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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel convenient to Marktplatz

Choose dates to view prices

Photo gallery for The Heidelberg Exzellenz Hotel

Welcome to our reception area, featuring a comfortable seating area with plush armchairs and a spacious desk.
Enjoy meals in a warm and inviting dining area with high ceilings and large windows.
Relax in a spacious room with a large bed, bedside tables, and a window with curtains.
Stylish hotel building with a prominent tower and green roof, featuring a large ground-floor window and Heidelberg sign.
Conference room with a large table, comfortable chairs, and a large screen for presentations.
Experience the charm of Heidelberg Exzellenz Hotel, where modern comforts and attentive service merge. Connect to in-room WiFi, stay on top of work with the business center and meeting room or unwind with laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry facilities
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Business center
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio (2 People)

Restful retreat with a large bed, bedside table, and convenient power outlet.

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Relax in this serene bedroom with a large bed, dark headboard, and plush pillows.

Standard Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Relax in a spacious room with a large bed, bedside tables, and a window with curtains.

Triple Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio (1 Person)

Enjoy a comfortable stay in this cozy room featuring a desk, wall-mounted TV, and a bed with a shelf.

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115

What's nearby

  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Marktplatz - 3 min drive - 1.8 km
  • Heidelberg Castle - 4 min drive - 1.8 km
  • University of Heidelberg New Campus - 4 min drive - 2.7 km

Getting around

  • Mannheim (MHG) - 24 min drive
  • Frankfurt Airport (FRA) - 60 min drive
  • Heidelberg-Altstadt Station - 3 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Heidelberg Central Station - 18 min walk
  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg (West) Central Station Tram Stop - 19 min walk

Restaurants

  • ‪Coffee Nerd - ‬6 min walk
  • ‪Mahlzeit - ‬5 min walk
  • ‪Arbil Imbiss - ‬6 min walk
  • ‪Fresko - ‬5 min walk
  • ‪McDonald's - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

When you stay at The Heidelberg Exzellenz Hotel, you'll be just a 5-minute drive from Marktplatz and Heidelberg Castle. The helpful staff and location get good marks from fellow travelers. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 5 minutes by foot.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 48 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
    • Guests will receive lockbox information

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 15 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • 1 stairs to reach property
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 15 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg
HELP_OUTLINE

Frequently asked questions

Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?

Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Heidelberg Exzellenz Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Heidelberg Exzellenz Hotel?

Yes. Self parking costs EUR 15 per night.

What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around The Heidelberg Exzellenz Hotel like?

The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 16 minutes' walk from Heidelberg University Library. Travelers recommend the hotel for its walkable location.

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The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Walking
View
Lobby
Luggage
Train station

What guests liked

  • Breakfast was a highlight with a variety of good quality options available. (9 reviews)
  • Convenient parking was available, making it easy to store the car and explore the area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Steph, 3-night trip

10/10 Excellent

Walkable to shopping and old town. The room was great (included kitchenette!)
Conrad, 2-night trip

10/10 Excellent

Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Rogerio, 1-night trip

10/10 Excellent

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Darrell, 3-night trip

10/10 Excellent

Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Kimberley, 3-night trip

10/10 Excellent

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
kamran, 2-night trip

10/10 Excellent

Perfect stay!

10/10 Excellent

Great Location and good Service!
Julia, 2-night trip

8/10 Good

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
2-night trip

10/10 Excellent

The rooms were clean and the place was conveniently located near the station.
Kaustubh, 2-night trip

10/10 Excellent

Nice place and staff very friendly.
Hartmut, 2-night trip

10/10 Excellent

Great location and easy walking to the castle and shopping area.
Jeff, 1-night trip

10/10 Excellent

Proximity to Old City; castle, shopping and great dining.
Timothy, 2-night trip

10/10 Excellent

Good hotel and convenient location in a quiet area. Very walkable.
Jonathan, 2-night trip

10/10 Excellent

Hotel Exzellenz was Excellent!
Ralph, 2-night trip

10/10 Excellent

Highly recommend this property! It was perfect :)
MICAH, 1-night trip

10/10 Excellent

Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Mishell, 2-night trip

10/10 Excellent

Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Robert, 1-night trip

10/10 Excellent

Very friendly staff and convenient location
Ligia, 1-night trip

8/10 Good

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Valerie, 1-night trip

10/10 Excellent

Kind staff, 10mins walk to old town, 20mins walk to castle.
Hazel, 2-night trip

10/10 Excellent

Great hotel and staff, not the best location, 18 minutes walk from the train station.
ENFU, 1-night trip

10/10 Excellent

The property was clean and in a safe location.
Carol, 2-night trip

8/10 Good

A great value and the staff was exceedingly friendly. I’d definiertem stay here again.
Laura, 1-night trip

6/10 Okay

The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stephanie, 3-night trip