可以免费取消我在塞伦盖提四季酒店的预订并获得全额退款吗？

是的，塞伦盖提四季酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

塞伦盖提四季酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在塞伦盖提四季酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：17:30。退房时间为 10:00。提供无接触办理入住和无接触办理退房服务。

在塞伦盖提四季酒店及其附近有什么游览观光项目？

塞伦盖提四季酒店设有室外游泳池、24 小时健身中心和SPA 服务，还有游乐厅/游戏室和花园。

塞伦盖提四季酒店店内或附近是否有餐厅？

是的，有 3 家店内餐厅。

塞伦盖提四季酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

塞伦盖提四季酒店周边区域环境如何？

从塞伦盖提四季酒店仅需1 分钟步行可至中塞伦盖蒂。

塞伦盖蒂塞伦盖提四季酒店住宿优惠| Hotels.com 好订网

Q: 塞伦盖提四季酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 塞伦盖提四季酒店店内或附近是否有餐厅？

是的，有 3 家店内餐厅。

Q: 塞伦盖提四季酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 6 月 5 日

Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!!

Neeraj，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 9 月 25 日

We stayed for 3 nights and it was wonderful! We loved it. Staff was very friendly, food was good, got to see plenty of animals from our room! But be prepared to pay more money by the end. Considering how much we paid for the room, we would’ve thought the airport transfer should’ve been included for free, but nope. $200 each way. That is very expensive. Also, they charge a national park fee daily. We had to pay an extra 1.2K. Just an FYI. But we enjoyed everything.

Andres，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 29 日

Hotel lindíssimo! A piscina é perfeita. Quartos muito bons. Única coisa que deixou a deseja foi a comida, faltou comida típica, achamos a comida muito americanizada.

Monique，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 23 日

Amazing hotel and service.

Thuong，3 晚行程

Expedia真实住客点评

6/10 好

2024 年 7 月 5 日

The door latch was broken on our door and wasn’t fixed. The patio door had to be fixed twice and there was a leak with the AC. Also we weren’t picked up at the airport as promised.

Mahvash，4 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 6 月 1 日

This resort was hands down the best accommodation I have stayed at. The staff were all welcoming, and able to accommodate to our every need. To knowing us on a name basis and our preferences. Our personal driver Emmanuel was amazing as well, and was able to help us find all of the big 5 animals

Ryan，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2023 年 4 月 4 日

Amit，5 晚行程

Expedia真实住客点评

10/10 绝佳

2022 年 8 月 22 日

mara cristina，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2021 年 8 月 20 日

Tout est parfait dans les moindres détails

laurent，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 11 月 8 日

Fantastic hospitality in a truly remarkable place. The Serengeti is a must-see destination that the Four Seasons handles fantastically. From the drive to the hotel to the food the game drives we were treated so well. We also saw an unbelievable amount of animals just from the resort. Would definitely love to return!

Patrick，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2019 年 10 月 2 日

The best. Nothing could be better.................

3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2019 年 6 月 23 日

The most spectacular room possible to relax, view and enjoy African wildlife in their indigenous environment while still being in pure luxury.

4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2019 年 6 月 2 日

Trip of a Lifetime

Spectacular location and hotel!

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2018 年 9 月 19 日

Fabulous hotel with fantastic views of serengeti and wildlife. Best hotel I have ever stayed in considering I have travelled alot.

3 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 8 月 31 日

We just returned from a 5 night stay at the Four Seasons Serengeti. What more is there to say than it was a stunning experience. The location is completely mesmerizing, with miles of savannah stretching out from the resort. You can lounge on your balcony and see herds of zebras, giraffes, and even elephants grazing in the distance. The resort is top notch, with excellent and well maintained facilities. The staff were incredible - they knew our names and preferences from the beginning, and their kindness and generosity was exemplified by the stellar service. The game drives were incredible, our driver made an extra effort to ensure we saw all the animals we wanted (with the limitations of this being a reserve with wild animals). This could be the best Four Seasons in the world...it is certainly the most unique.

