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Holiday Inn Cucuta by IHG

Property class: 4
Suburban hotel in San José de Cúcuta with 2 restaurants and outdoor pool

Choose dates to view prices

Relax at Holiday Inn Cucuta, an IHG Hotel, where a rooftop terrace and steam room await. Enjoy international cuisine at one of the two on-site restaurants or unwind with a drink from the poolside bar. Guests can also stay active in the 24-hour gym or catch up on news with free newspapers. The hotel's helpful staff has earned top marks from previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Business center
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY512
CNY581 total
Apr 19 - Apr 20

Why we love this property

Culinary world tour
The hotel features two restaurants with Italian and international dishes. A chic bar awaits, and guests enjoy a delicious buffet breakfast daily.
Pillow menu paradise
Discover perfect slumber with this hotel's customizable pillow menu and indulgent turndown service. Late-night cravings? The room service never sleeps.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(47 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Lobby
Hampton Inn by Hilton Cucuta
San José de Cúcuta
  • Free breakfast
  • Free parking
  • Free WiFi
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9.4 out of 10, Exceptional, 575 reviews
The price is CNY525
CNY525 total
Apr 17 - Apr 18
Hampton Inn by Hilton Cucuta
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About the neighborhood

Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Banco de la Republica Cultural Area - 3 min walk - 0.3 km
  • Ventura Plaza Commercial Center - 3 min walk - 0.3 km
  • Colon Park - 6 min walk - 0.6 km
  • San Jose Cathedral - 11 min walk - 1.0 km
  • General Santander Stadium - 14 min walk - 1.2 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Shanghai Gold House Ventura Plaza - ‬6 min walk
  • ‪Subway - ‬2 min walk
  • ‪Kokoriko - ‬5 min walk
  • ‪Old Barr - ‬5 min walk

About this property

Holiday Inn Cucuta by IHG

Take in the views from the rooftop terrace when you stay at Holiday Inn Cucuta by IHG. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madeira, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 45-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madeira - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Terraza Sorrento - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 50000 per person

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Frequently asked questions

Does Holiday Inn Cucuta by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Cucuta by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Cucuta by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Holiday Inn Cucuta by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Cucuta by IHG?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Holiday Inn Cucuta by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.

What is there to do at Holiday Inn Cucuta by IHG and nearby?

Holiday Inn Cucuta by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Cucuta by IHG?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Holiday Inn Cucuta by IHG like?

Holiday Inn Cucuta by IHG is a short 5-minute walk from Ventura Plaza Commercial Center and 18 minutes' walk from General Santander Stadium.

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Reviews

Holiday Inn Cucuta by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, fresh, warm, and with a variety of delicious options. (9 reviews)
  • On-site dining options were great and nearby restaurants were easily accessible within walking distance. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food
Restaurant
Shopping malls
Weather
Lobby

Reviews

Verified

10/10 Exceptional

Great service, spacious room, good location
Lourdes, 1-night trip
Verified

10/10 Exceptional

Amazing service, amazing hotel
Laura, 1-night trip
Verified

10/10 Exceptional

The best, even the breakfast was very good, thanks you ,,
Marco, 1-night trip
Verified

10/10 Exceptional

The BEST hotel in Cúcuta; and I have gone to the series several times!
Josue, 5-night trip
Verified

10/10 Exceptional

Great staff, very helpful and friemdly, very nice room, good breakfast buffet.
Ron, 3-night trip
Verified

10/10 Exceptional

Comfort and location.
Jesus David, 1-night trip
Verified

10/10 Exceptional

Good hotel. Good Value. Pool could use bar service…
Natasha, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Baian, 1-night trip
Verified

10/10 Exceptional

Excelente
francisco, 1-night trip
Verified

8/10 Very good

Very good hotel, food was excellent
Mauricio, 3-night trip
Verified

10/10 Exceptional

Todo excelente
Ysabel, 1-night trip
Verified

8/10 Very good

Staff Excellent, location Excellent but they charge 25% more at the property for tax reason
Felipe, 1-night trip
Verified

10/10 Exceptional

Todo excelente
JOSE, 1-night trip
Verified

10/10 Exceptional

Breakfast clean room
francisco, 1-night trip
Verified

10/10 Exceptional

This was one of the cleanest hotels, and the staff is attentive with great communication... Absolute 5 stars!!
Robert, 1-night trip
Verified

10/10 Exceptional

Excelente
francisco, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay in Cúcuta
Vicente, 1-night trip
Verified

10/10 Exceptional

Ver nice
Yelitza, 1-night trip
Verified

10/10 Exceptional

Everything about our stay was perfect. The room was very clean, the shuttle service was on time, and we had excellent customer services.
Julie, 4-night trip
Verified

8/10 Very good

Good place, good location.
Rafael, 1-night trip
Verified

10/10 Exceptional

Great service, atencion, personal, i so happy with my stay
HENRY GERARDO, 2-night trip
Verified

10/10 Exceptional

everything good... clean fast
BERNARDO, 1-night trip
Verified

10/10 Exceptional

Great staff

Very professional and friendly staff
Alexis Ivan, 1-night trip
Verified

8/10 Very good

The hotel is centrally located. The rooms are clean and the staff is very helpful.
Claudia, 2-night trip
Verified

10/10 Exceptional

Great service, nice rooms
Enrique, 1-night trip