Located in Abu Dhabi City Center, Copthorne Downtown by Millennium offers an upscale retreat with shopping on site, a hair salon, and dry cleaning/laundry services. Unwind at the sauna or steam room, indulge in a massage or reflexology treatment and enjoy international cuisine at one of two on-site restaurants. With free WiFi and perks like multilingual staff and helpful concierge services previous guests have praised the attentive team.
Sheikh Zayed The 1st Rd Electra Street, Abu Dhabi, 0000
What's nearby
Madinat Zayed Shopping Center - 7 min walk - 0.7 km
Abu Dhabi Commercial Bank - 12 min walk - 1.0 km
World Trade Center Mall - 15 min walk - 1.3 km
Abu Dhabi Corniche - 15 min walk - 1.3 km
Corniche Beach - 2 min drive - 2.3 km
Getting around
Abu Dhabi Intl. Airport (AUH) - 32 min drive
Restaurants
Al Ibrahimi Restaurant - 1 min walk
Seven Hotpot - 2 min walk
Summit Hinomaru Shokudo - 5 min walk
Kahani Restaurant - 7 min walk
Resto Pinoy, Hamdan Branch - 7 min walk
About this property
Copthorne Downtown Abu Dhabi
Copthorne Downtown Abu Dhabi puts you within a 15-minute drive of Abu Dhabi Corniche and Sheikh Zayed Grand Mosque. You can indulge in hot stone massages, body treatments, or reflexology, and La Piazza Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
241 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
24-hour room service
Traveling with children
Children stay free (see details)
Children's menu
What to do
Shopping
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Health club
An outdoor pool
Spa services
Sauna
Steam room
Annual offsets purchased for at least 10% of carbon footprint
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
28-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Hydromassage showerhead
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, Thai massages, and body treatments. A variety of treatment therapies are provided, including reflexology.
Dining
La Piazza Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Seventh Avenue Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 99 per person
Credit card charges are subject to an extra charge of 5 percent
Children & extra beds
Rollaway beds are available for AED 100.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Abu Dhabi Downtown Hotel
Holiday Inn Abu Dhabi Downtown
Sands Hotel Abu Dhabi
Frequently asked questions
Does Copthorne Downtown Abu Dhabi offer free cancellation for a full refund?
Yes, Copthorne Downtown Abu Dhabi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copthorne Downtown Abu Dhabi?
Yes, there's an outdoor pool.
Are pets allowed at Copthorne Downtown Abu Dhabi?
Sorry, pets aren't allowed.
Is parking offered on site at Copthorne Downtown Abu Dhabi?
Sorry, there's no onsite parking at Copthorne Downtown Abu Dhabi.
What are the check-in and check-out times at Copthorne Downtown Abu Dhabi?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Copthorne Downtown Abu Dhabi and nearby?
Copthorne Downtown Abu Dhabi has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Copthorne Downtown Abu Dhabi?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Copthorne Downtown Abu Dhabi have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Copthorne Downtown Abu Dhabi like?
Copthorne Downtown Abu Dhabi is in Abu Dhabi City Center, a short 11-minute walk from Abu Dhabi Commercial Bank and 15 minutes' walk from World Trade Center Mall.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a good buffet choice with a variety of options, including custom made omelets and enjoyable food. (11 reviews)
The pool was kept clean and the lifeguard was very helpful. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Lobby
Concierge
Reviews
Verified
10/10 Exceptional
Jan 1, 2026
Great service right from getting out of the taxi, check in and help with luggage to the room
Ellen
Ellen, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Staff were friendly, room was clean and comfortable. Lovely high tea in the club bar.
Robin
Robin, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Very clean hotel and the staff is super friendly. The location is not the best but the quality price ratio is very high! Recommended
Ralph
Ralph, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Very comfortable stay in a clean, safe room. Great local area, close to tourist attractions, restaurants and malls, all walkable.
Special thanks to Aung who went out of his way to make my stay memorable with his superb customer service.
Shameel
Shameel, 3-night trip
Verified
8/10 Very good
Nov 15, 2025
Clean room, friendly staff and great location. My room has both breakfast and dinner included, the breakfast was nice, but dinner wasn’t valuable, with very limited food and a lack of beverage options.
Szu-Ying
Szu-Ying, 2-night trip
Verified
10/10 Exceptional
Feb 6, 2024
Very comfortable stay and front desk personnel were very helpful.
