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Entire apartment

West End One

3.5 star property
Apartment located steps from Leicester Square

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When you stay at West End One, you'll be in a fantastic location, just a 5-minute walk from Leicester Square and Piccadilly Circus. Apartments feature bonuses like kitchens and washers/dryers, along with iPod docks and flat-screen TVs. Public transportation is just a short walk: Leicester Square Underground Station is 2 minutes and Charing Cross Underground Station is 4 minutes.

Reviews

7.8 out of 10
Good

Entire apartment

1 bedroom1 bathroomSleeps 2

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Non-smoking
  • Refrigerator

Main amenities (5)

  • 9 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Front-desk safe
  • Self-serve laundry

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Washer/dryer
  • DVD player

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The price is CNY685
CNY822 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
18 Irving Street, Westminster Borough, London, England, WC2H 7AZ

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 1 min walk - 0.2 km
  • The Strand - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Trafalgar Square - 5 min walk - 0.4 km

Getting around

  • London City Airport (LCY) - 43 min drive
  • Heathrow Airport (LHR) - 52 min drive
  • Stansted Airport (STN) - 71 min drive
  • Luton Airport (LTN) - 78 min drive
  • London (SEN-Southend) - 82 min drive
  • Gatwick Airport (LGW) - 93 min drive
  • Charing Cross Station - 5 min walk
  • Tottenham Court Road Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 18 min walk
  • Leicester Square Underground Station - 2 min walk
  • Charing Cross Underground Station - 4 min walk
  • Piccadilly Circus Underground Station - 5 min walk

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk
  • ‪The Bear and Staff - ‬1 min walk
  • ‪Gordon Ramsay Street Burger - ‬1 min walk
  • ‪Notes Music & Coffee - ‬2 min walk

About this property

West End One

When you stay at West End One, you'll be in a fantastic location, just a 5-minute walk from Leicester Square and Piccadilly Circus. Apartments feature bonuses like kitchens and washers/dryers, along with iPod docks and flat-screen TVs. Public transportation is just a short walk: Leicester Square Underground Station is 2 minutes and Charing Cross Underground Station is 4 minutes.

At a glance

DONE

Property size

    • 9 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email with check-in information
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests must contact this property at least 12 hours in advance to make arrangements for check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Cribs (infant beds): GBP 18.0 per day

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher

Bedrooms

  • Rollaway/extra beds: GBP 36.0 per day

Bathrooms

  • Shower/tub combination
  • Hair dryer

Living spaces

  • Dining room

Entertainment

  • Flat-screen TV
  • DVD player

Laundry

  • Washer/dryer
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 rooms

Fees & policies

Refundable deposits

  • A damage deposit of GBP 500 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 46.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 46.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for GBP 18.0 per day
  • Rollaway beds are available for GBP 36.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit/debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Government-issued photo identification and a credit card deposit must be provided at least 2 days prior to arrival.

Also known as

West End One Apartment London

West End One Apartment

West End One London

West End One

West End One London

West End One Apartment

West End One Apartment London

Frequently asked questions

Are pets allowed at West End One?

Sorry, pets aren't allowed.

Is parking offered on site at West End One?

Sorry, there's no onsite parking at West End One.

What are the check-in and check-out times at West End One?

You can check in starting at 4 PM. There's a charge of GBP 46.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 46.00 (subject to availability). Contactless check-in is available.

Does West End One have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a refrigerator and a microwave.

What's the area around West End One like?

West End One is a short 2-minute walk from Leicester Square Underground Station and 5 minutes' walk from Piccadilly Circus.

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Reviews

Reviews

7.8

Good

8.8

Cleanliness

9.6

Location

6.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

6/10 Good

Nice but too hot

Tricky to find and wasn't expecting to have to email a scan of driving license and credit card. The apartment was nice and double glazing worked really well so really quiet. The downside was the heaters were on and the apartment was way too hot which made sleeping tricky.
Simon, 1-night trip
Verified

8/10 Very good

Great apartment

West End One is in a fantastic location that cannot be beat! The apartment is lovely and spotlessly clean throughout. The bathroom can do with an upgrade as water pressure is for the shower is a little low and some areas in bathroom has had some water damage. This is a great apartment and would be even better if it had air conditioning units in living area and bedroom
Chi Wai, 2-night trip
Verified

8/10 Very good

Overall satisfied

Happy except we had 4hrs wait till we could get in!! No proper communication
JENNIFER, 1-night trip
Verified

