Hotel Balcones de Bocagrande, Cartagena: Hotel Reviews, Rooms & Prices

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Hotel with restaurant, near Bocagrande Beach

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

In the heart of Cartagena, Hotel Balcones de Bocagrande offers a warm welcome with breakfast and lunch at the on-site restaurant. Take in stunning views from the terrace, unwind in the garden or get some help planning your day from tour/ticket assistance.

Good

Popular amenities

Free breakfast
Laundry facilities
24/7 front desk
Air conditioning
Free WiFi
Restaurant

Main amenities (12)

Daily housekeeping
Near the beach
Restaurant
Terrace
24-hour front desk
Air conditioning
Garden
Front-desk safe
Convenience store
Vending machine
Laundry service
Self-serve laundry

Feel at home (6)

Rollaway/extra beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping

Room options

All rooms

2 beds

3+ beds

Showing 2 of 2 rooms

Quadruple Room

Highlights

Air conditioning

LED TV

Private bathroom

Rainfall showerhead

Daily housekeeping

In-room safe

16 sq m
Sleeps 4
2 Double Beds

Family Room

Highlights

Air conditioning

LED TV

Private bathroom

Rainfall showerhead

Daily housekeeping

In-room safe

32 sq m
Sleeps 5
2 Double Beds and 1 Twin Bed

Similar properties

Free breakfast
Free WiFi
Restaurant
Air conditioning

CNY624 total

Jun 2 - Jun 3

About the neighborhood

Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001

What's nearby

Bocagrande Beach - 2 min walk - 0.2 km
Clock Tower - 5 min drive - 2.9 km
Cartagena de Indias Convention Center - 5 min drive - 3.0 km
San Felipe de Barajas Castle - 6 min drive - 3.7 km
Castillo Grande Beach - 20 min drive - 2.5 km

Getting around

Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

‪McDonald's - ‬2 min walk
‪Crepes & Waffles - ‬3 min walk
‪Morena Marisqueria - ‬3 min walk
‪La Brioche - ‬1 min walk
‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Balcones de Bocagrande

At Hotel Balcones de Bocagrande, you'll be just a 5-minute drive from Bocagrande Beach and Clock Tower. Other highlights at this Colonial hotel include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

- 24 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: noon
- Check-out time is 11 AM

Special check-in instructions

- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- Parents must have child's birth certificate and photo ID*
- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas

Parking

- No onsite parking

Property amenities

Food and drink

Restaurant
Barbecue grills

Traveling with children

Grocery/convenience store

What to do

Beach nearby

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services

Facilities

Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Colonial architecture

Room amenities

Be entertained

32-inch LED TV
Cable TV channels

Home comfort

Air conditioning

Sleep well

Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Hair dryer (on request)
Towels

Stay connected

Free local calls

Daily housekeeping
In-room safe

Special features

Dining

Onsite venue - This sushi bar specializes in sushi and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

Late check-out can be arranged for an extra charge of COP 25000

Children & extra beds

Rollaway beds are available for an additional charge
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Balcones Bocagrande

Hotel Balcones

Balcones Bocagrande

Balcones Bocagrande Cartagena

Hotel Balcones de Bocagrande Hotel

Hotel Balcones de Bocagrande Cartagena

Hotel Balcones de Bocagrande Hotel Cartagena

Frequently asked questions

Does Hotel Balcones de Bocagrande offer free cancellation for a full refund?

Yes, Hotel Balcones de Bocagrande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balcones de Bocagrande?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Balcones de Bocagrande?

Sorry, there's no onsite parking at Hotel Balcones de Bocagrande.

What are the check-in and check-out times at Hotel Balcones de Bocagrande?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 11 AM. Late check-out is available for a charge of COP 25000.

Is there an onsite casino at Hotel Balcones de Bocagrande?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.

What is there to do at Hotel Balcones de Bocagrande and nearby?

Hotel Balcones de Bocagrande has a garden.

Are there restaurants at or near Hotel Balcones de Bocagrande?

Yes, there's an onsite restaurant that offers sushi.

What's the area around Hotel Balcones de Bocagrande like?

Hotel Balcones de Bocagrande is located near Bocagrande Beach in Bocagrande, a short 11-minute walk from Rio Cartagena Casino and 6 minutes' walk from Plaza Bocagrande Commercial Center.

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Hotel Balcones de Bocagrande Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!

6-night trip

6/10

8-night trip

10/10

2-night trip

10/10

Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.

2-night trip

10/10

5-night trip

10/10

Staff was great. Was exactly what was expected from this place at a great value.

4-night trip

8/10

2-night trip

8/10

2-night trip

8/10

La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio

2-night trip

10/10

Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.

5-night trip

8/10

No me abonaron las noches de hospedaje

3-night trip

4/10

I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)

2-night trip

10/10

Reasonable price and nice folks. The staff were easy to work with.

2-night trip

10/10

Muy bien el hotel muy bonito la gente muy amable y personal muy atento

4-night trip

10/10

El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !

3-night trip