Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.
Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive
Restaurants
Beech Mountain Resort Cafeteria - 15 min drive
Beech Mountain Brewing Co. Taproom and Grill - 15 min drive
McDonald's - 6 min drive
Banner Elk Cafe - 3 min drive
5506' Skybar - 18 min drive
About this property
The Lodge at Banner Elk
The Lodge at Banner Elk puts you within a 10-minute drive of Sugar Mountain Resort. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
100 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
DONE
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
Exterior
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
Also known as
Banner Elk Lodge
Frequently asked questions
Are pets allowed at The Lodge at Banner Elk?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 60 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Lodge at Banner Elk?
Yes, there's free self parking.
What are the check-in and check-out times at The Lodge at Banner Elk?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Lodge at Banner Elk and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a fitness center, a picnic area, and a garden.
What's the area around The Lodge at Banner Elk like?
The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travelers say that the hotel is in a great location.
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Reviews
The Lodge at Banner Elk Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Amenities
9.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with various options, including gluten and dairy sensitive choices, and was often described as excellent, good, and yummy. (49 reviews)
Convenient parking and quiet setting were appreciated by guests. (5 reviews)
Pet-friendly amenities, including a designated area for pets to go potty, made traveling with pets a convenient and enjoyable experience. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Shower
Food
Reviews
Verified
10/10 Exceptional
Mar 16, 2026
Great location
Alec
Alec, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
We enjoyed our stay. The pet freindly staff and facilities were great! Room was comfortable and clean.
Mark
Mark, 2-night trip
Verified
8/10 Very good
Feb 17, 2026
Clean updated rooms. Part of the hotel was getting renivated good breakfast.
Gema
Gema, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Excellent location. Near the slopes and places to eat. The staff was very friendly and the room was clean. We parked right outside our door, which was nice as well.
Brooke
Brooke, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
The room was clean and the staff was very helpful.
Jhonas
Jhonas, 1-night trip
Verified
8/10 Very good
May 15, 2025
I've stayed here many times good location.
Kevin
Kevin, 4-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Rose
Rose, 1-night trip
Verified
8/10 Very good
Jul 22, 2025
Staff are very accommodating and nice.
Mary Luzbella
Mary Luzbella, 1-night trip
Verified
10/10 Exceptional
Apr 14, 2025
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina
Tina, 1-night trip
Verified
6/10 Good
Jul 2, 2025
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Sheila
Sheila, 2-night trip
Verified
8/10 Very good
Sep 14, 2025
Obvious it is an older motel, so showing some wear and tear. Our room was clean and the bed was comfortable! Staff was very friendly.
Dana
Dana, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Was a good stay
Elena
Elena, 1-night trip
Verified
8/10 Very good
Jul 23, 2025
Nice hotel for short stay
Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Very clean and friendly staff
Shelley
Shelley, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Friendly employees and very helpful
Shelley
Shelley, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Great place
It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Jul 2, 2024
Quiet clean nice staff great location just 11 miles from McRae peak restaurants supermarket…great for the hikers runners
stephen
stephen, 3-night trip
Verified
10/10 Exceptional
Jan 9, 2024
We had a great time , the beds are very comfortable as we were fully rested every morning
leonardo
leonardo, 2-night trip
Verified
8/10 Very good
Jun 10, 2024
Very nice clean staff was great 👍👍
diana
diana, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2024
Rest assured for a good stay here.
Great stay, quiet. Breakfast and coffee was good and the service check in was very friendly.
Justin
Justin, 1-night trip
Verified
8/10 Very good
Dec 25, 2023
If you have plans to go to Beech Mountain this hotel has the perfect location only 11 minutes away and the breakfast was delicious. I will definitely stay again!!!
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Dec 26, 2024
Excellent hot breakfast. Very friendly and courteous staff.
Chih
Chih, 1-night trip
Verified
8/10 Very good
Jun 9, 2024
Nice quiet location!
Justin
Justin, 1-night trip
Verified
6/10 Good
Jun 26, 2024
The room/breakfast was adequate for me - nothing special. The location was good for visiting the area.