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The Natsepa Resort & Conference Center

4.0 star property
Salahutu beach resort with 2 outdoor pools and restaurant

Choose dates to view prices

Escape to The Natsepa Resort & Conference Center, an upscale resort near Maranatha Cathedral. Enjoy a poolside bar, Moluccas Restaurant with international cuisine, and dry cleaning/laundry services for convenience. Unwind in the garden or on the sun-kissed terrace while staying connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY255
CNY308 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

View from room

Junior Suite

  • Ocean view
  • 84 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room ( Deluxe Lagoon)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (Junior Suite Lagoon)

  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite

  • Ocean view
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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8.0 out of 10, Very Good, 8 reviews
The price is CNY128
CNY155 total
includes taxes & fees
Jun 1 - Jun 2
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About the neighborhood

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582

What's nearby

  • Tulehu Harbour - 29 min drive - 11.5 km
  • Maranatha Church of Ambon - 54 min drive - 20.7 km
  • Masjid Raya al-Fatah - 54 min drive - 21.4 km
  • Pantai Hunimua-Liang - 55 min drive - 24.4 km
  • Pantai Liang - 55 min drive - 24.4 km

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Sari Gurih Beach - ‬8 min drive
  • ‪Mister Baso - ‬6 min drive
  • ‪Waroeng Gurih - ‬8 min drive
  • ‪KFC - ‬9 min drive

About this property

The Natsepa Resort & Conference Center

Situated on the bay, The Natsepa Resort & Conference Center is a great choice for a stay in Salahutu. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Moluccas Restaurant, which serves international cuisine. A poolside bar, a children's pool, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 95 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • 8 stairs to reach property

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Moluccas Restaurant - This restaurant specializes in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: IDR 350000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 170000 for adults and IDR 85000 for children
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between May 1 and September 30.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Ambon Natsepa

Aston Ambon

Aston Natsepa

Aston Natsepa Ambon

The Natsepa Resort & Conference Center Resort

Aston Natsepa Resort

The Natsepa Resort & Conference Center Salahutu

Natsepa Ambon

The Natsepa Resort & Conference Center Resort Salahutu

Natsepa Resort Ambon

Aston Natsepa Ambon Hotel Ambon

Aston Natsepa Ambon Resort And Conference Center

Natsepa Resort Salahutu

Natsepa Salahutu

Frequently asked questions

Is The Natsepa Resort & Conference Center currently open?

The property is closed between May 1 and September 30.

Is there a pool at The Natsepa Resort & Conference Center?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Natsepa Resort & Conference Center?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Natsepa Resort & Conference Center?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Natsepa Resort & Conference Center?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Natsepa Resort & Conference Center?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Natsepa Resort & Conference Center and nearby?

Have fun with nearby activities like fishing and hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a garden.

Are there restaurants at or near The Natsepa Resort & Conference Center?

Yes, Moluccas Restaurant offers international cuisine.

Does The Natsepa Resort & Conference Center have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

The Natsepa Resort & Conference Center Reviews

8.0

Very Good

8.0

Cleanliness

7.2

Location

8.2

Staff & service

7.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good selection and excellent service. (6 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Check in , check out was good , service in restaurant is good , breakfast is delicious
Daniel, 1-night trip
Verified

10/10 Exceptional

We loved staying at the Natsepa hotel. All the staff is so lovely and we had an amazing stay. Everyone was helpful and kind. We also really liked the food in their restaurant and the facilities in general. We highly recommend it!!
Yolanda, 3-night trip
Verified

8/10 Very good

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Dash, 2-night trip
Verified

8/10 Very good

Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Claudette, 3-night trip
Verified

2/10 Poor

Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Eding, 3-night trip
Verified

6/10 Good

Room was in ok condition. I couldn’t push the shower knob from hand held to overhead. Towels need to be replaced. There were too many mosquitoes in the room, so housekeeping sprayed, and left an electric gadget. This is my 3rd stay, I would stay here again.
John, 1-night trip
Verified

6/10 Good

The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Jasper, 8-night trip
Verified

4/10 Fair

Toilets don’t flush.
Michael, 1-night trip
Verified

10/10 Exceptional

Vriendelijk personeel, goed verzorgd ontbijt, tuin en kamer mijn 2e bezoek zeker een plek om terug te gaan.
Johannes Cornelis, 10-night trip
Verified

2/10 Poor

Lag dode kakkerlak en andere insecten. Beddengoed zat met bloed, douche straal kwam zo wat niks uit. Buffet, alles lag open met vliegen die erop af kwamen. Nooit meer, zijn hierdoor ook eerder uit Ambon vertrokken
Alicia, 1-night trip
Verified

10/10 Exceptional

素晴らしいスタッフ

スタッフがすべてとても感じがよく、気持ちの良い滞在となりました。ホテル設備は多少物足りない点はありますが（お湯の出が悪いなど）、この地のホテルとしては文句はいえないと思います。景色や雰囲気はすばらしいです。
2-night trip
Verified

10/10 Exceptional

Heerlijk verblijf op Hotel Natsepa!

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
18-night trip
Verified

10/10 Exceptional

Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Matthew, 9-night trip
Verified

6/10 Good

De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Natasja, 2-night trip
Verified

8/10 Very good

Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Constance, 11-night trip
Verified

10/10 Exceptional

Een pareltje aan het strand, rustig, mooi!
Hans, 2-night trip
Verified

10/10 Exceptional

Très agréable séjour, très bon accueil

Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Sylvie, 3-night trip
Verified

8/10 Very good

Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.
Verified

8/10 Very good

Mooi resort, maar wel met achterstallig onderhoud.
Verified

6/10 Good

Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
philippe, 2-night trip
Verified

6/10 Good

The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Bronwyn, 8-night trip
Verified

6/10 Good

Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Tim, 7-night trip
Verified

8/10 Very good

schwimmbad und aussicht hat mich sehr gefallen.die gartenanlage ist schön, leider ist die unterhalt nicht immer gut.
10-night trip
Verified

10/10 Exceptional

Great location and truly only star resort in Ambon - great staff and superb stay
3-night trip
Verified

10/10 Exceptional

Locatie is uniek - geen beter resort hotel in Ambon - staf is werkelijk fantastisch en het ontbreekt ons aan niets - ni al voor 2e keer hier weer deze trip
2-night trip