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Grand City Hotel Cancun - Near Market 28

3.5 star property
Hotel with outdoor pool, near Plaza Las Americas

Choose dates to view prices

In the heart of Downtown Cancun, Grand City Hotel - Near Market 28 offers a tranquil retreat with lush gardens. Stay connected with in-room WiFi and enjoy an outdoor pool or explore nearby Plaza 28 and Plaza Las Americas. With a front-desk safe, tour/ticket assistance, and concierge services on hand, guests appreciate the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY380
CNY494 total
includes taxes & fees
May 26 - May 27

Room options

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
Av Yaxchilán 154 , Cancun, QROO, 77500

What's nearby

  • Cancun Cultural House - 5 min walk - 0.4 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Plaza Las Americas - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Vips - ‬5 min walk
  • ‪Route 666 Bikers Bar - ‬1 min walk
  • ‪Micheladas Del Semaforo - ‬3 min walk

About this property

Grand City Hotel Cancun - Near Market 28

  • At Grand City Hotel Cancun - Near Market 28, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Cancun Mall and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Garden
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Property Registration Number 002-025-001872/2026

Also known as

Grand City Hotel Cancun

Grand City Hotel

Grand City Cancun

Frequently asked questions

Does Grand City Hotel Cancun - Near Market 28 offer free cancellation for a full refund?

Yes, Grand City Hotel Cancun - Near Market 28 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand City Hotel Cancun - Near Market 28?

Yes, there's an outdoor pool.

Are pets allowed at Grand City Hotel Cancun - Near Market 28?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand City Hotel Cancun - Near Market 28?

Yes, there's free self parking.

What are the check-in and check-out times at Grand City Hotel Cancun - Near Market 28?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Grand City Hotel Cancun - Near Market 28?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (2-min drive) and Dubai Palace Casino (3-min drive) are both nearby.

What is there to do at Grand City Hotel Cancun - Near Market 28 and nearby?

Grand City Hotel Cancun - Near Market 28 has an outdoor pool and a garden.

What's the area around Grand City Hotel Cancun - Near Market 28 like?

Grand City Hotel Cancun - Near Market 28 is in Downtown Cancun, a short 18-minute walk from Plaza Las Americas and 7 minutes' walk from Plaza 28.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Room
Bar
Restaurant
Location
Amenities
Bed
Supermarkets
Ambience
Transportation

Reviews

Verified

10/10 Exceptional

The room was very clean and spacious, with a fridge and microwave and air conditioning. Everyone working there was so friendly. The biggest downside was that there is a bar playing rock music during the evening and night. It was found but there's not much that the hotel can do about it. Overall a nice little hotel, and especially for the price. I would stay here again.
Johanna, 8-night trip
Verified

8/10 Very good

Great location
Monica, 3-night trip
Verified

6/10 Good

Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Prabhdeep, 8-night trip
Verified

6/10 Good

No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Christine, 7-night trip
Verified

8/10 Very good

It was good a little bit noisy but good stay!
Iván Jacinto, 5-night trip
Verified

8/10 Very good

Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Maureen, 1-night trip
Verified

2/10 Poor

The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Issac, 6-night trip
Verified

10/10 Exceptional

Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Raymond Josue, 5-night trip
Verified

8/10 Very good

Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Misael, 4-night trip
Verified

10/10 Exceptional

Staff was nice and very clean
Sandra, 1-night trip
Verified

10/10 Exceptional

Great value for money!

My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Sindre, 2-night trip
Verified

10/10 Exceptional

Affordable price, great service!
4-night trip
Verified

10/10 Exceptional

We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Deaunna, 3-night trip
Verified

10/10 Exceptional

It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Tanisha, 8-night trip
Verified

10/10 Exceptional

The people are wonderful and very helpful!!!
Robert, 3-night trip
Verified

8/10 Very good

Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Clare, 2-night trip
Verified

10/10 Exceptional

The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
gilbert, 21-night trip
Verified

10/10 Exceptional

Perfect

Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
1-night trip
Verified

10/10 Exceptional

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Ella, 2-night trip
Verified

6/10 Good

I had to really think on this stay. First, the good: nice older hotel. Small parking lot right in front. Check-in was a breeze, passport and such. They give you a real key! My room was on the second floor. To access it, you went through the lobby, ouside into the courtyard. The staircases to rooms are located there. No elevators! My room overlooked the pool and tranquil courtyard in the back. There are lounge chairs, tables and such. It's a very pretty set-up. The room was VERY CLEAN. I had a microwave, coffee maker and small refrigerator. Bathroom was sanitized and plenty roomy. Nice HOT shower. The beds were standard. Hard and soft pillow. Out the front window, it overlooked where I parked my car. Across the street is a 24 hour medical center. That was actually very quiet. On to the not-so-good: it was NOT THE HOTELS FAULT! Next door is a club. Or what seemed next door Which I didn't know about. I was there 2 nights, Wed-Fri. The first night aprox 9pm. it started. Loud screaming rock band. As it was cool that night, I had the back window open. The music and loudness continued on until I fell asleep after 1:30am. Thursday night was the same thing with a different type of music. I was located in the midsection of the hotel. Even with the fan/air conditioner on and all the windows closed I could hear and feel the music. I kept the TV on to even it out. Would I stay again, YES! As long as I was going to be partying and not relaxing!
Camille, 2-night trip
Verified

4/10 Fair

Very dirty room, walls had stains all over. Bathroom was very dirty, did not want to take a shower and be barefoot. Common pool area with tables was not cleaned neither and the empolyees were sitting and eating their own food and chatting on the tables and we sat on a table that had someone elses food from the day before still left on the table. Reception did not speak any english but they were polite.
Melina, 2-night trip
Verified

6/10 Good

Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
sandra, 1-night trip
Verified

10/10 Exceptional

I would stay again
STEPHANIE, 5-night trip
Verified

6/10 Good

Yes
Justa, 1-night trip
Verified

10/10 Exceptional

A nice place to stay in
Hamza, 1-night trip