Nestled in Cipaganti, Promenade Hotel Bandung invites you to unwind with a rejuvenating massage at the onsite spa. Connect with high-speed WiFi, relax in the sauna, and take advantage of convenient amenities like luggage storage and multilingual staff.
Jl. Cihampelas No.119 - 121, Bandung, West Java, 40131
What's nearby
Jalan Cihampelas - 1 min walk - 0.0 km
Cihampelas Walk - 3 min walk - 0.3 km
Dr. Hasan Sadikin General Hospital - 13 min walk - 1.1 km
Bandung Institute of Technology - 16 min walk - 1.4 km
Paris Van Java Mall - 17 min walk - 1.5 km
Getting around
Bandung (BDO-Husein Sastranegara Intl.) - 12 min drive
Cimindi Station - 8 min drive
Gadobangkong Station - 14 min drive
Bandung Railway Station - 27 min walk
Restaurants
Breakfast at Fave Hotel - 1 min walk
Kambing Bakar Cairo - 2 min walk
Putra Snack - 3 min walk
Xian Ying Restaurant
Kedai Cihampelas 130 - 2 min walk
About this property
Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel
When visiting Bandung, Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day.
At a glance
DONE
Hotel size
100 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Outlet covers
Working away
Meeting room
Conference space (1485 square feet)
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Built in 2013
Television in common areas
Sauna
Outdoor furniture
Accessibility
Phone accessibility kit
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
In-room massage
Balcony
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for IDR 250000.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Promenade Bandung
Frequently asked questions
Does Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel offer free cancellation for a full refund?
Yes, Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel and nearby?
Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel has a sauna.
Are there restaurants at or near Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel?
Yes, there's an onsite restaurant.
Does Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel like?
Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel is a short 3-minute walk from Cihampelas Walk and 13 minutes' walk from Bandung Institute of Technology.
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Reviews
Townhouse Oak Cihampelas Near Ciwalk Formerly Promenade Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
7.8
Location
7.0
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
4/10 Fair
Sep 18, 2018
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 6, 2017
Good hotels nice service . need more space for swimming pool
Lala
Lala, 2-night trip
Verified
8/10 Very good
Dec 21, 2016
Good Location. Near shopping area.
Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.
Abdul
Verified
6/10 Good
Dec 7, 2016
Room was not very clean.
We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright.
We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in.
Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime.
Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.
Jervenne
Verified
6/10 Good
Nov 6, 2016
Cheap hotel for shoppping
My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast
Paul
Verified
8/10 Very good
Oct 22, 2016
Overall its okay
Irwan
Verified
2/10 Poor
Oct 18, 2016
Very very disapointed
Dear Hotel Promenade,
I was stay at your hotel on Saturday Oct 15th, 2016.
Booking via Venere.com, Confirmation Number 133235869033.
It was a long day for me and my wife as we arrived at your hotel about 10 PM.
The only thing that I would did that night is to sleep.
Suddenly, I was awake at 2 AM due to high temperature in my room, and totally dark.
It was blackout in the middle of the night.
I and most of hotel's guess came out and go to receptionist desk.
No blackout outside of the hotel. The only dark side is at the all rooms of the hotel.
We have to wait until 4 AM until the power fixed.
These are my hard complaint:
I buy your room to have sleep, that is the main purpose beyond other things.
I can not sleep that night because of blackout from 1 AM to 4 AM, normally this is the peak time to sleep.
I can not did my next day activity because less of sleep the night before.
These are my demand:
Please refund my reservation because I did not have the sleep as I need.
Compensate of my lost agenda due to your mistake.
You will have negative impact if you do not comply this demand, I will write on all of reviews online describing this bad experience.
Richardo
Verified
8/10 Very good
Oct 7, 2016
Convenient and close to ITB
Close to ITB
Verified traveler
Verified
6/10 Good
Sep 13, 2016
No value of money
it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.
siti nurasiah
Verified
8/10 Very good
Sep 9, 2016
We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.
Verified traveler
Verified
8/10 Very good
Aug 12, 2016
Value for money
Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.
Kim Hoo
Verified
10/10 Exceptional
Apr 19, 2016
good
Verified traveler
Verified
10/10 Exceptional
Oct 22, 2015
Recommended lodging
Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay
Verified traveler
Verified
6/10 Good
Feb 17, 2015
Heart of shopping area in Cihampelas Bandung
location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.
Patricia
Verified
8/10 Very good
Feb 17, 2015
Nothing Bad. Just Pleasing Enough to stay
I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.