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Wyndham Surabaya City Centre

4.5 star property
Luxury hotel with spa, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Wyndham Surabaya City Centre

Interior entrance
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Exterior
Interior entrance
Nestled in Embong Kaliasin, Wyndham Surabaya City Centre is a luxury retreat that offers an array of top-notch amenities. Relax by the outdoor pool, unwind at the spa with a rejuvenating massage, or stay productive at the business center; you can also enjoy dry cleaning services and tour/ticket assistance during your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 9 meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer
The current price is CNY311
CNY376 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
  • 283 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Shower/tub combination
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 49 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Shower/tub combination
  • 49 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Suite Room)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking (Suite Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Minibar
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Shower/tub combination
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 97 reviews
The price is CNY376
CNY455 total
includes taxes & fees
Jul 6 - Jul 7
Doubletree By Hilton Surabaya
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About the neighborhood

Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 6 min walk - 0.5 km
  • Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
  • Grand City Surabaya - 17 min walk - 1.5 km
  • Surabaya Zoo - 4 min drive - 3.8 km
  • Airlangga University - 7 min drive - 6.4 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪My Story - ‬4 min walk
  • ‪Soto Ayam Cak Soleh - ‬4 min walk
  • ‪Noach Cafe and Bistro - ‬4 min walk
  • ‪Ria "Food Center Surabaya - ‬3 min walk
  • ‪Point Coffee - ‬2 min walk

About this property

Wyndham Surabaya City Centre

Wyndham Surabaya City Centre puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 292 rooms
    • Arranged over 26 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Working away

  • Business center
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 295000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 363000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya
HELP_OUTLINE

Frequently asked questions

Does Wyndham Surabaya City Centre offer free cancellation for a full refund?

Yes, Wyndham Surabaya City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Surabaya City Centre?

Yes, there's an outdoor pool.

Are pets allowed at Wyndham Surabaya City Centre?

Sorry, pets aren't allowed.

Is parking offered on site at Wyndham Surabaya City Centre?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Wyndham Surabaya City Centre?

Yes, an airport shuttle is available. The charge is IDR 295000 per vehicle one way.

What are the check-in and check-out times at Wyndham Surabaya City Centre?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Wyndham Surabaya City Centre and nearby?

Wyndham Surabaya City Centre has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Wyndham Surabaya City Centre?

Yes, there's an onsite restaurant.

What's the area around Wyndham Surabaya City Centre like?

Wyndham Surabaya City Centre is in Embong Kaliasin, a short 5-minute walk from Tunjungan Plaza and 14 minutes' walk from Surabaya Plaza Shopping Mall.

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Wyndham Surabaya City Centre Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
2-night trip

6/10

I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
7-night trip

6/10

Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.
1-night trip

4/10

Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
1-night trip

2/10

Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
1-night trip

8/10

Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.
1-night trip

8/10

2-night trip

8/10

5-night trip

10/10

2-night trip

10/10

3-night trip

10/10

1-night trip

10/10

Nice hotel, Great Staff
1-night trip

4/10

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
1-night trip

10/10

Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
1-night trip

10/10

1-night trip

10/10

Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
7-night trip

8/10

1-night trip

10/10

Near to a major shopping centre. Staff are very friendly and accommodating
3-night trip

8/10

2-night trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night trip

10/10

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
2-night trip

10/10

1-night trip

8/10

Good location. Value for money. Really comfortable bed
3-night trip