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ibis Hamburg City

3.0 star property
Hotel with restaurant, near Moenckebergstrasse

Choose dates to view prices

In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY624
CNY667 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(55 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Eco-friendly toiletries, hair dryer, towels

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 6 min walk - 0.5 km
  • Mehr!-Theater am Großmarkt - 10 min walk - 0.9 km
  • Hamburg City Hall - 15 min walk - 1.3 km
  • Miniatur Wunderland - 20 min walk - 1.7 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Hamburg Airport (HAM) - 40 min drive
  • Hamburg Central Station - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
  • HafenCity Universität Hamburg Station - 18 min walk
  • Steinstrasse U-Bahn - 3 min walk
  • Steinstraße Station - 5 min walk
  • South Central U-Bahn - 6 min walk

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪dean&david - ‬8 min walk
  • ‪Tunnel Döner Station 1 - ‬7 min walk
  • ‪RoofDrop Bar - ‬1 min walk
  • ‪Vincent Vegan - ‬8 min walk

About this property

ibis Hamburg City

Ibis Hamburg City offers a great location, putting you within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.

At a glance

DONE

Hotel size

    • 252 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site
  • Bicycle parking
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per day

Parking

  • Self parking costs EUR 19 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Does ibis Hamburg City offer free cancellation for a full refund?

Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg City?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg City?

Yes. Self parking costs EUR 19 per night.

What are the check-in and check-out times at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at ibis Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What is there to do at ibis Hamburg City and nearby?

Ibis Hamburg City has a garden.

Are there restaurants at or near ibis Hamburg City?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Hamburg City like?

Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 20 minutes' walk from Miniatur Wunderland.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, great, rich, and delicious with a wide selection. (28 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Train station
Location
Bathroom

Reviews

Verified

10/10 Exceptional

Very nice place with basic but nice rooms. Breakfast was also nice.
Johan, 3-night trip
Verified

8/10 Very good

Good position, clean room friendly staff
Steven, 2-night trip
Verified

10/10 Exceptional

staff were very friendly, room was great. Hotel is in a good location.
Shelden, 3-night trip
Verified

8/10 Very good

Room was spotless, staff was very friendly
Kimberly, 4-night trip
Verified

8/10 Very good

Great stay

Very friendly staff, great breakfast, good location.
E, 3-night trip
Verified

10/10 Exceptional

Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Lewis Andrew, 2-night trip
Verified

6/10 Good

staff was rude - they charge you to hold luggage before you check in - not the nicest street a bit sketchy and the employees all smoke right outside the door - but behind the hotel is much nicer area - the room was clean i will give it that
stephanie, 1-night trip
Verified

10/10 Exceptional

Ideally located for our travel plans, language was not a problem all the staff were excellent
Colin, 2-night trip
Verified

8/10 Very good

Good property in good location
Adrian, 1-night trip
Verified

8/10 Very good

Location was good, walking distance of the city centre and public transport
Adriaan, 3-night trip
Verified

10/10 Exceptional

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Jennifer, 3-night trip
Verified

10/10 Exceptional

Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stefan, 1-night trip
Verified

8/10 Very good

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven, 2-night trip
Verified

6/10 Good

We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
seza, 2-night trip
Verified

8/10 Very good

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
2-night trip
Verified

8/10 Very good

Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Sabine, 5-night trip
Verified

10/10 Exceptional

This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out. Helpful and polite. The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant. There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again. The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms. Internet access is very good. As in almost every other big city, parking is very difficult and expensive. The train station and the shopping street are very close. The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Aidin, 1-night trip
Verified

6/10 Good

Room was fine, but overpriced for what it is. No spare pillows, no kettle, and they charge you two euros for luggage storage, which is insulting at more than 200 EUR per night for a basic room.
Caroline, 1-night trip
Verified

8/10 Very good

Clean rooms, silent - great stay!
Mrs. Xenia M., 1-night trip
Verified

10/10 Exceptional

.
Hayrettin, 2-night trip
Verified

10/10 Exceptional

The place is great, very good location and breakfast.
Ricardo, 2-night trip
Verified

6/10 Good

Be warned: This is one of those hotels, that have a glass door between bathroom and room (Albeit frosted). In addition the door can not be closed withouth making a rather loud noise, as you have to semi-slam it to close. This is not great as you will wake others sleeping when having to use the bathroom during the night.
Jan, 2-night trip
Verified

10/10 Exceptional

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Karen, 3-night trip
Verified

10/10 Exceptional

This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
WILLIAM, 2-night trip
Verified

10/10 Exceptional

Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent, 1-night trip