Quality Inn & Suites

2.5 star property
West Helena hotel with outdoor pool

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Photo gallery for Quality Inn & Suites

Free full breakfast
Outdoor pool, sun loungers
Premium bedding, blackout drapes, iron/ironing board, bed sheets
Business center
Lobby
Quality Inn & Suites offers a warm welcome with full breakfast, laundry facilities, and a gym. Relax by the outdoor pool or catch up on some work at the business center. With free WiFi in public areas and helpful staff available at the 24-hour front desk, this hotel is perfect for both work and play.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • Free WiFi
  • Free parking
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • TV in a common area
  • Newspapers in lobby (surcharge)

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Double Beds

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex - 1 min drive - 2.2 km
  • Tunica Arena and Exposition Center - 54 min drive - 71.7 km
  • Horseshoe Tunica Casino - 56 min drive - 92.8 km
  • Gold Strike Casino - 56 min drive - 92.8 km
  • Sam's Town Casino - 56 min drive - 87.3 km

Getting around

  • Tunica, MS (UTM-Tunica Municipal) - 44 min drive
  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Patio Mexican Restaurant - ‬1 min walk
  • ‪Bistro - ‬2 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 15-minute drive of Mississippi River. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center.

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an outdoor pool.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Quality Inn & Suites and nearby?

Quality Inn & Suites has an outdoor pool and a fitness center.

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Reviews

Quality Inn & Suites Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

8.0

Staff & service

6.8

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Room
Shower
Water
Breakfast
Service staff
Vat
Toilet
Towns
Desk

Reviews

10/10 Exceptional

Everything was great!!!!
Tabitha, 1-night trip

10/10 Exceptional

It's always a pleasure staying with you all
Wayne, 2-night trip

8/10 Very good

Clean, quiet & safe.
Idris, 1-night trip

10/10 Exceptional

Safe and nice

Had a good stay no problems or issues would stay again. Nice people.
1-night trip

10/10 Exceptional

The young lady at the desk was very sweet and gave good service. My room was clean and nice
Meyoun, 1-night trip

8/10 Very good

Did like that bathroom fans are really loud.
Angela, 3-night trip

6/10 Good

Place had bed bugs we woke up and had bites all over us.
Andrea, 1-night trip

6/10 Good

The property was clean but there was roaches in the bathroom of the room I stayed in .
Shearah, 2-night trip

10/10 Exceptional

I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
Roena, 1-night trip

8/10 Very good

Needs to be updated. It shows its age.
Gwendolyn, 2-night trip

10/10 Exceptional

I was able to change my room from smoking to non-smoking without any difficulty up arrival
Carla, 1-night trip

6/10 Good

Hotel was ok for a last-minute stay, but plumbing was an issue. The toilet ran intermittently, there was no hot water in the sink or shower, and the bathtub had a very, very, very slow drain.
1-night trip

2/10 Poor

I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Michelle, 2-night trip

4/10 Fair

Had problems getting Wash towels. Water coming from the sink never got hot. It took a long time for the water in the shower to get hot. This was in room two twenty six.
Elvis, 5-night trip

6/10 Good

The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Paul, 1-night trip

8/10 Very good

Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
Eugenia, 2-night trip

6/10 Good

We travel a lot, and try to get the best for the price. Quality Inn in West Helena did not meet our expectations. We had to move rooms because the light in the bathroom did not work. The pool was unsightly and out of order during the summer. The gym was out of order. There was no hot food option besides a waffle machine.
Lisa, 1-night trip

10/10 Exceptional

Good Stay - change your Breakfast title on adv

Clean Room, and the staff was pleasant. When looking for hotel it did say Full Breakfast instead of Continental Breakfast, but it wasn't a full breakfast as I call it.
Marie, 1-night trip

4/10 Fair

The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Leroy, 2-night trip

2/10 Poor

Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Robyn, 1-night trip

10/10 Exceptional

I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Meyoun, 1-night trip

4/10 Fair

Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Vanessa, 2-night trip

6/10 Good

The room air conditioner didn't work.
Greg, 1-night trip

2/10 Poor

When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
David, 2-night trip

8/10 Very good

Nice, clean and convenient location.
Perrion, 2-night trip