DoubleTree by Hilton Hotel Heyuan, near Asia Di Yigao Fountain and Heyuan Museum, is a haven for families. Unwind with a massage at the spa or enjoy the garden's tranquility. With an indoor pool, outdoor pool, playground for kids and hair salon on-site this hotel offers something for everyone.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Pet friendly
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Breakfast available
24-hour health club
Sauna
Steam room
Seasonal outdoor pool
Children's pool
24-hour room service
Massage/treatment rooms
For families (6)
Free cribs/infant beds
Children's pool
Playground on site
Cookware, dishware, and utensils
Private bathroom
Separate sitting area
The current price is CNY308
CNY308
CNY359 total
includes taxes & fees
Jun 20 - Jun 21
Why we love this property
Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and a 24-hour business center. Unwind at the full-service spa and bar.
Dining extravaganza
This hotel boasts 3 restaurants, a bar, and regional cuisine options. Culinary adventures await with buffet breakfast to start the day.
Wellness retreat
A full-service spa offers massage treatments for ultimate relaxation. This hotel boasts a sauna, hot tub, and steam room. Unwind in the peaceful garden.
When you stay at DoubleTree by Hilton Hotel Heyuan, you'll be within a 10-minute drive of Asia Di Yigao Fountain and Heyuan Culture Square. Guests can be pampered with massages at the spa, and OPEN, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.
At a glance
DONE
Hotel size
427 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, up to 37 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children's pool
Playground
Grocery/convenience store
Children's menu
Bed rails
Corner guards
Lifeguard on site
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference center (43594 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool umbrellas
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 43
Wheelchair-accessible public washroom
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
DVD player
42-inch LED TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has massage/treatment rooms. Services include massages.
Dining
OPEN - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Bar/ T-Lounge - This lobby lounge serves light fare only. Open daily.
Yue Xuan - This restaurant specializes in Chinese cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 158.7 per person
Children & extra beds
Rollaway beds are available for CNY 168 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CNY 300 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
The seasonal pool is open from May 01 to October 19
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan
Frequently asked questions
Does DoubleTree by Hilton Hotel Heyuan offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Heyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Heyuan?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Heyuan?
Yes, cats and dogs are welcome, with a maximum weight of 37 lbs per pet. There's a charge of CNY 300 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Heyuan?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Heyuan?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel Heyuan and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. DoubleTree by Hilton Hotel Heyuan also has a seasonal outdoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel Heyuan?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
What's the area around DoubleTree by Hilton Hotel Heyuan like?
DoubleTree by Hilton Hotel Heyuan puts you in Yuancheng District, in the heart of Heyuan. Popular attractions include Asia Di Yigao Fountain, which is 5 minutes away by car.
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Reviews
DoubleTree by Hilton Hotel Heyuan Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 15, 2024
The staff are polite and efficient. The room is clean and comfortable.
Leung Ching Yee
Leung Ching Yee, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
Candice
Candice, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2025
Excellent Hotel
Perfect, good position, and good service.
xianlong
xianlong, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Good
Siu Kuen Sammy
Siu Kuen Sammy, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2024
Mr
Very good
xianlong
xianlong, 3-night trip
Verified
10/10 Exceptional
Nov 24, 2025
挺好
Bin
Bin, 1-night trip
Verified
6/10 Good
Jul 2, 2024
正評
酒店整體可以,但旅行团人多
yun chuen
yun chuen, 1-night trip
Verified
10/10 Exceptional
May 18, 2024
近大型商場,食店有很多選擇
Siu Kuen Sammy
Siu Kuen Sammy, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2024
管理好!服務水平高!
房間不錯,很舒服,酒店管理很好,員工也很热情和工作效率高。
Chick Yu Eddy
Chick Yu Eddy, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2023
地点方便,設施齊全,早餐食品種類多
Kei keung
Kei keung, 3-night trip
Verified
2/10 Poor
Oct 4, 2020
Paid on expedia, hotel claims i didn't play now i'm double charged
Verified traveler
2-night trip
Verified
10/10 Exceptional
Nov 18, 2019
非常好
乾淨,舒適,非常舒服
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 24, 2019
很棒的希爾頓
Bryan
Bryan, 1-night trip
Verified
8/10 Very good
Jun 11, 2019
房間不錯,一樓中餐冷氣不足。
yuk fong
yuk fong, 1-night trip
Verified
6/10 Good
Dec 31, 2018
餐飲部工作人員態度一般
餐飲部工作人員令人失望
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 12, 2018
還可以
Xiaoqing
Xiaoqing, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2018
整體酒店設施及服務皆好,中餐味美,下次有機會重臨再住首選。
Tung
Verified
10/10 Exceptional
Dec 25, 2017
整體服務很好,員工不單友善而且熱心幫忙,值得讚賞。
很滿意
J.Ho
J.Ho, 1-night trip
Verified
8/10 Very good
Sep 2, 2017
Nice hotel
Good service. Hotel room is nice.
Chinese restaurant morning tea was good and price reasonable.
Jenny
Jenny, 1-night trip
Verified
8/10 Very good
Aug 26, 2017
It closes to the shopping mall.
Good in facities design, but the washroom in the room is not so good in the washing disc about the water going out. The buffet is not so good in the resturant.
Just a so so experience.....not exactly reach 5 stars standard, the breakfast were below average, and worst, the whole floor and toilet of our room was quite dirty and oily, also dirty in many small places in the room, so don't look at the details.
The swimming pool was new and tidy, however, the dirty guest room will make us think twice to going back to this hotel.