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Hotel La Neige

5.0 star property
Ski-in/ski-out hotel with ski storage, near Hakuba Happo-One Ski Area

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At the heart of Hakuba Valley, Hotel de La Neige by Onko Chishin offers a tranquil retreat. Unwind with a massage or reflexology treatment at the spa, enjoy ski-in/ski-out access, and warm up near the cozy lobby fireplace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Ski facilities
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Terrace

Why we love this property

Soothing spa escape
Mountain views complement aromatherapy, reflexology, and in-room massages at this hotel. A peaceful garden enhances the rejuvenating spa experience.
Mountain luxury views
Set in the mountains, this luxury boutique hotel boasts spectacular vistas. Gardens offer serene spots to unwind amid nature's grandeur.
Delicious bites
The hotel offers a restaurant to satisfy culinary cravings. Guests can start each day with a delicious full breakfast selection.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Down comforters, minibar, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Bidet
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cottage

Log Cottage | Down comforters, minibar, desk, iron/ironing board

Log Cottage

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Down duvet
2 bedrooms
Bathrobes
Bidet
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Room

Junior Suite Room | Down comforters, minibar, desk, iron/ironing board

Junior Suite Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
2 bedrooms
Bathrobes
Bidet
Hair dryer
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Bidet
Hair dryer
Minibar
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Similar properties

Executive Suite | 2 bedrooms, minibar, in-room safe, desk
HOTEL LA VIGNE HAKUBA by Onko Chishin
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
10.0 out of 10, Exceptional, 10 reviews
The price is CNY3,261
CNY3,588 total
Nov 19 - Nov 20
HOTEL LA VIGNE HAKUBA by Onko Chishin
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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 2 min walk - 0.2 km
  • Hakuba Happo-One Ski Area - 3 min walk - 0.3 km
  • Wadanonomori Church - 3 min walk - 0.3 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km

Getting around

  • Hakuba Station - 10 min drive
  • Chikuni Station - 18 min drive
  • Nakatsuchi Station - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Blizzard (Pizza) - ‬17 min walk
  • ‪レストラン沙羅 - ‬6 min walk
  • ‪レストラン シャモニー - ‬8 min walk
  • ‪Hand Made House 4260 - ‬14 min walk
  • ‪スノープラザ咲花 - ‬5 min walk

About this property

Hotel La Neige

Hotel La Neige allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Hakuba Happo-One Ski Area. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy, or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Spa services
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Crib/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3960 for adults and JPY 3960 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 3500.0 per night
  • Rollaway beds are available for JPY 8000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Are pets allowed at Hotel La Neige?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel La Neige?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel La Neige?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Hotel La Neige and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for fishing and hiking. Enjoy amenities like spa services and a garden.

Are there restaurants at or near Hotel La Neige?

Yes, there's an onsite restaurant.

What's the area around Hotel La Neige like?

Hotel La Neige is a short 7-minute walk from Hakuba Happo-One Ski Area and 4 minutes' walk from Happo One Sakka Ski Lift.

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Hotel La Neige Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The property and stay were excellent.
Ramon, 5-night trip

10/10 Exceptional

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
2-night trip

10/10 Exceptional

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
MYUNG HUI, 4-night trip

10/10 Exceptional

The hotel was great and the staff were friendly and helpful. Lovely hotel.
WILLARD, 2-night trip

10/10 Exceptional

Awesome hotel

The service was perfect and bed was super comfort
Teck Soon, 1-night trip

10/10 Exceptional

Love the location, service and people that work there.
KHALED, 5-night trip

10/10 Exceptional

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Meng Hui, 3-night trip

10/10 Exceptional

This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Steve, 4-night trip

10/10 Exceptional

We enjoyed a lot not only the hotel but also the staff’s hospitalities.
KUNIHIKO, 2-night trip

10/10 Exceptional

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Scott, 3-night trip

10/10 Exceptional

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
cheyenne, 4-night trip

10/10 Exceptional

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Geoffrey Li, 5-night trip

10/10 Exceptional

Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Jose, 3-night trip

10/10 Exceptional

Great hotel with fantastic service

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Teck Soon, 1-night trip

10/10 Exceptional

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Gregory, 5-night trip

10/10 Exceptional

食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。
みなみ, 1-night trip

8/10 Very good

部屋は良かったが、ソファーのシート部分が薄く、お尻が痛かった。見た目は問題ないが座り心地は改善すべき。
4-night trip

10/10 Exceptional

ホスピタリティー／おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。　白馬に行く際には必ず再訪します！
あやこ, 1-night trip

10/10 Exceptional

El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Edgar, 2-night trip

10/10 Exceptional

ชอบที่นี่มาก

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป
Nichamonkarn, 2-night trip

10/10 Exceptional

大変快適に過ごすことができました。
ひさし, 1-night trip

10/10 Exceptional

設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。
Tomohide, 1-night trip

10/10 Exceptional

美味しい食事とスタッフの皆さんの心地良いサービスがあり、大満足な旅でした。ありがとうございました。
??, 3-night trip

10/10 Exceptional

よかった事 ・レストランのスタッフの方々が素晴らしかったです ・八方尾根まで送迎サービス ・森を眺めてのテラス朝食 残念だった事 ・西館が古くカビ臭い ・氷は有料 古い西館での宿泊でした。 説明を見ても古いとは分からずベットタイプで残りがダブルかツインのみ、ツイン希望でしたので西館を選んだのですが、古くて驚きました。 ロビーはカビ臭く調度品も古かったです。 清掃はとても行き届いていてキレイでしたし、客室はカビ臭くなかったです。 ただバスタブの排水が悪くシャワーを浴びていてもすぐに足元が水で埋まってきて排水溝の水かと思うと気持ち悪かったです。 コンセントも外れかけていました。 とても素晴らしいと思ったのはレストランのスタッフの皆さんの対応でした。 気遣いではなく心配りがあり、とても良くしていただきました。 それまでガッカリしていたのですが朝食での皆さんの接客で全て挽回されました。 ハード面さえ改良されていれば、より満足できたかと思います。
AYAKO, 1-night trip

10/10 Exceptional

お世話になりました！

一泊二日の宿泊でしたが、送迎からチェックアウトまでスタッフの方々の素晴らしいホスピタリティに触れられ大満足な日を過ごすことができました。夕食も食材から拘って作られてることが感じられ感激しました。今回、私にとっては初めての高級ホテルの宿泊ということもあり少し背伸びしてしまった部分もあったのですが、誰も拒まないスタッフの方々の笑顔には救われました。いつか必ずこのホテルに相応しい人になってまた訪れたいと思います。
shohei, 1-night trip