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Hotel Mona

Hotel convenient to Hagenbeck Zoo

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In Eimsbuettel, Hotel Mona offers a convenient stay. Enjoy in-room WiFi, luggage storage and unwind with the 24-hour front desk. The proximity to Hagenbeck Zoo makes it an ideal choice.

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Parking available
  • Internet access
  • 24/7 front desk
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • WiFi in the lobby
  • Self parking
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Luggage storage
  • TV in a common area

Feel at home (5)

  • Children stay free
  • Free cribs/infant beds
  • Daily housekeeping
  • Cable TV service
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Free cribs/infant beds, rollaway beds, WiFi

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Free cribs/infant beds, rollaway beds, WiFi

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Free cribs/infant beds, rollaway beds, WiFi

Single Room, Shared Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Garner Hotel Hamburg Graf Moltke by IHG
Hamburg City Center
  • Pet friendly
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
8.0 out of 10, Very Good, 10 reviews
The price is CNY479
CNY728 total
includes taxes & fees
May 17 - May 18
Garner Hotel Hamburg Graf Moltke by IHG
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About the neighborhood

Map
Kieler Str. 392, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 11 min walk - 0.9 km
  • Tropen-Aquarium Hagenbeck - 12 min walk - 1.0 km
  • Altonaer Volkspark - 4 min drive - 2.0 km
  • Volksparkstadion - 5 min drive - 2.7 km
  • Barclays Arena - 6 min drive - 2.4 km

Getting around

  • Hamburg Airport (HAM) - 18 min drive
  • Tiedemannstraße Bus stop - 16 min walk
  • Langenfelde Station - 17 min walk
  • Hamburg-Eidelstedt Station - 28 min walk
  • Stellingen Station - 11 min walk
  • Hagenbecks Tierpark U-Bahn - 14 min walk
  • Lutterothstrasse U-Bahn - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Shuttle Imbiss - ‬12 min walk
  • ‪Makalu Kitchen - ‬11 min walk
  • ‪Schweinske - ‬11 min walk
  • ‪Heinrich Fricke Fleisch-Verkauf - ‬12 min walk
  • ‪Patogn - ‬16 min walk

About this property

Hotel Mona

When you stay at Hotel Mona, you'll be just a 5-minute drive from Hagenbeck Zoo and Volksparkstadion. Also, Reeperbahn and St. Pauli Piers are within a short drive. Public transportation is just a short walk: Stellingen Station is 11 minutes and Hagenbecks Tierpark U-Bahn is 14 minutes.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 7 per day)
DONE

Transfers

    • Airport shuttle (available on request)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Television in common areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer (on request)
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 5 per day (rates may vary)
  • WiFi is available in public areas for EUR 5 per day (rates may vary)
  • Breakfast is offered for an extra charge of approximately EUR 8 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self parking costs EUR 7 per day

Policies

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Mona Hamburg

Hotel Mona

Mona Hamburg

Hotel Mona Hotel

Hotel Mona Hamburg

Hotel Mona Hotel Hamburg

Frequently asked questions

Does Hotel Mona offer free cancellation for a full refund?

Yes, Hotel Mona does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mona?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Mona?

Yes. Self parking costs EUR 7 per day.

Is airport shuttle service offered by Hotel Mona?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one way.

What are the check-in and check-out times at Hotel Mona?

Check-in start time: 1 PM; Check-in end time: noon. Check-out time is 11 AM.

Is there an onsite casino at Hotel Mona?

No, this hotel doesn't have a casino, but Casino Esplanade (9-min drive) is nearby.

What's the area around Hotel Mona like?

Hotel Mona is in Eimsbuettel, a short 13-minute walk from Hagenbeck Zoo.

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Reviews

Hotel Mona Reviews

5.2

6.2

Cleanliness

5.4

Location

5.4

Staff & service

5.0

Property conditions & facilities

Reviews

Verified

4/10 Fair

Die Zimmer sind definitiv zu klein. DAs BAdezimmer ist auch zu klein und hätte sauberer sein können.
2-night trip
Verified

2/10 Poor

Hostel,nicht Hotel!