8/10 Very good

Super waren die Lage und Ausstattung. Ein Haartrockner wäre noch schön gewesen. Leider extrem hellhörig. So stört es nicht weiter, aber wenn man morgens um 7 Uhr jeden Schritt der Person hört, die über einem wohnt, ist das schon recht ärgerlich. Da halfen auch meine Ohropax leider nicht. Es ist jedoch erstaunlich, wie wenig Lärm von draußen eindringt.
1-night trip
Verified

4/10 Fair

Smelly and uncomfortable

My two biggest problems were the bad smell of the unit itself (possibly from a Smoker) I reported this to customer relations on the first day. And I got a “sorry.” Then due to the proximity to all the restaurants. I was unable to get any fresh air because the exhaust from the vents are at the same level as the windows. And one place must have been burning rubber. So I either had smoke from inside or exhaust from outside. My second issues was one of lack of decor or any attempt to make the room Pleasant at all. And the strangest shower with only half a door.
Johnny N., 5-night trip
Verified

8/10 Very good

Syysloma Lontoossa

Hotelli oli loistavalla paikalla ja huoneessa oli kaikki mahdolliset tarvittavat kodinkoneet. Vuodevaatteissa oli vieraita hiuksia.
4-night trip
Verified

10/10 Exceptional

Excellent Apartment in great location

I booked this apartment at very short notice when very few hotel rooms were available and was a little unsure but it was actually perfect for what I needed - lovely large, clean, quiet flat in a perfect location pretty much on Leicester Square.. As per some other reviews, be aware that depending on which apartment you get, there may be a good few stairs to climb up (Apartment E where I stayed is right at the top) and the only other thing to be aware of is that as there is no reception, just key coded doors, you are asked to provide proof of ID and credit card via email which is a little clunky, but worked out fine for me. I'll definitely stay here if I need somewhere in the vicinity again.
Danny, 1-night trip
Verified

8/10 Very good

Good place in the heart of London with a few issue

The location is excellent and the Apt was clean and as presented. Please note that Apt E is a 5 story walkup. The bed and pillows are not comfy.
8-night trip
Verified

8/10 Very good

Excellent location and lots of space!

Good experience and would book again - the location is ideal and despite being so central, it’s really quiet in the apartment. (Only issue was water in loo tank took some time to fill up which made for some flush delays!!)
Rebecca, 1-night trip
Verified

10/10 Exceptional

Great location

Great location, great price, perfect for our needs. It was clean, and tidy. Overall very happy. There were no hotel staff as it was an apartment. We were emailed instructions on how to get it, it was very easy.
Verified

2/10 Poor

Appartment nicht verfügbar (Ausrede fadenscheinig)

Sehr unerfreulich, daß mein Appartement nicht verfügbar war. Es hat insgesamt 3 Stunden gedauert, bis ich in einem anderen Appartement untergebracht war.
Verified

4/10 Fair

Good location,but no hot water

Unit A...first impression was bad stench in stairwells, yuk. Unit was fine, spacious and comfortable. Central location. But big problem was no hot water in bathroom. Could have called 24 hour service one, but did not have time to wait for arrival and repair. So I took a cold shower and slipped in the tub in the process. Would also have also appreciated luggage storage, nearest train station is a 10 minute walk through throngs of people.
Verified

8/10 Very good

Fantastic !

pleasant would love to stay again, only downside is the flight up stairs and ensure you close the door behind you properly.
Verified

10/10 Exceptional

Fantastic location yet quiet. Very spacious, spotlessly clean and well equipped. Very impressed overall.
Verified

2/10 Poor

This is not a hotel. No facilities for tourists.

This is not a hotel, just an apartment. NOBODY, only contact by e-mail, access only at 16:00 (what do you do with your kid and luggage?). No reception, no breakfast, no luggage keeping. My last experience with hotel.com.
Verified

6/10 Good

Average, cheap / ok to set your head down for a sl

Average, good value as in was cheap.
Verified

10/10 Exceptional

SUPERB LOCATION

Make sure you obtain entry codes before arrival . Apartment is large and super clean , excellent décor . Superb location . Will definitely book again soon .
Verified

8/10 Very good

West End Gem of an apartment

I stayed at WestEnd One for 2 weeks to catch up with theatre in the West End. I can't think of a better located apartment for this. Within walking distance to almost every venue ( except Wicked at Apollo Victoria) and within stone's throw of the Leicester Square TKTS booth, I was literally at the doorstep of theatre land; with the restaurants and shops of Soho, Chinatown, Covent Garden and Regent Street all around. I'd definitely choose to stay here again for my next trip.
Verified

