In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Laundry facilities
24/7 front desk
Free parking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant
Outdoor pool
Breakfast available
Room service
Business center
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Double Room, 2 Double Beds
World Trade Center Veracruz - 7 min drive - 7.8 km
Getting around
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Veracruz Central Station - 9 min drive
Restaurants
Gran Cafe del Portal Boulevard - 5 min walk
Che Tango - 5 min walk
Vip's - 5 min walk
El Rey del Ceviche - 1 min walk
Sirloin Villarrica Acuario - 4 min walk
About this property
Balajú Hotel & Suites
When you stay at Balajú Hotel & Suites, you'll be just a 5-minute drive from Veracruz Aquarium and Veracruz Harbour. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive. Fellow travelers like the helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
68 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz
HELP_OUTLINE
Frequently asked questions
Does Balajú Hotel & Suites offer free cancellation for a full refund?
Yes, Balajú Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balajú Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Balajú Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balajú Hotel & Suites?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Balajú Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Check-out time is noon.
Is there an onsite casino at Balajú Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at Balajú Hotel & Suites and nearby?
Balajú Hotel & Suites has an outdoor pool.
Are there restaurants at or near Balajú Hotel & Suites?
Yes, there's an onsite restaurant.
What's the area around Balajú Hotel & Suites like?
Balajú Hotel & Suites is a short 4-minute walk from Veracruz Aquarium and 15 minutes' walk from Malecón de Veracruz.
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Balajú Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 16, 2025
Good place to stay
williams
williams, 3-night trip
10/10 Excellent
Jun 14, 2025
Excelente Hotel
Ana Maria
Ana Maria, 1-night trip
10/10 Excellent
Aug 1, 2025
Todo excelente
Josue
Josue, 1-night trip
10/10 Excellent
Feb 28, 2025
Have stayed at this botel several times. Great location.
Sherry
Sherry, 1-night trip
10/10 Excellent
Mar 28, 2025
Buen servicio
We loved our stay very cozy and welcoming pool was clean.
We loved it is in the Malecon close to everything we needed.
Adrian
Adrian, 3-night trip
10/10 Excellent
Jul 14, 2025
Good
Bryan Samuel
Bryan Samuel, 4-night trip
10/10 Excellent
Feb 6, 2023
Everything was great... exellent location...staff was great too
Tania
Tania, 3-night trip
10/10 Excellent
Aug 17, 2024
Excellent rooms! Short walk to the aquarium.
Josephine
Josephine, 2-night trip
6/10 Okay
Jul 21, 2024
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
norma borjas
norma borjas, 3-night trip
2/10 Terrible
Jan 21, 2024
Mal personal
Yolanda
Yolanda, 1-night trip
8/10 Good
Apr 4, 2024
Ok
Jose Luis
Jose Luis, 1-night trip
10/10 Excellent
Aug 9, 2025
En comparación a otros hoteles similares en los que he estado en este sin duda la limpieza es excepcional
Eric
Eric, 3-night trip
6/10 Okay
Aug 9, 2025
Olor a humedad y no tuvieron el tipo de habitación que contraté.
LUIS ALBERTO
LUIS ALBERTO, 1-night trip
10/10 Excellent
Aug 7, 2025
Sin nada que comentar del servicio 3 instalaciones solo que nunca me emitieron la facturación por más que se los recordé en 3 ocasiones lo cual si me ocaciona problemas con mi comprobantes de gastos
Miguel
Miguel, 2-night trip
10/10 Excellent
Aug 2, 2025
Buena ubicación
DENISSE
DENISSE, 1-night trip
10/10 Excellent
Jul 25, 2025
Muy buen servicio
Monica
Monica, 4-night trip
10/10 Excellent
Jul 21, 2025
Todo bien
José omar López
José omar López, 1-night trip
10/10 Excellent
Jul 13, 2025
excelente atención
Yuli
Yuli, 1-night trip
8/10 Good
Jun 10, 2025
Julio F.
Julio F., 2-night trip
10/10 Excellent
Jun 6, 2025
Me gustó, regresaría sin dudas
arisleydi
arisleydi, 5-night trip
8/10 Good
Jun 4, 2025
El valet es muy lento y me estaban dando una habitación diferente a la reservada.
De ahí en términos generales esta bien el hotel
Jaime
Jaime, 1-night trip
10/10 Excellent
May 16, 2025
En general buen trato y atención.
José Carlos
José Carlos, 2-night trip
10/10 Excellent
May 15, 2025
Le falta mantenimiento a todo
Enrique
Enrique, 1-night trip
10/10 Excellent
May 13, 2025
Sus instalaciones son muy agradables y acogedoras.