6/10 好
2025 年 8 月 5 日
Disappointing stay
At check in we waited for almost 10 minutes to even get acknowledged. The desk clerk was on the phone arguing with someone about the safety of (?) and asking how they intended to fix the problem. She looked like she'd just rolled out of bed. If I'd had the option of cancelling and getting a refund I would've done so in a heartbeat even before getting out keys. We were required to pay a $100 "damage deposit". There was no elevator and the carpets were grimy. We got to the top of the stairs and the smell of pot hit like a ton of bricks. I had to use my inhaler as soon as we got into the room. The room we booked was decently sized-separate bedroom in addition to the couch and king sized bed in the main room, which was nice. The room itself was decently clean, aside from the stains on the couch and the smudged handprint on the wall behind it. The heating/cooling unit was ancient. It needed to be on though-the room was stuffy and had an "old hotel" smell, but it was either too warm or too cold depending on how it was set. We thought that it would be nice at least to be able to let the kids go swimming the next day, (the pool was one of the main reasons we decided to stay there) but it was covered and it looked like it had been closed for quite some time. While outside we observed a lot of unsavory traffic entering and exiting a couple of the rooms. The breakfast-juice machine didn't work. No milk for cereal No forks. Yogurt was good. We definitely won't be staying there again!
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