Obwohl richtiges Zimmer gebucht wurde mir ein Standardzimmer mit Gemeinschaftsbad zugewiesen. Erst nach reichlich hin und her habe ich das gebuchte Zimmer bekommen. Unzumutbar.
Helmut, 1-night trip
Verified

2/10 Poor

No reception at night

I called the Mona hotel in advance that I came late, but nobody was at the reception to do check in. That's why I could not stay that night at Mona hotel. I had to pay the full amount for Mona hotel and needed to make extra expenses by booking another more expensive hotel in the area.
1-night trip
Verified

4/10 Fair

Hotel direkt an einer Hauptverkehrsader

Das Zimmer wo wir untergebracht wurden bräuchte dringend eine Renovierung. Wir haben uns nicht getraut zu duschen.die Dusche war komplett verschmutzt in den Ecken Schimmel
1-night trip
Verified

4/10 Fair

Teuer,klein,dreckig,keine Seife im Spender

Nicht zu empfehlen!!! Für den Preis war es definitiv zu schlecht.
1-night trip
Verified

4/10 Fair

Ikke 267 € vær for 3 overnatninger.

Havde 3 overnatninger på hotellet, det er det dårligst hotel jeg nogensinde har været på, skulle bo der alene, havde bestilt et værelse med bad og toilet, rummet skulle være 12 m2 i følge beskrivelse fra Hotels.com, men der var fælles bad og toilet for enden af gangen, og værelser var på 5-6 m2. Havde nok forventet at få mere for mine 267 €
Verified

6/10 Good

Clean but not much to see in the area

Very basic hotel in the Hamburg suburbs. Friendly staff. Room is small but I only stayed one night. Close to bus transit and about a 15 min walk to metro. There are no toiletries other than the hand soap at the sink. Beds are hard but once again I only stayed my last night in Hamburg there as it was relatively close to the airport. You can get to downtown Hamburg in about 25 mins by metro not including walk time to metro station.
Verified

2/10 Poor

Unverschämt

Die Zimmer sind heruntergekommen, dreckig , es wurde drei Tage nicht aufgeräumt oder geputzt, kein Frühstück, obwohl bezahlt.Alles in Allem eine Zumutung. Nie wieder!
Verified

8/10 Very good

Hamburg

Helt ok. Det funkar om man bara ska sova över men det e inget lyxhotell. Receptionisten var lite slö o man va tvungen att ringa för att komma in men annars ok standard o bra sängar.
Alexander, 1-night trip
Verified

6/10 Good

Kurztrip

Wir waren für Event in Nähe des Hotels in Hamburg. Hotel etwas in die Jahre gekommen.Hellhörig .Etagendusche und WC .Im Zimmer war Mini Tv mit Antenne ging nix. Kabel hingen aus der Wand Buchse fehlte. Aber wenn man über diese Dinge hinwegsieht. und nur eine Übernachtung mal benötigt Fairerweise haben Sie auch nicht bemängelt. Zimmer hatte 2 Einzellbetten .Bad und Dusche ok und sauber .Personal nett und 24h besetzt dafür das es so kleines Hotel war .S Bahnhof Stellingen Arenen in 15min Laufentfernung.Also wenn ich nur eine Übernachtung brauche würden wir eventuell wieder buchen .
Verified

8/10 Very good

広くはないが、充分

１時のチェックインより早く、１１時半ごろ着いたのですが、２０分位で部屋を用意してくれました。 駅からは歩くと１０分以上かかってしまいますが、バスはすぐ近いです。 周りにドブロブニクレストランとスーパー以外は、飲み物だけのカフェくらいですが、私の部屋は隣の 木の多い敷地を向いており、季節的に野鳥とヒナの様子を楽しむことができました。 スタッフは人によりますがフレンドリーで、部屋は広くないですが清潔でした。 部屋に電話やポット、冷蔵庫はありませんでした。 ドライヤーを借りましたが、風が熱くない時の方が多かったです。 もし反対側の部屋だった場合は、おそらく車道に直面しているので、気になるかもしれません。
Verified

6/10 Good

все нормально. согласно заказа

нормально
Verified

6/10 Good

Nettes Hotel von wo man überall hinkommt

Sehr freundliches Personal kleines zimmer gehabt muss ehrlich sagen zum schlafen reicht es aber zum aufhalten ist es nix da der Fernseher nicht geht
Verified

