In New Plymouth's vibrant CBD, Distinction New Plymouth Hotel & Conference Centre offers a convenient retreat. Unwind with dry cleaning/laundry services, stay active in the gym, and connect with colleagues at the business center.
When visiting New Plymouth, Distinction New Plymouth Hotel is a great choice to consider. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 1999
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 20.00 for children
Credit card charges are subject to an extra charge of 2 percent
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Distinction New Plymouth
Distinction New Plymouth Hotel Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel New Plymouth
Distinction New Plymouth Hotel Conference Centre
Distinction New Plymouth Hotel Hotel New Plymouth
Frequently asked questions
Does Distinction New Plymouth Hotel offer free cancellation for a full refund?
Yes, Distinction New Plymouth Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Distinction New Plymouth Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Distinction New Plymouth Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Distinction New Plymouth Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Distinction New Plymouth Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Distinction New Plymouth Hotel like?
Distinction New Plymouth Hotel is in New Plymouth CBD, a short 4-minute walk from Govett-Brewster Art Gallery and 6 minutes' walk from Wind Wand.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Distinction New Plymouth Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
On-site parking was a convenient bonus for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Lobby
Reviews
Verified
8/10 Very good
Feb 9, 2026
Very helpful staff and great breakfasts cooked to order.
Nigel
Nigel, 3-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Very comfortable stay.
Friendly helpful staff
Clean room
👍
T G A Buma
T G A Buma, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Great staff clean room central location
george
george, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Superb receptionist who really set the tone for our stay. Great central location.
Kellie
Kellie, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great staff and room
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Great location and friendly staff who looked after us.
Keith
Keith, 1-night trip
Verified
8/10 Very good
Feb 12, 2026
Staff very helpful.
BayneandJudy
BayneandJudy, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Very nice and helping staff. Great location.
Farah
Farah, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Lovely welcome staff great
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff this weekend were amazing!
Karlene
Karlene, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
Good location to all facilities
Gary
Gary, 3-night trip
Verified
8/10 Very good
Oct 7, 2025
Good location, great staff
Grant
Grant, 1-night trip
Verified
8/10 Very good
Jan 24, 2026
Room was spacious and comfortable. Staff were very helpful.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Very friendly and helpful staff, easy parking and a central location. We had a two bedroom apartment. I enjoyed the dark, windowless bedrooms after a day hiking to the top of Mt Taranaki, they were very quiet.
Murray
Murray, 2-night trip
Verified
8/10 Very good
Jan 30, 2026
Great location. Room was clean and bed comfortable. Good size room. Didn't like the smell in the room though. Overall would recommend and stay again.
Hope
Hope, 2-night trip
Verified
8/10 Very good
Feb 9, 2026
Staff location
Edgardo
Edgardo, 2-night trip
Verified
8/10 Very good
Jan 18, 2026
Spacious room (2 queen beds).
Great shower (over a jet spa bath)
Laura
Laura, 2-night trip
Verified
8/10 Very good
Dec 14, 2025
Hotel location was good. Has ample parking facility. Very courteous staff.. rooms were clean and tidy.
Ajil
Ajil, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Staff and location
LJ
LJ, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Hotel is being renovated but was quiet, comfortable, great staff, great location.
Louise
Louise, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
The star of the show for us was the 5+ star service (if I could give 10 I would) from Gagan! He was welcoming and so helpful!
Karolien
Karolien, 2-night trip
Verified
8/10 Very good
Oct 26, 2025
Friendly staff, building is getting a bit tired and windows are tiny, but rooms are tidy and location is excellent.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2025
Great location, friendly staff
Larisa
Larisa, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Good customer service and good clean room
LANKA
LANKA, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The spa tub surprised me. Better mention on the website.