Ngima
Ngima, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Not sure were these crazy reviews came from but I enjoyed my stay.The breakfast bar was above average. The room was worth more than $100 a night. I would stay again without thought. If you are looking for valet to park your Bugatti Tourbillion, you need to get off this sight, call your assistant and have them book you at the Ritz.
Hajj
Hajj, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2023
Had a safe and relaxing stay.
Mary
Mary, 4-night trip
Verified
8/10 Very good
Aug 12, 2024
Well located hotel
Well located hotel near all the major sites. Great breakfast
John
John, 2-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Amazing hotel
Best location
Breakfast was great
Definitely i ll go again
Howida
Howida, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2023
Loved staying here. GREAT PEOPLE
Nadine
Verified
10/10 Exceptional
Mar 11, 2024
I was really pleased with the hotel room and the staff were nice
Aktham
Aktham, 4-night trip
Verified
8/10 Very good
Sep 16, 2024
4 day stay
Nice stay for 4 days. Very central for our needs.
Super helpful staff...nice coffee barista.
J
J, 4-night trip
Verified
10/10 Exceptional
Sep 15, 2023
Overall a very good place to stay if you are going to be busy with work in Abu Dhabi! Location is perfect and valet is a huge plus.
Haseeb
Haseeb, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2024
very clean and quite an ideal destination for Business,
just across the road is a cafe called BBQ house , fantastic local cuisine, don't be deterred by the exterior.
michael
michael, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2024
Good central hotel
Very nice comfy hotel
Central location
Diksha at reception was good and vey quick
Staff very helpful
Bed comfortable
MOHAMMED
MOHAMMED, 1-night trip
Verified
8/10 Very good
Mar 4, 2024
Clean and nice staff
Solaiman
Solaiman, 9-night trip
Verified
10/10 Exceptional
May 8, 2024
Very helpful staff.
Phyllis
Phyllis, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2024
Excellent stay
We were very satisfied with our stay. We arrived very early but were able to check in.
Room was comfortable, clean and spacious. Breakfast offered good buffet choice.
Sfaff were very friendly and helpful, especially receptionist Diksha and consiege Allan.
Hotel is highly recommended!
Michael A
Michael A, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2024
The property is located in a good location. They have valet parking although if room says sleeps 3 it will actually sleep 2 so just be mindful you may need an extra room.
Hotel staff are friendly and the hotel is cleaned to a good standard. Everything works well at the hotel
SHAKIL
SHAKIL, 5-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Located in a central Abu Dhabi. From Copthorne is it possibile to reach all the city's most important attractions in less than 15 minutes by taxi. Friendly staff and clean room. Also the international buffet dinner was excellent. I will go back here for sure!
Emanuele
Emanuele, 3-night trip
Verified
8/10 Very good
Nov 30, 2024
Upgrade was lovely and staff were friendly. You have to pay for a bucket of ice. Breakfast selection was decent.
Tiffany
Tiffany, 1-night trip
Verified
6/10 Good
Oct 29, 2025
We had a pleasant stay overall. The staff were friendly and helpful, always ready to assist with a smile. The breakfast was overall enjoyable with a good variety, particularly the custom made omelettes.
For the deluxe room, the room was spacious and the bed very comfortable.
My only criticism was that the shower floor drain was poorly designed, which caused water puddles and flooding each time we used it.
Additionally, the dinner buffet was disappointing — limited variety and food was not up to a high standard.
The neighbourhood area is the inner city downtown where you get lots of food restaurants within walking distance, not the bougie city side if that’s what you’re looking for.
Ruma
Ruma, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2023
The staff made my stay exceptional starting from AbdelHaq at front desk who upgrade my room and concierge and valet parking staff are very friendly and the [syrian] guy forget his name at bkfast restaurant was extremely helpful asking daily how was the food. I’ll come back just because of staff
Tahani
Tahani, 4-night trip
Verified
8/10 Very good
Jan 18, 2024
Great location in the middle of downtown. Walkable to corniche as well as Abu Dhabi Mall. Hotel staff is extremely friendly and welcoming. Room was clean and all service was extremely prompt. I called the front desk because my iron didn’t work and they delivered a new one to my room in less than 2 minutes! Hotel isn’t the newest, but it is clean and well kept.