Best Western Toluca combines the charm of a local coffee shop with modern conveniences like a gym and business center. Unwind with dry cleaning services, explore nearby attractions via the area shuttle, or dine at Los Arcos restaurant – guests rave about this hotel’s warm atmosphere.
Galerias Metepec Shopping Center - 25 min drive - 15.8 km
Centro Dinámico Pegaso - 45 min drive - 41.7 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 38 min drive
Area shuttle (surcharge)
Restaurants
‪El Dorado - ‬3 min walk
‪Mariscos "Los Delfines - ‬12 min walk
‪La Tradición - ‬6 min walk
‪La Calle De Los Mariscos - ‬11 min walk
‪MarisquerÃa Toño - ‬14 min walk
About this property
Best Western Toluca
When you stay at Best Western Toluca, you'll be within a 10-minute drive of Nemesio DÃez Stadium. Guests can visit the fitness center for a workout or grab a bite to eat at Los Arcos, which serves Mexican cuisine and is open for lunch and dinner. Other features include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
37 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Offsite
Area shuttle within 10 km*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Los Arcos - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec
Frequently asked questions
Are pets allowed at Best Western Toluca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Toluca?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Toluca?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Best Western Toluca and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Toluca?
Yes, Los Arcos offers Mexican cuisine.
What's the area around Best Western Toluca like?
Best Western Toluca is located a short 17-minute walk from Cyberbox.
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Reviews
Best Western Toluca Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
6.0
Location
7.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 27, 2025
Safe lication woth various dining options within walking distance. Staff was friendly and the rooms were clean
Blanca
Blanca, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Clean room
Damian
Damian, 2-night trip
Verified
10/10 Exceptional
Jul 16, 2025
The property was very nice. However we had problems with the security box and to change rooms
Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
John
John, 2-night trip
Verified
6/10 Good
Nov 27, 2023
The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Montserrat
Montserrat, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2024
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Jorge
Jorge, 2-night trip
Verified
4/10 Fair
May 10, 2024
Hotel needs some upgrades.
The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Norma
Norma, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Totally enjoyed our stay and we will be back.
Elaine
Elaine, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Everything was. Beautiful
roberto
roberto, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2022
Safe place and clean
Veronica
Veronica, 6-night trip
Verified
8/10 Very good
Jul 5, 2024
It’s a good hotel but need up keeping in the room
Juan Carlos
Juan Carlos, 5-night trip
Verified
10/10 Exceptional
Jan 1, 2023
Location convenient they nees a little Too. Up. Old and short bathroom .
Francisco
Verified
8/10 Very good
Oct 1, 2024
They should install a vending machine
Orlando
Orlando, 3-night trip
Verified
10/10 Exceptional
May 26, 2024
Reajustar la rrvadrray
Mariana
Mariana, 1-night trip
Verified
6/10 Good
Aug 8, 2023
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Bien pero pedà apoyo con factura y no me la
Dieron
marissa
marissa, 3-night trip
Verified
6/10 Good
Nov 16, 2025
El lugar está de medio pelo. El servicio, la cama y demás instalaciones bastante regular. Lo bueno fue el desayuno.
Miguel
Miguel, 1-night trip
Verified
6/10 Good
Nov 10, 2025
Las instalaciones son antiguas, en general el servicio es bueno. El personal muy amable. Más nuestra recamarera.!
Rosa MarÃa
Rosa MarÃa, 2-night trip
Verified
4/10 Fair
Nov 3, 2025
Llegamos al hotel entre 9:15 y 9:30 y no estaba la recepcionista en su lugar, tuvimos que andarla buscando por todo el hotel y tardamos en encontrarla
La llave que nos dió para abrir el cuarto no sirvió y tuvimos que regresar a recepción para que me dieran otra y la activara correctamente
Fue muy molesta esta situación
Sin embargo la mesera del desayuno del dÃa de hoy 2 de noviembre nos atendió excelente