Robert，5 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 6 月 19 日

IMPECAVEL, ALL INCLUSIVE E PESSOAL EXCELENTE

IMPECAVEL, PESSOAL SUPER PROXIMO, QUE TE CONHEC EPELO NOME, UM CUIDADO E ZELO EXTREMOS. O PREÇO É ALTO MAS JUSTIFICA PARA UMA EXPERIENCIA DE SAFARI E POS SAFARI EXCELENTE. QUARTO IMPECAVEL, CAMA E CHUVEIRO DELICIOSAS, BANHEIRA COM VISTA PARA A SAVANA, UM DIA TIVE ROUQUIDAO E ME TROUXERAM UM CHA DE GENGIBRE E PERGUNTAVAM A TODO MOMENTO COMO PODIAM AJUDAR. TROCA DE CULTURA E EXPERIENCIAS COM GUERREIROS MASSAI

DEBORA，4 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 12 月 7 日

Serenity in the Serengeti

Picked up by Jacob at the Seronera Airstrip, where he provided a lunch for us after long travels. If you've never stayed at a Four Seasons before, it can be astounding at first that everyone seemingly knows your name wherever you go in the resort. Upon checking in, we were informed that we were upgraded to a suite for free! The suite was immaculate -- it had a front room and bathroom, large master bedroom and master bath/closet, as well as a soaker pool and lounge area on the deck. We got multiple Kifaa massages at the Spa during our stay which were fantastic, especially after all that travel. The highlight of the trip is obviously the location -- we took 2 half-day game drives, a full day game drive, a drive to the Ngorongoro Crater and a drive to the Olduvai Gorge with our guide Jacob. He was incredibly knowledgeable about all of the wildlife and knew the area very well to take us to see some amazing things (we saw all of the Big 5 and anything else you can think of out there). The land rovers were very comfortable, had several USB outlets to charge our devices, and came stocked with drinks and lunch (for the full-day drives). The wifi at the resort was also excellent, which was impressive considering the location. He took us to a Masai Boma as well, which was very fascinating. One of the days we took a beautiful sunrise Hot Air Balloon Safari. Additionally, one of the evenings the GM Martin invited us to a private dinner in the wine cellar, which was very thoughtful.

Nathan，6 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 11 月 17 日

Fantástico

O hotel é incrível e a equipe é extremamente gentil e hospitaleira. Todos os dias deixam mimos no quarto. O destaque especial vai para piscina com borda infinita e vista para o laguinho onde os animais bebem água.

Carolina，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 8 月 4 日

Paradise on earth - What a phenomenal experience!

Our stay at Four Seasons Serengeti Safari Lodge was truly unforgettable. First, what a wonderful location - we saw three of the "Big Five" just on our drive from the airport to the lodge, were able to witness the Great Migration, and had elephants outside of our window! And what incredible service and facilities. We were celebrating a special occasion, and Four Seasons gave us such a lovely surprise on our big day. But more than that, the Four Seasons team made us feel special every day; they really make every guest feel appreciated and cared for. A special shout-out to Sabrina (who was so helpful in setting up our game drive reservations), Vidya Sagar (Director of Rooms), Martin Cody (General Manager), Bir Kumar (chef), Daniel Malongo (chef), Jailos (service facilities), and many others whose names we cannot remember. Thanks for such a lovely trip. We will remember and cherish it forever!

Sharmila，5 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 3 月 30 日

You can't drive to Hotel when coming from International airports, Google stated 4hr drive - when talking to Hotel friendly staff they said the actual drive would take approx 10hr or more. So when booking take in mind you have to fly by air to a Local Air Strip - SEU Serengeti / "Seronera". There is a few companies that do commercial local flight and only fly when daylight outside they DON'T fly at night (Coastal Aviation/Regional Air Services/Auric Air /ZanAir and maybe few more).

Hotels.com真实住客点评

10/10 绝佳

2016 年 10 月 7 日

Such a beautiful hotel in the middle of the Serengeti National Park. We were treated like royalty...every staff member was top notch and we had a wonderful stay.

Hotels.com真实住客点评

10/10 绝佳

2016 年 9 月 17 日

We had a wonderful time here!

The staff was genuinely welcoming and accommodating to all our needs. The view of the watering hole was simply out of this world! Where else can you see elephants, gazelles, zebras and warthogs all together? The rooms were impeccable and we had an amazing time at the spa. We will be back!

Hotels.com真实住客点评

10/10 绝佳

2015 年 12 月 9 日

Hotels.com真实住客点评

塞伦盖提四季酒店

Four Seasons Safari Lodge Serengeti

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