6/10 Good

Günstige Unterkunft in Autobahnnähe A7

Späte Anreise war problemlos möglich. Das freundliche Personal brauchte ungewöhnlich lange zum Ausdruck der Rechnung/Quittung, während ich mir die müden Beine in den Bauch stand. Das Zimmer war renovierungsbedürftig (Wände, herausbrechende Täfelung bei Nachttischlampe) aber das Bett in Ordnung und die Bettwäsche sehr angenehm (Baumwollbezüge) und sauber. Ich hatte das Bedürfnis erst mal zu lüften und, hurra, konnte das Fenster richtig weit öffnen, und das half sehr! (Kalt war es im Zimmer leider schon vorher...) Das gemeinschaftlich genutzte Bad, ohne Fenster, nicht gerade top sauber aber ok, mit Ablegemöglichkeit und Kleiderhaken, auf das warme Duschwasser musste ich allerdings NOCH länger warten als auf die Rechnung! 2 Handtücher wurden gestellt. Sonst alles gut und für genügsame Gäste durchaus weiterzuempfehlen.
Verified

4/10 Fair

Preisleistungsverhältnis stimmt absolut nicht.

Ein Mitarbeiter ist sehr unfreundlich und kann kaum deutsch. Zimmer war schmutzig. Parkplatz und WLAN kosten extra.
Verified

6/10 Good

Nem adgang til offentlig transport

Billigt lille hotel, meget lille værelse, men ok, da det kun skulle bruges til overnatning.
Verified

4/10 Fair

Not to be recommended
Verified

8/10 Very good

Alles ok. Toilettengang muss gut geplant werden da Gemeinschaftsbad mit Toilette. Zimmer wurde jeden Tag geputzt. Sehr wenige Senter im TV. Zimmer auf Hofseite sehr ruhig. Einzelzimmer für Geschäftsreisende ungeeignet da kein Tisch mit Stuhl vorhanden. Würde das Hotel weiter empfehlen obwohl etwas zu teuer (45€/Nacht für Einzelzimmer)
Verified

4/10 Fair

Halt zweckmäßig

Kurzfristig verfügbar. Einfache Einrichtung. Teils Bad auf dem Flur.
Verified

8/10 Very good

Mukavaa etäällä

Hotelli oli mukavan yksilöllisesti sisustettu ja makuuhuoneiden lisäksi hotellista löytyi useita yhteisissä tiloissa olevia olohuone tyyppisiä lepohuoneita.
Verified

6/10 Good

Basic but clean and comfortable

Small hotel and our room was small but it had what we needed. It was clean and the beds were comfortable. Check in was easy. We didn't need or ask for anything so didn't ask and can't comment on how that would be. For a wedding we were going to it was the perfect location. It's also very close to transport links. It's on a main road - we had a ground floor room at the back and it was very quiet.
Verified

6/10 Good

Det var lige som vi havde forestillet os. God sammenhæng mellem pris og kvalitet.
Verified

6/10 Good

Reasonable budget hotel in the suburb of Hamburg

Reasonable budget hotel in the suburb of Hamburg. Not much to see or do in the neighborhood.
Verified

6/10 Good

Slidt hotel men ideelt på vej sydpå

Hotellet ligger ideelt for en enkelt overnatning på vej sydover, men der er en del støj fra gaden. Der var en del kludder ved indtjekning hvor værten ikke havde styr på, at der var to reservationer på en ordre. Men det lykkedes dog til sidst. Der er tre parkeringspladser bag ved hotellet som det er muligt at reservere
Verified

2/10 Poor

Noisy place, unfriendly boss & broken toilet.

Started out bad when I was scorned for coming early(13.30). I should know that check-in was after 14. On my reservation from this site said 13. But that was me being stupid, the same was with the Wi-Fi included- clearly stated on my booking. I had to pay 5 euros a night. I was in a hurry, so had no choice – but who charges for Wi-Fi, isn’t that a little 2010 even for Germany? The rooms are small and if you are unlucky you get it on the side with a heavy trafficked road. I was lucky but still it was quite noisy as this place lies in the crossing of two Hamburg traffic arteries. That said it is no very central when it comes to public transportation. If you just need a bed, don’t mind the room being dirty, are prepared to sleep with earplugs and wait in line for the bathroom- this is your place. But if so: there are cheaper and more central options.