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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel convenient to Heidelberg Castle

Choose dates to view prices

Experience the charm of Heidelberg Exzellenz Hotel, where modern comforts and attentive service merge. Connect to in-room WiFi, stay on top of work with the business center and meeting room or unwind with laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Business center
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service
The current price is CNY807
CNY863 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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NH Collection Heidelberg
Bergheim
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 531 reviews
The price is CNY769
CNY878 total
includes taxes & fees
May 31 - Jun 1
NH Collection Heidelberg
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About the neighborhood

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115

What's nearby

  • Neckar Valley-Odenwald Nature Park - 1 min walk - 0.0 km
  • University of Heidelberg Old Campus - 17 min walk - 1.5 km
  • Heidelberg Castle - 7 min drive - 2.7 km
  • Marktplatz - 7 min drive - 2.7 km
  • Church of the Holy Spirit - 9 min drive - 4.1 km

Getting around

  • Mannheim (MHG) - 24 min drive
  • Frankfurt Airport (FRA) - 60 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Heidelberg Central Station (QHD) - 18 min walk
  • Heidelberg Central Station - 18 min walk
  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg (West) Central Station Tram Stop - 19 min walk

Restaurants

  • ‪Indian Grill House - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬6 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Ristorante Da Mario - ‬5 min walk
  • ‪jil Rooftop Drink&Dine - ‬6 min walk

About this property

The Heidelberg Exzellenz Hotel

  • The Heidelberg Exzellenz Hotel puts you just a 5-minute drive from Heidelberg Castle. The helpful staff and location get good marks from fellow travelers. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 5 minutes by foot.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
    • Guests will receive lockbox information
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • 1 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 15 per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Exzellenz

Exzellenz Heidelberg

Exzellenz Hotel

Exzellenz Hotel Heidelberg

Heidelberg Exzellenz Hotel

Heidelberg Exzellenz

The Heidelberg Exzellenz

The Heidelberg Exzellenz Hotel Hotel

The Heidelberg Exzellenz Hotel Heidelberg

The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?

Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Heidelberg Exzellenz Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Heidelberg Exzellenz Hotel?

Yes. Self parking costs EUR 15 per night.

What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around The Heidelberg Exzellenz Hotel like?

The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 17 minutes' walk from Neckarwiese. Travelers recommend the hotel for its walkable location.

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Reviews

The Heidelberg Exzellenz Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and phenomenal with a variety of choices. (20 reviews)
  • Air conditioning was not available, but a fan was provided to help with cooling. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Walking
Bed
View
Old town
Cities
Lobby

Reviews

Verified

10/10 Exceptional

It was the most perfect place to stay. Large, modern rooms all located in a great location.
Jodie, 3-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
shirin, 2-night trip
Verified

10/10 Exceptional

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Darrell, 3-night trip
Verified

10/10 Exceptional

Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Derrick, 1-night trip
Verified

10/10 Exceptional

Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Barbara, 4-night trip
Verified

10/10 Exceptional

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Steph, 3-night trip
Verified

10/10 Exceptional

Proximity to Old City; castle, shopping and great dining.
Timothy, 2-night trip
Verified

8/10 Very good

Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Gerald, 2-night trip
Verified

10/10 Exceptional

Nice place and staff very friendly.
Hartmut, 2-night trip
Verified

10/10 Exceptional

The rooms were clean and the place was conveniently located near the station.
Kaustubh, 2-night trip
Verified

10/10 Exceptional

Great Location and good Service!
Julia, 2-night trip
Verified

10/10 Exceptional

Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Kimberley, 3-night trip
Verified

10/10 Exceptional

Very friendly staff and convenient location
Ligia, 1-night trip
Verified

10/10 Exceptional

Good hotel and convenient location in a quiet area. Very walkable.
Jonathan, 2-night trip
Verified

10/10 Exceptional

Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Rogerio, 1-night trip
Verified

10/10 Exceptional

Second time here

We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Estelle, 1-night trip
Verified

10/10 Exceptional

Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Mishell, 2-night trip
Verified

10/10 Exceptional

The property was clean and in a safe location.
Carol, 2-night trip
Verified

10/10 Exceptional

nice staff and great service
Ka sin, 1-night trip
Verified

10/10 Exceptional

Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Robert, 1-night trip
Verified

10/10 Exceptional

Great location, room and staff. Zero complaints.
Dustin, 1-night trip
Verified

10/10 Exceptional

Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Jonathan S, 4-night trip
Verified

10/10 Exceptional

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
kamran, 2-night trip
Verified

8/10 Very good

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
2-night trip
Verified

10/10 Exceptional

Great hotel and staff, not the best location, 18 minutes walk from the train station.
ENFU, 1-night trip