?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at Best Western Plus Ottawa City Centre and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Best Western Plus Ottawa City Centre?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Ottawa City Centre like?

Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.

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Reviews

Best Western Plus Ottawa City Centre Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Ample free parking was available and easily accessible from the highway. (21 reviews)
  • Breakfast at the property was consistently delicious and offered a variety of options. (21 reviews)
  • The gym had modern equipment and was very clean. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bed
Parking
Value
Bathroom
Food

Reviews

Verified

10/10 Exceptional

Clean room, lovely staff and great place to stay
Elcie, 2-night trip
Verified

10/10 Exceptional

Staff were great, and the room was perfect for my needs.
Bill, 2-night trip
Verified

8/10 Very good

The room was clean , the restaurant food was good ,
Curtis, 2-night trip
Verified

10/10 Exceptional

Great staff, good accommodations, central to everywhere
Sami, 5-night trip
Verified

8/10 Very good

Could be better for the price. Overall very clean, great staff friendly and attentive. The building is showing its age and that's really the only issue.
ryan, 1-night trip
Verified

10/10 Exceptional

Nice renovations, good customer service, wonderful room. My new favourite spot!
Deborah, 1-night trip
Verified

10/10 Exceptional

Stay was very quiet and comfortable. This is our second stay and will stay there again
Donna, 1-night trip
Verified

10/10 Exceptional

Room clean. Staff profesional
Tiberiu, 1-night trip
Verified

10/10 Exceptional

We've stayed here a couple times.. always nice rooms, great staff, good restaurant, convenient location.
1-night trip
Verified

10/10 Exceptional

Excellent staff, very accommodating, professional, understanding and helpful. The room was clean and beds were comfortable
Kareem, 1-night trip
Verified

10/10 Exceptional

Great staff and clean rooms.
Riley, 3-night trip
Verified

10/10 Exceptional

Spotless room, very comfortable bed, perfect quiet for sleeping, courteous, helpful staff, and a superb exercise room.
Roger, 5-night trip
Verified

10/10 Exceptional

Service was excellent and room was too.
Michele, 1-night trip
Verified

10/10 Exceptional

The room was large and comfortable
Valerie, 1-night trip
Verified

10/10 Exceptional

clean room friendly staff
dwayne, 1-night trip
Verified

10/10 Exceptional

Great room!
Iain, 2-night trip
Verified

8/10 Very good

Clean and comfortable rooms.
stephen, 3-night trip
Verified

10/10 Exceptional

From the welcoming Staff at the front counter, the clean rooms and the friendly staff in the cafe, our stay at this hotel was enjoyable. We will be back!
Cathy, 1-night trip
Verified

10/10 Exceptional

Friendly Staff, good location
Carol-Anne, 1-night trip
Verified

8/10 Very good

Good place to stay with family very clean staff very friendly rooms are big good beds. I was very happy with my stay.
Afreen, 2-night trip
Verified

10/10 Exceptional

Great hotel, great room (303) well stocked kitchen with all tools pans dinnerware etc. Had a portable induction cook top so you can prepare anything in your room, Full size fridge is awesome. Very nice hotel highly recommend.
Richard, 3-night trip
Verified

10/10 Exceptional

Rooms were clean, spacious and the kitchenette was fully equipped.
Mandi, 2-night trip
Verified

10/10 Exceptional

Conveniently located. Friendly, welcoming staff. The room was spacious and very clean. We’d come back again when visiting Ottawa.
Eileen, 2-night trip
Verified

10/10 Exceptional

Clean and comfortable, quiet and well-appointed. Great location for my needs, and staff were friendly efficient and helpful even when I had to adjust and re-adjust my reservation(s). All in all a good experience. Keep up the good work!
Roger, 1-night trip
Verified

10/10 Exceptional

welcoming staff, clean room and bathroom with exellent space
Stéphane, 1-night trip