2/10 Poor
Sep 12, 2025
Not even close to 5 stars
This hotel is nowhere near 5 stars. From the moment we arrived, the experience was disappointing. The staff was consistently rude, and the maids in particular were extremely unpleasant. The room itself was unacceptable — there was mold in the bathroom, the curtains were stained, and the toiletries provided were of the cheapest quality. Breakfast was by far the worst part: almost no options, the food was cold, and completely inedible. Overall, this stay was a huge letdown. I would not recommend this hotel to anyone looking for even a basic standard of comfort and service.
Andriy
Andriy, 3-night trip