Dog in next room barked all day . Called front desk about it 3 times and they said they would call them.
John
1 晚行程
10/10
Great place for kids
CANDICE
2 晚家庭旅行
2/10
I have to say over the week of traveling from texas all the way to Moab and all the hotels we stayed in the service was subpar.
I was harassed at breakfast by the young lady thats helps keep the breakfast clean and stocked. Then to turn around and tell i cant ised the lemon water! I was not putting my stanly under the spout to avoid contamination. I used the plastics cups provided and filled my stanley that way. She was not happy at all and told me i have to fill at a waterting staion..
Im in customer service but i have to deal with patients and family members. Anyone in a customer service job knows a big part is being personable, say hi on occasion and dont walk around like you dont want to be here or be bothered.
It doesnt take much to smile and a simple smile can go a long way.
buffy
1 晚家庭旅行
10/10
Great hotel for annual trip, pool is nice
Stephanie
3 晚家庭旅行
10/10
The room was very nice and the staff was very helpful. The jacuzzi helped with our sore muscles from the hikes.
Timothy
4 晚行程
10/10
Beautiful location and convenient to Moab, very professional and courteous staff. Highly recommend a visit .
Robert S
2 晚家庭旅行
10/10
Great hotel! Had everything we needed, including laundry service. Staff was always friendly. Breakfast was decent. Pool was perfect, with a great view. Literally 3 minutes to Arches National Park.
Mark
5 晚行程
10/10
Virginia
1 晚家庭旅行
10/10
Amber
3 晚家庭旅行
10/10
Excelente👍
Marcelo
2 晚家庭旅行
10/10
Lawrence
1 晚行程
6/10
Lena
1 晚行程
6/10
We stayed for 6 nights so that we could visit the Arches National Park and Canyonlands National Park. We arrived and received a very poor check-in from Melissa. We arrived about 30 minutes before the 3pm check-in time. We were not welcomed and made to wait for our room. We were treated as an inconvenience. The room was modern, clean and comfortable. Housekeeping takes place every other day. We had housekeeping on the second day. Our bedsheets were not changed, which was fine. We requested housekeeping on the fourth day and it did not happen. Our bedsheets were not changed during our entire 6 night stay. We had to take some towels from the housekeeping cart and replace them ourselves. The conditioner dispenser was empty during our entire stay. The microwave turntable did not work, which we reported. Nothing was done to fix the issue. The staff are indifferent to guests and do not appear to care about good service. The hotel has good potential, but the service is a let down. The hotel is quiet and a short drive into Moab for evening meals. However, there is good access to Arches National Park. The swimming pools are overcrowded with lots of children running around unattended.
Ramandeep
6 晚行程
8/10
Great Views of surrounding nature!
Excellent location and beautiful pool area with waterfalls and blooming trees.
The only downside were the paper thin walls.
Jeffrey
3 晚行程
10/10
Elizabeth
5 晚行程
10/10
Rick
1 晚行程
10/10
Nadine
3 晚行程
10/10
真实旅客
3 晚家庭旅行
10/10
真实旅客
2 晚行程
10/10
The staff was so friendly… not fake friendly but genuinely nice human beings!! They made the stay very welcoming!!
真实旅客
3 晚家庭旅行
6/10
Internet connection not working properly. Have to pay to get upgraded service
No room service no garbage bags in trash cans. Have to request cleaning which they did not tell you
Person at the desk seemed overwhelmed she was the only one at desk with crowded hotel
This should be listed a a very kid friendly hotel. If you are a couple looking to relax at pool after a hike you can forget about that lots of kids. Only “adult time in hot tub is from 10-11 which is way to late
I booked this hotel because it a Marriott family but the service was subpar they keep blaming it on the Covid effect changes were put in during then and never reversed.
Won’t be booking there agai.
Joseph
2 晚行程
8/10
Beautiful location, friendly and prompt staff. Clean and comfortable. Good breakfast was just what we needed to get our day of hiking started at Arches NP and Canyonlands NP.
Brian K
2 晚家庭旅行
8/10
Nice facility. Clean. Friendly staff. A bit far from town.
CHERYL
8/10
Daniel
4 晚行程
6/10
Requested a connecting room but wasnt able to get one, so that was a little bit of a inconvenience. Breakfast was a very small area and not set up well for flow. Typical hotel problem.