4/10 Fair

Lovely place, too many stairs

The place was great. However, I almost died climbing all the stairs. Wouldn't stay again because of the stairs, too many stairs
Verified

4/10 Fair

sejour en ville avec enfants

POSITIF : L'hôtel est très bien situé. NEGATIF : Avions réservé 2 chambres et avons eu un appartement avec une chambre et un mini clic-clac dans le salon pour les enfants. Malheureusement pas de service de réception Pas de service d'étage quotidien, odeur d'égouts, chasse d'eau à l'ancienne (pomper) fenêtre et radiateur cassés.pas d'ascenseur. En gros salle de bains vétuste et un tapis très sale dans le salon. Pas de commentaire pour la cuisine.
Verified

8/10 Very good

Die Fenster im Schlafzimmer sind nicht dicht, was besonders im Winter oder bei stürmischem Wetter sehr unangenehm ist. Es besteht keine Möglichkeit, das Gepäck im Haus zu deponieren, was bei einer Eincheck-Zeit von 16 Uhr und einer Auscheck-Zeit von 11 Uhr zum Problem werden kann, weil einem nur noch die zeitaufwendige Gepäckaufbewahrung in einem der grösseren Bahnhöfe bleibt. Zum Glück war man so flexibel, dass wir bei der Ankunft den Koffer ins Zimmer stellen konnten, sobald unser Vormieter ausgezogen war.
Verified

8/10 Very good

Não tinha elevador!

Desta vez experimentamos reservar um apartamento ao invés de um hotel. Desta forma, não tem recepção nem qualquer outro serviço típico de hotéis. A limpeza é realizada uma vez por semana, em caso de locação superior a 7 dias. O apto é muito bem localizado, junto à Leicester Square, muito perto de Chinatown, Piccadilly Circus, Covent Garden, Trafalgar Square e Soho. O maior problema, para nós, foram as escadas. O apto fica no 5º andar e não tem elevador. Valeu pela experiência.
Verified

10/10 Exceptional

Flott leilighet midt i smørøyet

En stor og fin leilighet med alt man trenger. Rent og pent. Stor og fin stue med kjøkkenkrok. Litt liten dobbeltseng, men det kan jo også være hyggelig. Eneste minus var at internettet ikke virket. Og så skulle det vært noen knagger til yttertøy. Men for en beliggenhet! Det var helt midt i smørøyet. Anbefales
Verified

4/10 Fair

Great location but not a lot else. Need to be fit!

The whole experience was terrible. Although I had paid Expedia a large amount I still had to give my credit card details to Q apartments to get the code to open the apartment. No where is this mentioned when booking. I received an email from Q apartments who I had never heard of about a different apartment. Nothing matched the booking I had made. I read a previous review and saw this had happened before so I contacted Expedia about this who were next to useless. I contacted Q apartments directly in the end. After 10 minutes it was explained that damage had happened with previous bookings and Expedia take no responsibility. In the end I agreed to give my credit card number as I could not cancel the booking. When we get there with our luggage it is up several flights of stairs with a bad smell and dirty carpets. This was just manageable but for many it may not be. When we get inside it is dirty everywhere, the rug is disgusting, there is no bedding for the sofa bed, with a kitchen there is no soap, no t towels, no paper towels. The point of booking an apartment is to be self sufficient. I did some cleaning and they came the next day and left the bedding and paper towels. On the last night my son saw a mouse in the kitchen! I have sent them emails about this and about changing the rug but no response. I definitely would not book again. Location is the only redeeming factor, right behind Leicester square.
Verified

10/10 Exceptional

Leicester Sq Flat

Location is the best. Directly behind the National Gallery, steps from Leicester Square. Everything in the central tourist area of London is walkable from here. Flat was spacious and pleasant. Although quite a few stairs to reach it. But we needed it after eating our way through seven dials and Covent garden. It would be unwise for elderly or infirm and impossible for handicapped. The reason for the 3 rating on comfort is that there was only one floor fan in the flat. We asked for another but we're told there were no more available. This could be a problem if you have a very warm evening. Noise from the street might inhibit you from opening the windows (no screens) for some breeze. Of course, if you are the one causing the noise, maybe you won't care! All things considered, I would absolutely stay here again.