Relax at Ona Garden Lago, near Alcúdia Beach, where you can unwind in the sauna or take a leisurely stroll through the garden. Families will appreciate the playground and pool area with sun loungers and umbrellas. With in-room WiFi, laundry facilities, a library to get lost in books and helpful staff to assist with tour tickets.
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400
What's nearby
Hidropark - 10 min walk - 0.8 km
Alcúdia Beach - 14 min walk - 1.2 km
San Jaume Church - 5 min drive - 3.2 km
Alcúdia Port - 6 min drive - 3.9 km
Roman Remains of Pollentia - 6 min drive - 3.9 km
Getting around
Palma de Mallorca Airport (PMI) - 45 min drive
Sa Pobla Station - 13 min drive
Lloseta Station - 22 min drive
Inca Station - 22 min drive
Restaurants
Tivoli - 10 min walk
Seabreeze - pool bar - 6 min walk
Syrah - 12 min walk
Champion - 11 min walk
All Star 1, Alcudia - 12 min walk
About this property
Ona Garden Lago
Ona Garden Lago puts you within a 10-minute drive of Playa de Muro and Alcúdia Port. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a sauna are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Property size
81 apartments
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Check-out time is 9:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A printed booking confirmation must be presented at check-in.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
PETS
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
VPN_KEY
Other information
Designated smoking areas
Property amenities
Beach
Near the beach
Pool/Spa
Seasonal outdoor pool
Umbrellas
Sun loungers
Sauna
Internet
WiFi available (EUR 5.95 per day)
Parking and transportation
Self parking on site (EUR 15 per day)
Family friendly
Cribs (infant beds): EUR 7.0 per day
Children's pool
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Coffee/tea maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 9 AM–11 AM: EUR 12 per person
1 restaurant
1 bar
Dining table
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Shampoo
Living spaces
Living room
Library
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
DVD player
Outdoor areas
Furnished balcony/patio
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Computer station
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
24-hour front desk
Things to do
Fitness center
Water skiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
81 rooms
6 floors
Fees & policies
Refundable deposits
Deposit: EUR 150 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
WiFi is available in guestrooms for EUR 5.95 per day (rates may vary)
WiFi is available in public areas for EUR 5.95 per day (rates may vary)
Continental breakfast is offered for an extra charge of approximately EUR 12 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 13 to April 15:
Swimming pool
Children & extra beds
Cribs/infant beds are available for EUR 7.0 per day
Parking
Self parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Facility access costs EUR 10 per accommodation, per day. Facilities include fitness facilities and a sauna.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Also known as
Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Garden Lago Majorca Spain
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Garden Lago by Diamond Resorts
Ona Garden Lago Alcúdia
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcúdia
Frequently asked questions
Does Ona Garden Lago offer free cancellation for a full refund?
Yes, Ona Garden Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ona Garden Lago?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Ona Garden Lago?
Sorry, pets aren't allowed.
Is parking offered on site at Ona Garden Lago?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Ona Garden Lago?
Check-in start time: 5:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Ona Garden Lago and nearby?
Have fun during the warmer months with activities nearby such as water skiing. Enjoy amenities like a seasonal outdoor pool, a sauna, and a fitness center. Ona Garden Lago also has a garden.
Are there restaurants at or near Ona Garden Lago?
Yes, there's an onsite restaurant.
Does Ona Garden Lago have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Ona Garden Lago have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Ona Garden Lago like?
Ona Garden Lago is a short 17-minute walk from Alcúdia Beach and 9 minutes' walk from Hidropark.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good and offered a variety of options, including a popular omelette. (4 reviews)
The pool area was really nice and clean, making it a great spot for families and kids to play. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Apartment
Balcony
Room
Service staff
Reviews
Verified
10/10 Exceptional
Sep 8, 2025
Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Pawel
Pawel, 6-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Great place to stay, easy parking. The staff was super helpful and kind.
Cristian
Cristian, 3-night trip
Verified
10/10 Exceptional
May 16, 2025
Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner
Ruth
Ruth, 7-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Excellent staff
Peter
Peter, 10-night trip
Verified
10/10 Exceptional
Apr 25, 2024
The staff were very helpful and accommodating. The apartments have everything you need.
Maria
Maria, 10-night trip
Verified
10/10 Exceptional
May 5, 2024
Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
jayne
jayne, 4-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Great place
Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is.
Overall, we liked it. The staff were great, very helpful with any problems.
I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room.
We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Verified traveler
7-night trip
Verified
6/10 Good
Apr 21, 2024
The first apartment we got was horrible and dirty. We talked with the nice receptionist in the morning and she managed to organise us a new, better and clean, one. We were really thankful to meet such a competent and experienced employee. The first night got refunded and we were offered to have additional breakfast for the next two mornings. I thought this was very fair deal to make things better. The rest of the stay was pleasant, the pool area was really nice and clean. The breakfast was good and the hotel personal been very friendly and helpful throughout the whole stay.
Hadil Heidi
Hadil Heidi, 3-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Really nice
Karam
Karam, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Great staff
Rodrigo
Rodrigo, 5-night trip
Verified
10/10 Exceptional
Jul 14, 2025
A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Zahed
Zahed, 6-night trip
Verified
8/10 Very good
Sep 4, 2025
This property entirely reflects its price point.
Jon
Jon, 14-night trip
Verified
8/10 Very good
Jul 6, 2022
The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Stephen
Stephen, 7-night trip
Verified
8/10 Very good
Jul 31, 2024
Liked it!
Gerhard
Gerhard, 7-night trip
Verified
10/10 Exceptional
Aug 17, 2025
Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Miguel
Miguel, 11-night trip
Verified
6/10 Good
Oct 2, 2024
Outdated apartments.
juan
juan, 3-night trip
Verified
4/10 Fair
Sep 11, 2024
The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting.
The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels.
The breakfast was subpar, with limited options and bland taste.
While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Arnau Sola
Arnau Sola, 4-night trip
Verified
2/10 Poor
Sep 7, 2022
Thieving cleaner
Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone.
We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Kris
Kris, 7-night trip
Verified
8/10 Very good
May 2, 2026
très bien
Raphael
Raphael, 7-night trip
Verified
8/10 Very good
Nov 2, 2025
Nous avons apprécié le rapport qualité-prix en fin de saison, un environnement plutôt calme et un appartement bien équipé.
ANTOINE
ANTOINE, 7-night trip
Verified
8/10 Very good
Sep 26, 2025
Gute Unterkunft.Grosses Apartement.
Für 2 Personen hatten wir 2 Schlafzimmer,1 Badezimmer und eine Dusche mit Wc.
Leider hat das Duch/WC immer gestunken.
Personal war sehr freundlich.Reinigung haben wir nicht gebraucht.
Pool war in Ordnung.Haben wir nicht genutzt.
Frühstück hat alles was man braucht.
Lage ist super.Alles zufuss erreichbar.
Parklatzt gratis vor dem Haus.
Meer in der Nähe.Super Steand,Gute Restaurant
Kommen gerne wieder
Rolf
Rolf, 11-night trip
Verified
8/10 Very good
Aug 28, 2025
Bien pour le prix
Mathieu Claude
Mathieu Claude, 7-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Romslig rom for en familie på fire. Hyggelig personale.
Bård
Bård, 7-night trip
Verified
8/10 Very good
Jul 31, 2025
Fick endast städning 1 gång under 8 dagar, när vi väl fick det så bäddade de bara om sängarna med samma sängkläder. Skura fick vi göra själva och toapapper fick man be om varje dag i receptionen.
Christian
Christian, 8-night trip
Verified
8/10 Very good
Jul 17, 2025
Et rigtig hyggeligt hotel.
Meget venlig personale..
Ikke det største udvalg af mad, men der var altid noget man kunne lide, store som små.
Alt i alt rigtig fint